This property has a fresh look and includes a comfortable common area. Rooms include ample work space and plush bedding. Enjoy a complimentary breakfast that is served daily in the lobby.
Smoke free premises. 80 units. 3 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 35 guests
Showing reviews 1 - 5 of 50
5.0
Mary
Fair
Traveling as Couple
09-22-2017
Pros: The room was very comfortable. It had a great breakfast in the mornings, with staff that kept everything neat, clean and replenished.
Cons: The nearby trains that ran throughout the night. Also the hotel was a zoo for two nights when girls soccer teams and their families stayed there. Kids were running up and down the corridors yelling back and forth until late at night with no supervision.
8.0
Mark
Very Good
Traveling as Couple
09-22-2017
Pros: Extremely courteous staff; excellent shower (we got a handicapped room for the hand-held and there were two optional shower heads; the wall-mounted head was very, very good). Good room and bed, decent breakfast included. Good bed linens and pillows
Cons: Small stuff that didn't take away from my experience: cheap towels; inconsistent maid service (fixed when I called); train running by (never woke us up); pool out of order due to health notice; killed a millipede in the bathroom- yet a good value.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-22-2017
Pros: Location, clean and attractive room, free breakfast and internet.
Cons: The air produced from the air conditioner smelled. Maybe due to poor filtration.
10.0
Charles
Exceptional
Senior Traveler
09-22-2017
Pros: Nice and clean. Friendly staff.
Cons:
9.0
Veronica
Wonderful
Solo Traveler
09-22-2017
Pros:
Cons: When I checked in I asked what the incidental fee was and I was told $20. The next morning,I had $60 on hold in my acct. I finally called Tuesday morning 2 days after chkgng out to learn it was chgd by the person chking me in. I finally got it back.Why???
10.0
Eugene
Exceptional
Business Traveler
09-22-2017
Pros: Hot pool and Jakuzi
Cons: No
3.0
Verified Hotel Guest
Poor
Traveling as Couple
09-22-2017
Pros: The breakfast
Cons: Ants in room. Floor was not vacuumed. Sheets were stained. No shuttle service from airport.
5.0
Verified Hotel Guest
Fair
Business Traveler
09-22-2017
Pros: Clean and relatively new. In a good neighborhood.
Cons: Wifi did not work. Next to a train track.
10.0
Robert
Exceptional
Business Traveler
09-22-2017
Pros: Location
Cons:
9.0
Domingo
Wonderful
Family with Young Children
09-22-2017
Pros: Pool was warm and clean. The staff was very helpful!
Cons: Can get better breakfast
9.0
Verified Hotel Guest
Wonderful
Business Traveler
09-22-2017
Pros: Good breakfast
Cons:
7.9
Emma
Good
young couple
09-11-2017
Good
Pros: Breakfast was good. The beds were very comfortable.
Cons: Pretty expensive for a decent hotel room.
10.0
Kaylicia
Exceptional
family with young children
08-21-2017
Exceptional
Pros: You get free breakfast and the fact u also get access to the outdoor pool at the other marriot hotel in the same parking lot
Cons:
7.5
Kendra
Good
family with young children
08-18-2017
Great place to stay
Pros: Love it
Cons: The air stop but they fixed it fast
7.9
Trisha
Good
review category group of friends
08-04-2017
Good
Pros:
Cons: Unfortunately near a railroad track with trains that like to honk the horn. The hotel does offer earplugs.
10.0
Christine
Exceptional
family with young children
08-03-2017
Best hotel I've ever stayed...
Pros: Very friendly staff, always with a smile!
Cons: N/A
10.0
Georgia
Exceptional
family with young children
08-01-2017
Great hotel and I will...
Pros: The room was very clean. The bed was very comfortable. The entire staff were friendly at all times. I will definitely stay again
Cons: The biscuits and gravy was cold.
2.5
Gary
Poor
family with young children
07-31-2017
One of the worst accommodations...
Pros: Someone was at front desk to give me the right amuont of TOWELS.
Cons: Turkey bacon was the only meat for breakfast. Breakfast was crowded into a little corner. I had to crowd into a space where 30 guess were kind to help us fake turns sitting. TV was not able view all stations lusted on Fairfield room guide. Front desk was not able to assist me for 2 nights. Elevator door looked like room door,unable to locate and hard to maneuver cady cart.
7.5
Calyssa
Good
young couple
07-05-2017
Everyone was friendly.
Pros: The breakfast was really good.
Cons: The air didn't work that good.
7.9
George
Good
solo traveller
04-30-2017
Good
Pros:
Cons: Night trains passing. Fortunately they were infrequent.
10.0
Lisa
Exceptional
young couple
04-20-2017
Exceptional
Pros: Breakfast was far superior to any other hotel chain we have stayed in. The bed was super comfortable. The staff is so friendly and helpful. They faxed documents for me and upgraded our room because I'm a Marriott member. It's clean and the location is perfect to be ableyti easily access any area around East Memphis. I will stay here again. Plenty of amenities all around.
Cons:
7.9
Deborah
Good
solo traveller
04-17-2017
Very comfortable, staff was great!
Pros: Location and convenience to what I meeded.
