Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
A modern lobby with conversational seating areas is a nice feature at this property. Rooms have dark wood furnishings and bright white bedding.
Smoke free premises. 115 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Newly renovated, friendly staff, great breakfast. Great value over other local choices including Mariott.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: nice staff
Cons: Pillows were all too soft. 8 pillows on 2 beds and none were firm.
10.0
Anonymous
Exceptional
08-22-2017
Nice stop-over off of I-81
Pros: Great stay - my husband and I were stopping en route to Tennessee for the eclipse, and even though we hit breakfast right when it started at 6am so we could get on the road, they were all set up and ready for us. And the hot breakfast that day was bagel-halves baked with eggs, cheese and bacon, so very portable to take in the car. Perfect! Bed was comfortable, bathroom clean, room spacious, parking plentiful. Down the road (not walkable but just a 10-min drive) from great restaurants. Staff was friendly and efficient. Nothing bad to report, really!
Cons:
7.5
Anonymous
Good
08-09-2017
Good
Pros: Bed was comfortable
Cons: I attempted to turn on the heat and it stunk up the room... House keeping should check that regularly!
9.2
Anonymous
Wonderful
07-11-2017
loved it & will return
Pros: did not eat there. Staff and changing dates & beds were great. Pool very small & crowded. Would use hotel again.
Cons: pool,too many kids in very small space.
5.4
Anonymous
Fair
06-29-2017
Passable
Pros:
Cons: Need to clean air conditioning filters, breakfast was a D-, need to clean better, vacuum hallway, no vent for bathroom, shower had dripped from tub and wallpaper loose, not enough soap, Kleenex dispenser out, air conditioner noisy, children running hallways and slamming doors.
For the amount we paid we expected much better.
10.0
Anonymous
Exceptional
06-23-2017
Exceptional
Pros: Cleanliness
Cons: I had to leave
10.0
Anonymous
Exceptional
06-19-2017
Outstanding service
Pros: The breakfast was outstanding, and the room was very clean and fresh smelling
Cons: Every thing was great
9.6
Anonymous
Exceptional
06-12-2017
Exceptional
Pros: The person at front desk was really helpful and made sure we were happy and comfortable
Cons: The booking.com site gave the wrong description of the room. Had to come up with more $$ to get room that was described to me on booking.com site
10.0
Anonymous
Exceptional
05-31-2017
JUST LOVED
Pros: This place was great, most of all the staff was great. They accommodated me with my two children under 5. I called ahead of time and they brought me a crib and gave me a room on the first floor with a micro and fridge. They were kind, and treated everyone equal. We had multiple families staying in other rooms and were in the lobby and at the pool late. No complaints and it was easy to park and very clean. HAPPY with everything! Loved the people
Cons: Loved everything
10.0
Anonymous
Exceptional
05-31-2017
Great location
Pros: Great location for going back and forth to where I was to go.
Cons: Nothing
10.0
Anonymous
Exceptional
05-21-2017
Lisa trying to make lemonade...
Pros: Somehow, the breakfast staff got behind about 9:00 and Lisa, the manager, jumped in and was running around like crazy doing all she could do to get more food out. I told her I was impressed with her thing to correct a problem.
Cons: That the food staff was so far behind and we had to wait about 20 min. With no food and dirty tables.
10.0
Anonymous
Exceptional
12-20-2016
Exceptional
Pros:
Cons: Put out spray so the waffles don't stick to the waffle iron. We brought this to management's attention after our stay, and they promised to remedy the situation.
9.2
Anonymous
Wonderful
12-12-2016
Enjoyed our stay! Will stay...
Pros: Breakfast area with fireplace was nice.
Cons: Bed could have been more comfortable
7.5
Anonymous
Good
10-25-2016
Mostly great
Pros: Nice place. Comfortable beds. Nice staff.
Cons: I got charged for too many rooms but they are working to resolve. I booked 2 rooms online to be paid when I checked in. My dad and I were paying separately for the 2 rooms. When we checked in they couldn't find the 2nd room in the system so dad had to book another room. My dad got charged for his room but I got charged for mine and the lost room.
10.0
Anonymous
Exceptional
10-15-2016
Great property
Pros: Upgraded to a suite
Cons: Nothing
10.0
Anonymous
Exceptional
09-05-2016
Great place to stay!
Pros: The staff was very friendly! The room was very clean! We would definitely stay here again! Highly recommended!
Cons:
6.7
Anonymous
Pleasant
08-28-2016
Pleasant
Pros: Friendly, helpful staff.
Cons: Room furnishings old. Television & tv problems. Bathroom outdated.
9.2
Anonymous
Wonderful
08-10-2016
Hamptons are always good!
Pros: Nice variety 4 breakfast. Friendly people.
Cons: Was fine
8.3
Anonymous
Very Good
07-17-2016
Very good
Pros: Layout of room
Cons: Price
10.0
Anonymous
Exceptional
07-05-2016
Exceptional
Pros:
Cons: The only complaint was the eggs tasted like powdered eggs
9.6
Anonymous
Exceptional
05-23-2016
til next time
Pros: Clean and nice
Cons: I didn't get Hilton honors credit. I am a honors member
6.7
Anonymous
Pleasant
05-22-2016
Pleasant
Pros: Decent bed and sheets.
Clean room.
Cons: Air conditioning was so musty I had to turn it off all night.
Poor quality pillows and dismal breakfast.
7.5
Anonymous
Good
05-03-2016
Good
Pros: Very comfy beds, very quiet location.
Cons: Br
9.6
Anonymous
Exceptional
10-21-2015
Very pleasant
Pros: Breakfast was offered. Staff helpful
Cons:
7.1
Anonymous
Good
09-14-2015
Convenient for travelers.
Pros: Common areas are very clean and pretty.
Cons: The room was clean, but the bed smelled like chemicals as if they mattress had just been sprayed. Maybe just bad timing for us.
10.0
Anonymous
Exceptional
08-10-2017
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
07-10-2017
Superb
Pros:
Cons:
9.6
Anonymous
Exceptional
06-14-2017
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
04-10-2017
Fantastic! hope to come back
Pros:
Cons:
7.1
Anonymous
Good
03-28-2017
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
03-27-2017
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
02-14-2017
Superb
Pros:
Cons:
9.6
Anonymous
Exceptional
10-10-2016
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
09-07-2016
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
07-03-2016
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
06-03-2016
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
02-10-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
11-08-2015
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
09-23-2015
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
08-09-2017
Stay Here
Pros: Beautiful and clean
Cons:
7.5
Anonymous
Good
06-28-2017
Over all very good breakfast...
Pros: Pool
Cons: Beds
9.2
Anonymous
Wonderful
06-20-2017
Superb
Pros: Friendly staff
Cons: The air conditioning in the room would not get the room cool at all. The room was entirely too hot all night.
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