Fairfield Inn & Suites by Marriott Memphis Germantown

AAA Inspector Rating
8.7
Excellent
35 Guest Ratings
9320 Poplar Pike
Germantown, TN 38138- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.1
Public Areas3.0
AAA Inspector Notes
This property has a fresh look and includes a comfortable common area. Rooms include ample work space and plush bedding. Enjoy a complimentary breakfast that is served daily in the lobby. Smoke free premises. 80 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 177 (Germantown Pkwy), 3 mi e on US 72 (Poplar Ave), just s on Forest Hill Irene Rd, then just e. 9320 Poplar Pike 38138.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, limited exercise equipment.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 5 mi.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 35 guests
Showing reviews 1 - 5 of 50
5.0
Mary
Fair
Traveling as Couple
09-22-2017
Pros: The room was very comfortable. It had a great breakfast in the mornings, with staff that kept everything neat, clean and replenished.
Cons: The nearby trains that ran throughout the night. Also the hotel was a zoo for two nights when girls soccer teams and their families stayed there. Kids were running up and down the corridors yelling back and forth until late at night with no supervision.
8.0
Mark
Very Good
Traveling as Couple
09-22-2017
Pros: Extremely courteous staff; excellent shower (we got a handicapped room for the hand-held and there were two optional shower heads; the wall-mounted head was very, very good). Good room and bed, decent breakfast included. Good bed linens and pillows
Cons: Small stuff that didn't take away from my experience: cheap towels; inconsistent maid service (fixed when I called); train running by (never woke us up); pool out of order due to health notice; killed a millipede in the bathroom- yet a good value.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-22-2017
Pros: Location, clean and attractive room, free breakfast and internet.
Cons: The air produced from the air conditioner smelled. Maybe due to poor filtration.
10.0
Charles
Exceptional
Senior Traveler
09-22-2017
Pros: Nice and clean. Friendly staff.
Cons:
9.0
Veronica
Wonderful
Solo Traveler
09-22-2017
Pros:
Cons: When I checked in I asked what the incidental fee was and I was told $20. The next morning,I had $60 on hold in my acct. I finally called Tuesday morning 2 days after chkgng out to learn it was chgd by the person chking me in. I finally got it back.Why???
Showing reviews 1 - 5 of 50