Crowne Plaza Knoxville

AAA Inspector Rating
8.7
Wonderful
294 Guest Ratings
401 W Summit Hill Dr
Knoxville, TN 37902- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath3.0
Public Areas3.0
ARATED
AAA Inspector Notes
In a great downtown location, the hotel offers exquisite public areas. All rooms are spacious and feature modern décor. Smoke free premises. 197 units, some two bedrooms and efficiencies. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of Walnut St; downtown. 401 W Summit Hill Dr 37902.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 294 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
mature couple
11-20-2017
Exceptional
Pros:
Cons:
9.6
Carol
Exceptional
review category group of friends
11-20-2017
Our stay was stress free!
Pros: We will definitely go back! Walking distance to charming shops and restaurants!
Cons:
7.5
Anonymous
Good
mature couple
11-19-2017
Good
Pros:
Cons:
6.0
Verified Hotel Guest
Pleasant
Business Traveler
11-17-2017
Pros: Location is within walking distance of several restaurants. Staff was extremely friendly and helpful.
Cons: Most important thing to me when I travel since I have a bad back is a comfortable bed. The mattress was terrible. Woke up frequently and in pain in morning. There was also no mention when I booked that I would have to pay $10 to park at the hotel!
10.0
Pamela
Exceptional
Business Traveler
11-17-2017
Pros: It was just a classy place
Cons: No
Showing reviews 1 - 5 of 50