Holiday Inn Express Hotel & Suites

AAA Inspector Rating
8.7
4820 Hixson Pike
Hixson, TN 37343- Map It
Photos
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AAA Inspector Notes
This attractive property's colorful, contemporary décor includes glass counters in the guest room baths. Smoke free premises. 70 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 153 and Hixson Pike, just s. 4820 Hixson Pike 37343.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 51 guests
Showing reviews 1 - 5 of 43
7.9
Joe
Good
family with young children
09-19-2016
Pros: Bed was comfortable. Room was nice and had all standard amenities.
Cons: A/C was very loud and hard to regulate.
2.9
Roxanne
Poor
family with young children
09-16-2016
Pros: Great breakfast
Cons: One of the employees had took extra 100 from me while checking in and nothing was done about it he made me feels stupid but I know he did it. Also some employees had a ugly attitude!didn't get the room I paid for
4.6
Pam
Disappointing
family with older children
08-16-2016
Pros:
Cons: When we arrived the pool and hot tub were not available and we were not told until after I had checked in/paid. Manager said it was on their website that they were under construction but it wasn't on booking.com. I would had not booked holiday inn express had I known pool and hot tub was unavailable as my fiancé's son and his future wife was with us and they were looking forward to the pool and hot tub. When I complained the manager said all he could do was deduct 5.00 from my total bill. Wasn't very happy with resolution.
3.3
Robert
Poor
family with older children
08-07-2016
Pros: The staff was very nice.
Cons: There was mold in the bathroom, cobwebs in the bed room, and pieces on old pizza in the carpet. Overall worst room I have ever stayed in.
8.8
Timothy
Excellent
family with older children
08-01-2016
Pros: Kids had funny in the pool. Comfort sleeping. Nice bathroom.
Cons: The people above us were running and jumping till 3or 4 am and front desk didn't answer when called.
Showing reviews 1 - 5 of 43