Holiday Inn-Johnson City

AAA Inspector Rating
8.7
101 W Springbrook Dr
Johnson City, TN 37604- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.0
Bath3.1
Public Areas3.2
AAA Inspector Notes
This convention hotel has a large, inviting lobby. Red accent walls, Keurig coffeemakers and white bedding are just a few features found in the guest rooms. Smoke free premises. 206 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-26 exit 20A westbound; exit 20 eastbound, just e on N Roan St, then just n. 101 W Springbrook Dr 37604.
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 53 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: I liked the location of the hotel. The beds were very comfortable and the parking was easy.
Cons: Guest services, hotel employee was not very customer-service oriented. In my presence he ended a phone call with a customer and he expressed his frustration with the customers complaint. He offered me a reward program they provide and didn't even know the
7.0
Anonymous
Good
08-11-2017
Pros:
Cons: Restaurant
5.0
Anonymous
Fair
08-11-2017
Not a bad hotel, but it clearly wasn't the star level it is rated at. If this were a 2-star hotel, I would have been pleased; as a 3-star hotel, this was clearly inferior and lacking basic level of comfort I expect in a 3-star hotel.
Pros: Location and price were the deciding factors.
Cons: Little things: shower head not anchored to the wall; cheap plastic water cups instead of glasses; various kinds of bulbs in different lamps produced dissonant lighting; noisy AC; no vent in the bathroom; car noise from highway; elevator malfunctioning.
10.0
Anonymous
Exceptional
08-11-2017
Very good price and accommodations.
Pros: Very clean and comfortable.
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: The bed
Cons:
Showing reviews 1 - 5 of 50