Comfort Suites

AAA Inspector Rating
8.7
Excellent
42 Guest Ratings
3118 Browns Mill Rd
Johnson City, TN 37604- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.3
Bath3.0
Public Areas3.1
ARATED
AAA Inspector Notes
This property features spacious rooms with separate seating areas; some have sofa beds. Bathrooms are modern with granite counters and cabinet vanities. Rooms are spacious and feature a sitting area. Smoke free premises. 80 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-26 exit 19, just e, then just n. 3118 Browns Mill Rd 37604.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 42 guests
Showing reviews 1 - 5 of 35
9.6
Brian
Exceptional
young couple
05-01-2017
Pros: Comfy room, breakfast meh sausage was awful smelling people and rooms as well as location very convienient
Cons: Breakfast would recommend improving it or reducing prixe on room
5.4
Anonymous
Fair
young couple
05-01-2017
Pros: Room lay out. We were allowed early check-in.
Cons: The first day was great! On the second day, the bed was not made. We let that go..On the third day, we got back at around 9 pm. after being gone the whole day, and discovered our room was not cleaned, and no clean towels and amenities. We had to take the garbage out of our room. When front desk personnel was notified, there was no apology or explanation provided. We asked for towels, amenities and garbage bags. The woman brought up only toilet paper, shampoo,conditioner,two garbage bags and two hand towels. With an insolent attitude, she said there were no bath towels available. She also forgot to bring soap and Kleenex even though we mentioned them. We were too tired and annoyed to ask her to bring soap and Kleenex. The tiny piece of soap left was enough to get through that night. Also in front of the ice maker was a leaking huge mound of garbage in a clear plastic bag. This hotel could improve housekeeping. While some of the front desk personnel were nice, others behaved as if they were doing you a great big favor. We don't expect any more than a clean room everyday which we are paying for.
7.5
Anonymous
Good
solo traveller
04-25-2017
Pros: Rooms were spacious and comfortable
Cons: Rooms had no sound proofing, could hear every neighbors door opening and closing and every move made in the hallways. Wifi was terrible. Cat food was found in my room on the floor.
10.0
Rick
Exceptional
family with young children
04-13-2017
Pros: Location was convenient, at major interchange to restaurants, shopping & museums. Parking easy & close to room. Room super clean and spacious with sofa, coffee table & desk. Breakfast great with bacon, sausage, scrambled eggs, bagels, biscuits, gravy, waffles, juices, fresh fruit, pastries & more. Newspapers every day. Fitness room.
Cons:
6.3
Melissa
Pleasant
family with young children
12-21-2016
Pros: The location is great~front staff was wonderful
Cons: Our housekeeping skipped three days in a row~we had to hunt then down for clean towels
Showing reviews 1 - 5 of 35