Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Rooms at this property sport up-to-date, color-coordinated décor, triple-sheeted bedding and flat-screen televisions. An attractive water feature is prominently displayed in the lobby area.
Smoke free premises. 72 units. 2 stories, interior corridors. Accessibility (Call).
Cons: The lobby and stairways smelled musky. The parking was not well lit. The floors needed vaccumed. The room needed a good dusting and cleaning.
Pros: Good for a night's stay while passing through.
Cons: I did not like the fact that they had changed my room from a doublequeen to a handicap full! I had four people with me and that would notwork. I even called on Friday to confirm my room and the fact that I hada double queen room. When I arrived I was told that I had a handicapfull room and someone had changed it. They had no other double bed roomsavailable. I was in a mess and very upset. Luckily another customeroffered to give up his room for us and we were able to stay. The lady atthe counter said that they have allot of trouble with booking.com andthat it might be that. I think someone at the hotel changed my roompersonally but it all worked out because of the kindness of a stranger!
Pros: The hotel was clean, the reception area was welcoming. Our room was clean, and the beds were very comfortable.
Check to make sure elevator...
Pros: Great beds and pillows
Cons: Elevator was broken, no 1st floor rooms available even though I requested one. Wife had recent shoulder surgery, and I had back issues. Tough going up stairs with bags.
Cons: I booked online and upon arrival was given a handicapped room with a rocking toilet while my friends stayed in suites.
very easy drive to chattanooga,...
Pros: the bed was extremely comfortable. location was great and easy to get in and out of.
Cons: the layout of the hotel is odd. located extremely close to a graveyard. ac unit air flow in room was blocked by work desk station, preventing the room from staying cool.