Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This property features spacious rooms with separate seating areas; some have sofa beds. Bathrooms are modern with granite counters and cabinet vanities. Rooms are spacious and feature a sitting area.
Smoke free premises. 80 units. 4 stories, interior corridors. Accessibility (Call).
Cons: Problems with the locks: the back door lock wasn't working so it was difficult to walk our dogs. Other people were propping the door open while the smoked, so the whole first floor hallway smelled like cigarettes.
9.0
Lysbeth
Wonderful
Traveling as Couple
09-15-2017
Pros: Location, comfortable bed, suite with couch and microwave
Cons: It was supposed to be totally non-smoking, but someone on our floor must have been smoking, and it was coming into our room on the morning we checked out. There were also a couple of bits of evidence that the room could've used a deep cleaning.
3.0
Verified Hotel Guest
Poor
Traveling as Couple
09-15-2017
Pros: It was clean.
Cons: The manager was not friendly or helpful at all. The lighting in the rooms and the main areas were the awful White lights, It made it look very sterile.
10.0
Robert
Exceptional
Traveling as Couple
09-15-2017
Pros: Beautiful room great breakfast
Cons:
10.0
Patricia A
Exceptional
09-15-2017
Pros: Upon arriving at the front desk we were greeted by w very pleasant individual that was immediately available to help us get the room key, etc. There was no waiting around for anyone at anytime. She was very good at her job.
Cons:
9.0
Verified Hotel Guest
Wonderful
Group Traveler
09-15-2017
Pros: spacious rooms
Cons: No
3.3
Timothy
Poor
solo traveller
09-07-2017
Poor and unfriendly service
Pros: The rooms are average at best.
Cons: Poor front desk service and an unfriendliness set the tone for the stay. Just rude behavior which made the stay uncomfortable from the beginning.
10.0
Denny
Exceptional
family with young children
07-12-2017
last minute great find
Pros: staff was friendly rooms very comfortable breakfast was good
Cons: ice machine on 2nd floor wasnt working and there were no vending machines
6.3
Marj
Pleasant
young couple
07-05-2017
Could have been better
Pros: Upon finding the plug ins not working, room was changed.
Cons: Breakfast was the same everyday. Bought my own gluten free waffles to eat there and then they ran out of regular syrup and only have fake butter. Coffee wasn't working correctly either.
9.2
Jeane
Wonderful
solo traveller
07-03-2017
Superb
Pros: spacious room
Cons:
6.3
Tracy
Pleasant
young couple
06-19-2017
Handy, but that's about all.
Pros: The night staff was friendly.
Cons: The TV was small and poorly set up. The shower made a very loud whining noise.
8.3
John
Very Good
young couple
05-23-2017
Good value for the money.
Pros: Good breakfast. Comparable to Holiday Inn Express and others.
Cons: Tub in bathroom was dated and needed replaced.
9.6
Brian
Exceptional
young couple
05-01-2017
Exceptional
Pros: Comfy room, breakfast meh sausage was awful smelling people and rooms as well as location very convienient
Cons: Breakfast would recommend improving it or reducing prixe on room
10.0
Rick
Exceptional
family with young children
04-13-2017
Hotel - great value &...
Pros: Location was convenient, at major interchange to restaurants, shopping & museums. Parking easy & close to room. Room super clean and spacious with sofa, coffee table & desk. Breakfast great with bacon, sausage, scrambled eggs, bagels, biscuits, gravy, waffles, juices, fresh fruit, pastries & more. Newspapers every day. Fitness room.
Cons:
6.3
Melissa
Pleasant
family with young children
12-21-2016
Pleasant
Pros: The location is great~front staff was wonderful
Cons: Our housekeeping skipped three days in a row~we had to hunt then down for clean towels
7.5
Donald
Good
young couple
12-16-2016
Enjoyed the stay just wish...
Pros: Enjoyed the breakfast. The room was clean and roomy.
Cons: Bed was hard and pillows were horrible!!
9.6
Teresa
Exceptional
young couple
11-20-2016
Exceptional
Pros: The room was clean and nice. The staff were extremely friendly with us and our dogs.
Cons: The bathtub was pretty old. Needed a reno or new tub.
9.6
Robert
Exceptional
young couple
10-17-2016
Exceptional
Pros: It was very nice and comfortable. The staff were very friendly and accommodating.
Cons: We did find a smear of bright lipstick on our bathroom door. I could see how it could be overlooked, but it wasn't great to stick my finger in it!
7.5
Melinda
Good
solo traveller
10-17-2016
Comfy stay at Comfort Suites.....
Pros: Breakfast staff were friendly and continuously working. Food was hot and fresh.
My check in was so pleasant, staff gave me lots of compliments. Super helpful with my new cell phone issues, above and beyond call of duty.
lots of towels and pillows. I had the king suite. there was good lighting around room, tons of plug ins and usb ports. small refrigerator was nice too. bed was pleasantly comfortable. Air conditioning worked perfect.
