Restored to its former turn-of-the-century grandeur, Carnegie Hotel guests enjoy the elegance of a bygone era but with all of the attention and amenities expected of a great hotel today. The elegance continues into the spacious rooms, where you'll enjoy large carved mahogany beds with custom mattresses.
Smoke free premises. 137 units. 6 stories, interior corridors.
valet laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
cancellation fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Exceptional
Based on Ratings from 213 guests
Showing reviews 1 - 5 of 50
10.0
Katie
Exceptional
solo traveller
09-20-2016
Pros: The front entrance was absolutely magnificent. I felt so out of place as I am not used to staying in a place so nice. The staff at the front desk was extremely friendly and suggested places for me to eat during my stay. I really splurged to stay here as I was attending Bristol Rhythm and Roots Reunion. I wanted to celebrate a new job, and other exciting changes in my life. The Carnegie was definitely a place to spoil myself. The mattress was incredible. I had the best night's sleep. The sheets were very luxurious. The bathrooms were well stocked and spacious. I wish I could have stayed longer and took advantage of the Spa and Restaurant.
Cons: I would have liked to had a midnight snack from the kitchen but I settled for Cook Out next door.
10.0
Noah
Exceptional
family with young children
09-20-2016
Pros: Very nice hotel and a value for the price. Large rooms with comfortable beds and plenty of desk room to get some work done. Staff was very friendly and parking was easy. Nice location.
Cons: Room service was okay. I think we will go down to the restaurant next time.
10.0
Larry
Exceptional
young couple
09-16-2016
Pros: We loved the beautiful room and the bathroom was lovely! We thoroughly enjoyed the restaurant, where both the two breakfasts and dinners were great. The prices were very reasonable and the waiters were so friendly. We hope to return here again and highly recommend this fantastic hotel!
Cons:
10.0
Starlynn
Exceptional
young couple
09-06-2016
Pros: Everything was excellent! The food was delicious. The staff was wonderful. My room was very clean & comfortable. I enjoyed it very much and I will stay again!
Cons:
10.0
Sandra
Exceptional
young couple
09-06-2016
Pros: Hotel was great and staff wonderful!
Cons: Should offer some type of breakfast with room to stay competitive.
8.3
Alma
Very Good
young couple
09-06-2016
Pros: Customer Service was excellent,everybody polite and professional! Room and bathroom very nice,everything what we needed was there.
Cons: "Fingerprints" on the bed headboard from whoever was slept in that room before us.
10.0
Maranda
Exceptional
young couple
09-06-2016
Pros: The service was incredible! Having breakfast brought to our room the next morning was icing on the cake. Enjoyed every mintue there.
Cons:
10.0
Scott
Exceptional
mature couple
08-17-2016
Pros:
Cons: Needed bigger coffee cups at the complimentary coffee station in the lobby. Plus real half-half would have been nice too.
10.0
Gary
Exceptional
mature couple
08-10-2016
Pros: Atmosphere
Cons: Parking
10.0
Rowan
Exceptional
mature couple
08-06-2016
Pros: We felt like royalty. Spent 7 nights in a row in 4 different hotels. The Carnegie was 10 times nicer for just a little bit more cost. The entire property was clean and elegant. Our entire two night stay was relaxing and restful. Did I mention that it was clean, clean, clean! I don't know where they find their employees, everyone of them we encountered were absolutely the best! We will be back.
Cons: Nothing
10.0
Jonathan
Exceptional
family with young children
08-03-2016
Pros: It's a beautifully redone version of the original with classic charm and modern amenities.
Cons: The spa had limited hours.
The staff had called to confirm that we wanted a king bed however, upon arrival we were given a room with two queens.
10.0
Rita
Exceptional
mature couple
08-02-2016
Pros: The staff was awesome!
Cons:
9.6
Kris
Exceptional
mature couple
08-01-2016
Pros: Very clean. Staff was professional and friendly.
Cons:
10.0
Michael
Exceptional
family with older children
07-31-2016
Pros: Very comfortable beds, exceptional bathroom. Lot of water pressure so you felt like you had a good shower. Very clean room.
Cons: A little noisy but quieted down after 10 PM.
10.0
Vdance
Exceptional
family with older children
07-25-2016
Pros: Place was excellent...clean and beds comfy!! Hospitality had small unexpected touches, like the small welcome package and delicious coffee (French press). Unlike any hotel stay...was really lovely!! Highly recommend staying here!
Cons: That we couldn't stay longer...:(
10.0
Sheryl
Exceptional
mature couple
07-25-2016
Pros: Historical ambience, quiet, restaurant on site, coffee.
Cons: Can't think of anything
10.0
William
Exceptional
mature couple
07-25-2016
Pros: extra attention to detail
Cons:
10.0
Jeff
Exceptional
mature couple
07-24-2016
Pros: Bed like a cloud, very clean and quiet
Cons:
10.0
Amy
Exceptional
mature couple
07-24-2016
Pros: Location is perfect.
Loved the room. Very comfortable.
Cons:
10.0
Mark
Exceptional
solo traveller
07-22-2016
Pros: Very nice hotel
Cons:
6.7
Mm
Pleasant
mature couple
07-20-2016
Pros: Beautiful facilities, high ceilings, impressive furniture and entry way. Our room was huge and the bathroom was lovely.
Cons: Our king size bed was beautiful but broken... the head was about twelve inches lower than the foot. It was like sleeping with our heads in a hole and our feet up in the air. When it was mentioned to the staff, they thanked us or letting them know but did not offer to do anything about it.
