Crowne Plaza Knoxville

AAA Inspector Rating
8.7
Wonderful
198 Guest Ratings
401 W Summit Hill Dr
Knoxville, TN 37902- Map It
Photos
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AAA Inspector Notes
In a great downtown location, the hotel offers exquisite public areas. All rooms are spacious and feature modern décor. Smoke free premises. 197 units, some two bedrooms and efficiencies. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of Walnut St; downtown. 401 W Summit Hill Dr 37902.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 198 guests
Showing reviews 1 - 5 of 50
9.6
Kate
Exceptional
mature couple
09-20-2016
Pros: If you're a Vols fan the team stay her the night before a home game
Cons: Only 2 elevators
9.6
Michael
Exceptional
solo traveller
09-15-2016
Pros: Staff was great and accommodating.
Cons:
10.0
Laura
Exceptional
mature couple
09-15-2016
Pros: The Crown Plaza Hotel in Knoxville was wonderful. The staff was so welcoming and helpful. The restaurant staff was friendly and attentive. The facility was so nice we extended our stay.
Cons:
10.0
Mary
Exceptional
mature couple
09-11-2016
Pros: Loved the pillows! We have bad neck issues and these were totally awesome. Staff was very pleasant and helpful.
Cons: Would love for some additional seafood items to be added to menu both in dining room and room service.
9.2
Sylvia
Wonderful
young couple
09-09-2016
Pros: Great gym, water and lemon water available in lobby.
Cons: No complimentary breakfast
Showing reviews 1 - 5 of 50