Comfort Suites

AAA Inspector Rating
8.7
Excellent
28 Guest Ratings
3118 Browns Mill Rd
Johnson City, TN 37604- Map It
Photos
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AAA Inspector Notes
Spacious rooms are featured at this hotel close to shopping and restaurants. Passes to a local fitness center are offered gratis to guests. All rooms are spacious and feature an extra sitting area with a sofa bed. Smoke free premises. 80 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-26 exit 19, just e, then just n. 3118 Browns Mill Rd 37604.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 28 guests
Showing reviews 1 - 5 of 33
8.8
Joy
Excellent
review category group of friends
09-19-2016
Pros: The rooms were clean.
Cons: The 2nd floor smelled of mildew when you walked off the elevator and the one of the elevators didn't work off and on. Our room keys, neither one worked when we got back to our room Saturday night after my daughters softball game, the front desk guy asked how long I was staying with them, looked up and re-swiped both cards. Over all I can say the hotel was very nice but a couple of the staff could work on the PR skills. Not to mention don't like that you don't have laundry available for guest so they can wash uniforms etc. They told us there was one right up the road and it was 10 miles form the hotel.
5.8
Kurston
Okay
solo traveller
09-08-2016
Pros: The pillows were comfortable and breakfast was decent.
Cons: Found a bug and had a HUGE issue with that. The manager did not want to compensate me for my troubles after being moved to three different rooms, none of which were the room I initially had, I was frustrated so I was finally able to get $35 taken off ONE of the three nights I stayed. I expected compensation for at least one night. Not to mention, after finally getting switched to another room, I went back into the old room to get my laptop I forgot and I found the room still untouched and the bug I captured was still there. It was disgusting. Staff was rude, except for one lady who was a front desk associate.
10.0
Jj
Exceptional
family with older children
08-28-2016
Pros: Very clean. Friendly staff
Cons: I would like more healthy choices at breakfast.
10.0
David
Exceptional
family with young children
08-24-2016
Pros: The room was very clean with really soft beds and pillows. I will be ban to stay at that hotel again when in the area
Cons: No indoor pool and it opened late and closed early
8.8
Deepak
Excellent
solo traveller
08-22-2016
Pros: Excellent staff, quick check-in, clean, comfortable, good location, quiet
Cons: Bathroom could have been cleaner, bath walls had some mold. Bed sheets, quilt and pillows felt old, not fresh. They are renovating though.
Showing reviews 1 - 5 of 33