10.0
Wynn
Exceptional
mature couple
07-16-2016
Pros: Everything!!@
Cons: Nothing
10.0
Michael
Exceptional
mature couple
07-15-2016
Pros: The ambience, very clean, great location, the bed was very comfortable.
Cons: The parking.
10.0
Paige
Exceptional
young couple
07-12-2016
Pros: The hotel was very clean and unique. The furniture was so elegant and classic. The staff was so friendly and made every effort to warmly welcome us. We had a wonderful time there and will be back in the future.
Cons:
9.6
Finsleft
Exceptional
mature couple
07-10-2016
Pros: Elegant hotel and the room was spacious.
Cons: It took awhile to find our reservation and we were quite tired.
7.5
Robin
Good
mature couple
07-10-2016
Pros: The front desk gentlemen was very nice. I love the antique look of the hotel
Cons: The bed was not comfortable. It went in toward the middle
9.2
Simon
Wonderful
young couple
07-10-2016
Pros: Fantastic
Cons:
10.0
Jets
Exceptional
mature couple
07-07-2016
Pros: The entire staff was wonderful. We loved the comfort and design of the hotel, and its convenient location. We will definitely stay there every time we're in JC. A+++++!
Cons: Nothing.
10.0
Dale
Exceptional
mature couple
07-06-2016
Pros: everything
Cons:
8.8
Kathy
Excellent
mature couple
07-06-2016
Pros: Comfortable and quiet
Cons:
10.0
Dianne
Exceptional
solo traveller
07-02-2016
Pros: Everything! This hotel is homey, beautiful, clean, and right across from ETSU. The staff are friendly and professional.
Cons:
10.0
Paul
Exceptional
mature couple
06-27-2016
Pros: Friendliness of staff, quality value
Cons:
9.2
Thomas
Wonderful
mature couple
06-24-2016
Pros: Friendly staff
Cons: Not a fan of gravy and grits
Not used to showing ID when ordering alcohol
9.2
Lisa
Wonderful
mature couple
06-14-2016
Pros:
Cons: waitress made me go upstairs to get my ID before serving me a glass of wine with my steak dinner. I am 62.
I had a drink in the bar earlier and no trouble.
Annoying and unnecessary!
7.1
Chris
Good
mature couple
06-08-2016
Pros: very nice hotel with nice bedding
Cons: shower design was more like a 2 star hotel.
9.6
Svmoonrise
Exceptional
mature couple
06-03-2016
Pros: Bed was delightful. Room size excelent. We will Come back.
Cons:
9.6
Jbhayes
Exceptional
young couple
05-31-2016
Pros: Friendly staff, double sink in our king room, very comfortable bed and near some good restaurants.
Cons:
10.0
Ward
Exceptional
mature couple
05-21-2016
Pros: Nice rooms, good food
Cons: Nothing at this point
9.2
Belinda
Wonderful
solo traveller
05-21-2016
Pros: Great service, lovely room, very clean/comfortable, quiet, free parking, lovely breakfast available in the restaurant (not part of room package).
Cons:
10.0
Sue
Exceptional
mature couple
05-18-2016
Pros: Beautiful building
Cons:
6.3
Stephen
Pleasant
mature couple
05-14-2016
Pros: The outside was nice.
Cons: Unless I'm mistaking there isn't a free breakfast which is a bummer for the price (race weekend) the bed was nice, the bathroom was about the only thing that stood out from making this place a regular hotel room. There was a big stain on an uncomfortable couch and we could hear everything the room next to us was saying which means they could hear us! Also unless there is more parking around the back, parking was an issue especially since a wedding reception was taking place.
8.8
Cornelia
Excellent
solo traveller
04-21-2016
Pros: Staff was excellent and very helpful.
Cons: I liked it all!
9.6
Robin
Exceptional
mature couple
04-13-2016
Pros: The bathroom was super roomy and the beds were very comfortable. Great space!
Cons:
9.6
Brenda
Exceptional
review category group of friends
04-12-2016
Pros: The restaurant was excellent.
Cons:
10.0
Dianne
Exceptional
solo traveller
04-10-2016
Pros: Everything about the Carnegie is outstanding. For this trip, I worked from the hotel for 2 days and found their business office and library outstanding as a place to work on my computer and participate in phone conferences. Its a beautiful hotel with excellent, friendly, efficient staff.
Cons:
10.0
James
Exceptional
mature couple
04-09-2016
Pros: Friendly, professional, well dressed desk clerks
Cons:
9.6
Dr
Exceptional
young couple
04-06-2016
Pros: The quietness of the hotel and the comfort of the bed.
Cons: Front desk staff was very nice; however other workers would walk by and not speak ; another didn't hold the elevator.
10.0
James
Exceptional
family with young children
04-05-2016
Pros: Bed was a Texas King Size and the bedroom furniture was beautiful.
Cons: Nothing, how can you improve on perfect?
10.0
Michael
Exceptional
family with older children
04-05-2016
Pros: Fantastic hotel with unique style. 250 whiskeys at the lovely bar, along with some very talented local musicians made it a great night. Right across the street from East Tennessee State University, so it was perfect for our college visit.
Cons:
10.0
Wesley
Exceptional
mature couple
03-31-2016
Pros: Decor was beautiful and very eloquent! The Wellington had a wonderful menu and our waiter was very knowledgeable and entertaining.
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