Spacious rooms are featured at this hotel close to shopping and restaurants. Passes to a local fitness center are offered gratis to guests. All rooms are spacious and feature an extra sitting area with a sofa bed.
Smoke free premises. 80 units. 4 stories, interior corridors. Accessibility (Call).
Cons: The 2nd floor smelled of mildew when you walked off the elevator and the one of the elevators didn't work off and on. Our room keys, neither one worked when we got back to our room Saturday night after my daughters softball game, the front desk guy asked how long I was staying with them, looked up and re-swiped both cards. Over all I can say the hotel was very nice but a couple of the staff could work on the PR skills. Not to mention don't like that you don't have laundry available for guest so they can wash uniforms etc. They told us there was one right up the road and it was 10 miles form the hotel.
5.8
Kurston
Okay
solo traveller
09-08-2016
Pros: The pillows were comfortable and breakfast was decent.
Cons: Found a bug and had a HUGE issue with that. The manager did not want to compensate me for my troubles after being moved to three different rooms, none of which were the room I initially had, I was frustrated so I was finally able to get $35 taken off ONE of the three nights I stayed. I expected compensation for at least one night. Not to mention, after finally getting switched to another room, I went back into the old room to get my laptop I forgot and I found the room still untouched and the bug I captured was still there. It was disgusting. Staff was rude, except for one lady who was a front desk associate.
10.0
Jj
Exceptional
family with older children
08-28-2016
Pros: Very clean. Friendly staff
Cons: I would like more healthy choices at breakfast.
10.0
David
Exceptional
family with young children
08-24-2016
Pros: The room was very clean with really soft beds and pillows. I will be ban to stay at that hotel again when in the area
Cons: No indoor pool and it opened late and closed early
8.8
Deepak
Excellent
solo traveller
08-22-2016
Pros: Excellent staff, quick check-in, clean, comfortable, good location, quiet
Cons: Bathroom could have been cleaner, bath walls had some mold. Bed sheets, quilt and pillows felt old, not fresh. They are renovating though.
8.8
Alice
Excellent
family with older children
08-16-2016
Pros: Breakfast was excellent!! The staff was friendly any time we encountered them, from passing them in the hallway to checking in/out. An excellent stay and would recommend and go back!
Cons:
9.2
James
Wonderful
mature couple
08-08-2016
Pros: Room was very comfortable and cozy.
Cons: Ice machine broken. Went to another floor.
10.0
Karen
Exceptional
review category group of friends
07-12-2016
Pros: bed, linen and pillows excellent
Cons: no TV but nothing you could have done about it
3.3
Jim
Poor
family with older children
07-12-2016
Pros:
Cons: No TV. Ice machine was not working. 1st floor was not level, lumpy, Carpet was not laid down properly, Dry wall was damaged, room did not smell right, the shower stall had mildew on the caulking.
9.6
Deborah
Exceptional
mature couple
06-29-2016
Pros:
Cons: Hostess at the breakfast buffet seemed a little short when asked a question and was running behind as far as having items available. We arrived a short time before 7:00AM. Other than that, it was very enjoyable.
10.0
Anonymous
Exceptional
young couple
06-20-2016
Pros: Staff very helpful, good amenities, good location for food and fuel
Cons: Breakfast had few options juices waterdown had no taste coffee not good
7.5
Sandra
Good
solo traveller
06-15-2016
Pros: The room was great and the breakfast was good
Cons: Orange juice was not orange juice
6.7
Alisha
Pleasant
solo traveller
05-28-2016
Pros: Staff was nice but my room smelled like someone had been smoking
Cons:
7.0
Paul
Good
Traveling as Couple
05-24-2016
Pros: Location, room size, price
Cons: Problems with the locks: the back door lock wasn't working so it was difficult to walk our dogs. Other people were propping the door open while the smoked, so the whole first floor hallway smelled like cigarettes.
9.0
Scott
Wonderful
mature couple
04-22-2016
Pros: clean room and staff were exceptiopnal
Cons: construction
9.6
Meredith
Exceptional
young couple
02-26-2016
Pros: Clean and updated. The workers are very friendly.
Cons: Our shower curtain rod was coming off the wall. I forgot to tell them on the way out.
10.0
Barb
Exceptional
family with young children
02-23-2016
Pros: The pool and hot tub were very nice. The breakfast was very good. Nice area to have pizza and play games.
Cons:
6.7
Disappointed
Pleasant
mature couple
02-02-2016
Pros: The bed was very comfortable
Cons: There was several things in the bathroom that was either broken or poorly fixed
9.6
Rod
Exceptional
mature couple
02-01-2016
Pros: We liked the cleanliness, breakfast variety, and the cost.
Cons: The bathroom needed renovation.
5.0
Johnny
Fair
solo traveller
01-28-2016
Pros:
Cons: The Refrigerator was so load that I had to unplug it to sleep.
8.8
Anonymous
Excellent
mature couple
01-21-2016
Pros:
Cons: First room had a really noisy A/C unit. Could not stay in room. Had to move to another room on a different floor.
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
12-30-2015
Pros: Newly rennovated
Cons: Exercise room was not available because it was still under rennovation
10.0
Roger
Exceptional
mature couple
09-01-2015
Pros: Location, cleanliness, value
Cons:
6.0
Verified Hotel Guest
Pleasant
Business Traveler
08-29-2015
Pros: Price
Cons: Bathroom shower/tub was in disrepair
2.0
Tammy
Poor
Traveling as Couple
08-12-2015
Pros: Nice staff at front desk
Cons: Bathroom filthy with mold and soap scum, molding held together with a bandaid
10.0
Michelle
Exceptional
review category group of friends
07-20-2015
Pros: Extra friendly staff, great breakfast! Loved the size of the room - very spacious! I would definitely stay here again!
Cons: carpet showed signs of age
8.8
Teresa
Excellent
mature couple
06-02-2015
Pros: Spacious suite! Nice accommodations that allow us to bring our small dog.
Cons:
9.6
Eric
Exceptional
mature couple
05-03-2015
Pros: Located near interstate and near a couple of restaurants. Clean and newly remodeled. Very comfortable bed and great staff. The girl in the breakfast roombwas outstanding and very attentive.
Cons: Refrigerator was noisy so I unplugged it.
8.8
Anonymous
Excellent
family with older children
02-08-2015
Pros: Friendly people and big comfortable rooms. Clean, quiet. Good breakfast.
Cons: Beds are hard as bricks. If you like a firm bed, this place is for you.
10.0
Anonymous
Exceptional
solo traveller
02-03-2015
Pros: Comfort, convenience
Cons:
10.0
Ronald
Exceptional
mature couple
12-30-2014
Pros: The staff were friendly from the desk clerk down to house keeping! The continental breakfast was superb and the hostess was very attentive to our needs. I will suggest Comfort Suites to anyone traveling, and in my future travels back to Johnson City - I will make Comfort Suites my number one choice.
Cons: Nothing.
7.1
Sara
Good
review category group of friends
10-26-2014
Pros: She was excellent!!
Cons:
4.6
Janet
Disappointing
mature couple
10-26-2014
Pros: Location.
Breakfast staff helpful, friendly, on top of things. Good assortment & varied daily.
Cons: Disrepair & neglected upkeep.
Room 121- heating/cooling equipment noisy. Toliet paper dispenser broken.
On elevator, a vinyl strip hanging. In mulch & parking lot, many cigarette butts.
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