Cons: Paying for laundry! One of my main reasons for choosing this location.
9.6
Terrence
Exceptional
young couple
03-22-2017
Exceptional
Pros: Breakfast was excellent. Hot tub was great.
Cons:
10.0
Shawn
Exceptional
mature couple
02-28-2017
Exceptional
Pros: Excellent, safe and quiet location. Convienent to the highway and downtown Memphis. Lots of restaurants and other services nearby
Cons: Shear curtains did not allow room to get completely dark
5.4
Ms
Fair
young couple
02-18-2017
Over all visit was pleasant
Pros: I love the location. The hotel is always clean and staff friendly.
Cons: The size of the bed supposed to have been a queen but it was more like a full. My husband and I both were hanging off the side of the bed. if we turned over at all we would be on the floor. The 3rd floor we stayed on was ice cold as if we were outside.
7.5
Elaine
Good
family with young children
02-13-2017
Good
Pros: Excellent variety at breakfast
Cons:
9.2
Pearl
Wonderful
family with young children
01-31-2017
Superb
Pros: Everything was good
Cons:
7.5
Allen
Good
young couple
12-30-2016
Not bad for the $$$
Pros: Breakfast was good
Cons: Needs a little upgrading/repairs.
9.6
Andrea
Exceptional
family with young children
12-27-2016
Great stay
Pros: The bed was comfortable . The hotel was clean and the staff were friendly, Great full breakfast!I would stay here again. Great value!
Cons: They could not find out prepaid registration; however, they gave us a room while they figured it out.
9.2
Kernoal
Wonderful
young couple
11-26-2016
Comfortable and relaxing.
Pros:
Cons: The paper plates were too thin. My key would not open the side door entrance to the hall way.
6.7
Ron
Pleasant
young couple
11-24-2016
Pleasant
Pros: Food was okay. Parking was good.
Cons: No glass for coffee pot. Found long black hairs in bathroom(not ours). Lacking wash cloths and towels. Lacking facial tissues.
9.2
Amy
Wonderful
family with young children
11-21-2016
Superb
Pros: Staff worked hard to accommodate
Cons:
10.0
Mary
Exceptional
family with young children
09-21-2016
Gr8 stay:)
Pros: Staff was professional and accommodating
Cons:
6.7
Roger
Pleasant
solo traveller
09-18-2016
Pleasant
Pros:
Cons: That they left my door not closed properly....anyone could have just went in.
10.0
Judith
Exceptional
mature couple
08-30-2016
Exceptional
Pros: Cleanliness and staff
Cons: Nothing
9.6
Betty
Exceptional
mature couple
08-13-2016
Luck was in our favor!...
Pros: Easy check in. Helpful friendly staff. No trouble parking close to facility. Quiet, even though all rooms were occupied. Breakfast was far better than expected. Great selection of breakfast items. Easy self serve with an attendant to quickly assist if needed. Room was excellent. Couldn't believe how well we slept. This had been a second choice after the hotel we used before was booked. Luck was in our favor! We'll plan on staying here again and will recommend Fairfield Inn to friends. Thanks!
Cons: The filter/coffee pack did not fit the coffee maker in the room. The yellow/orange/green color pallet is probably great for people on business trips. It was done quite well, however I didn't find it to be restful. (That all comes down to personal tastes..:)
10.0
Jerry
Exceptional
mature couple
07-20-2016
great
Pros: breakfast incomplete without meat
Cons: no meat at breakfast
10.0
Jerry
Exceptional
mature couple
07-20-2016
breakfast not to our liking...
Pros: eggs were wattery
Cons: could have been breakfast meat
9.6
Jehuge
Exceptional
family with young children
06-03-2016
Exceptional
Pros: Very friendly staff! Rooms were clean. On booking.com website it said pool was outdoor, but it's actually indoor (glad it was, nervous about the weather).
Cons:
7.1
Swanman
Good
solo traveller
03-17-2016
Location/Price a Plus, Train and...
Pros: Location and Price. I reported a leak from the toilet on the 3rd floor coming through the vent into my room on the 2nd floor bathroom. This was fixed while I was out that day.
Cons: I reported the shower drain was slow and there was not any action taken. Noise from the A/C was excessive. Breakfast was a bit spartan and not very high quality.
10.0
John
Exceptional
mature couple
03-15-2016
Would stay there anytme I...
Pros: Yes the morning food was great and very clean rooms
Cons: nothing I can think of was bad
9.6
Valencia
Exceptional
mature couple
03-14-2016
good
Pros: I just enjoyed our stay great view
Cons: That all rooms where non smoking but on booking com it say there half smoking
7.5
Charles
Good
mature couple
01-28-2016
Excellent place to stay very...
Pros: Clean and quiet...Friendly Staff Excellent Breakfast
Cons: A little far from our destination but ok
10.0
Gordon
Exceptional
mature couple
01-21-2016
Great stay and very comfortable....
Pros: Very comfortable beds! Very good breakfast; not one of those Continental BS breakfasts.
Cons: Quien Sabe - All were great!!
9.6
Shannon
Exceptional
mature couple
01-17-2016
Great place
Pros: Staff was awesome...bed super soft...very clean room...breakfast was good.. I will stay here again!
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