Right across the road from Walmart. Near lots of shopping and restaurants.
Nice parking with good lighting.
Cons:
8.3
Satisfied
Very Good
solo traveller
10-14-2016
Very good
Pros: Very helpful staff. Thinking of moving to the area, and due to their hospitality I am continuing to look into housing here.
Cons:
8.8
Joy
Excellent
review category group of friends
09-19-2016
Would recommend but room for...
Pros: The rooms were clean.
Cons: The 2nd floor smelled of mildew when you walked off the elevator and the one of the elevators didn't work off and on. Our room keys, neither one worked when we got back to our room Saturday night after my daughters softball game, the front desk guy asked how long I was staying with them, looked up and re-swiped both cards. Over all I can say the hotel was very nice but a couple of the staff could work on the PR skills. Not to mention don't like that you don't have laundry available for guest so they can wash uniforms etc. They told us there was one right up the road and it was 10 miles form the hotel.
5.8
Kurston
Okay
solo traveller
09-08-2016
Found a bug, management is...
Pros: The pillows were comfortable and breakfast was decent.
Cons: Found a bug and had a HUGE issue with that. The manager did not want to compensate me for my troubles after being moved to three different rooms, none of which were the room I initially had, I was frustrated so I was finally able to get $35 taken off ONE of the three nights I stayed. I expected compensation for at least one night. Not to mention, after finally getting switched to another room, I went back into the old room to get my laptop I forgot and I found the room still untouched and the bug I captured was still there. It was disgusting. Staff was rude, except for one lady who was a front desk associate.
10.0
Jj
Exceptional
family with older children
08-28-2016
Very pleasantly surprised! Spotless room...
Pros: Very clean. Friendly staff
Cons: I would like more healthy choices at breakfast.
10.0
David
Exceptional
family with young children
08-24-2016
Awesome
Pros: The room was very clean with really soft beds and pillows. I will be ban to stay at that hotel again when in the area
Cons: No indoor pool and it opened late and closed early
8.8
Deepak
Excellent
solo traveller
08-22-2016
Well located and comfortable
Pros: Excellent staff, quick check-in, clean, comfortable, good location, quiet
Cons: Bathroom could have been cleaner, bath walls had some mold. Bed sheets, quilt and pillows felt old, not fresh. They are renovating though.
8.8
Alice
Excellent
family with older children
08-16-2016
Great Weekend Getaway!
Pros: Breakfast was excellent!! The staff was friendly any time we encountered them, from passing them in the hallway to checking in/out. An excellent stay and would recommend and go back!
Cons:
9.2
James
Wonderful
mature couple
08-08-2016
Superb
Pros: Room was very comfortable and cozy.
Cons: Ice machine broken. Went to another floor.
10.0
Karen
Exceptional
review category group of friends
07-12-2016
Comfort Suites offers sweet comfort
Pros: bed, linen and pillows excellent
Cons: no TV but nothing you could have done about it
3.3
Jim
Poor
family with older children
07-12-2016
Poor
Pros:
Cons: No TV. Ice machine was not working. 1st floor was not level, lumpy, Carpet was not laid down properly, Dry wall was damaged, room did not smell right, the shower stall had mildew on the caulking.
9.6
Deborah
Exceptional
mature couple
06-29-2016
Had a great time there.
Pros:
Cons: Hostess at the breakfast buffet seemed a little short when asked a question and was running behind as far as having items available. We arrived a short time before 7:00AM. Other than that, it was very enjoyable.
7.5
Sandra
Good
solo traveller
06-15-2016
Comfort Suites is a good...
Pros: The room was great and the breakfast was good
Cons: Orange juice was not orange juice
6.7
Alisha
Pleasant
solo traveller
05-28-2016
Decent for the money
Pros: Staff was nice but my room smelled like someone had been smoking
Cons:
9.0
Scott
Wonderful
mature couple
04-22-2016
exceptional staff and clean rooms,.
Pros: clean room and staff were exceptiopnal
Cons: construction
9.6
Meredith
Exceptional
young couple
02-26-2016
Clean, updated and friendly place
Pros: Clean and updated. The workers are very friendly.
Cons: Our shower curtain rod was coming off the wall. I forgot to tell them on the way out.
10.0
Barb
Exceptional
family with young children
02-23-2016
Exceptional
Pros: The pool and hot tub were very nice. The breakfast was very good. Nice area to have pizza and play games.
Cons:
6.7
Disappointed
Pleasant
mature couple
02-02-2016
I would've expected to pay...
Pros: The bed was very comfortable
Cons: There was several things in the bathroom that was either broken or poorly fixed
9.6
Rod
Exceptional
mature couple
02-01-2016
A great place to stay!
Pros: We liked the cleanliness, breakfast variety, and the cost.
Cons: The bathroom needed renovation.
5.0
Johnny
Fair
solo traveller
01-28-2016
just comfortable
Pros:
Cons: The Refrigerator was so load that I had to unplug it to sleep.
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