Crowne Plaza Knoxville

AAA Inspector Rating
8.7
Wonderful
294 Guest Ratings
401 W Summit Hill Dr
Knoxville, TN 37902- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath3.0
Public Areas3.0
ARATED
AAA Inspector Notes
In a great downtown location, the hotel offers exquisite public areas. All rooms are spacious and feature modern décor. Smoke free premises. 197 units, some two bedrooms and efficiencies. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of Walnut St; downtown. 401 W Summit Hill Dr 37902.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 294 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was first class, walking distance to many restaurants. Nice facilities.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: . Bathroom was very nice.
Cons: Room was dated. $10 parking
9.0
Anonymous
Wonderful
08-11-2017
Pros: Hotel Employee at the front desk was very helpful.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was excellent, location was perfect.
Cons: Hot tub was replaced by fake trees, outdated marketing posters, dirty windows and no refrigerator.
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: Had a small problem at check in. the Gen. Mgr, was very helpful and very graciously took care of our problem. We would stay there again definitely.
Showing reviews 1 - 5 of 50