Embassy Suites by Hilton Knoxville West

AAA Inspector Rating
8.7
Wonderful
62 Guest Ratings
9621 Parkside Dr
Knoxville, TN 37922- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.8
Overall
Room3.9
Bath3.6
Public Areas3.8
BEST OF 3 DIAMOND
AAA Inspector Notes
This attractive property features sofas, spacious work areas and wet bars in all of its guest rooms; some rooms are designated PURE hypoallergenic rooms. The public areas are spacious with contemporary décor; a large water and ivy feature is in the lobby area. Smoke free premises. 140 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 378A (N Cedar Bluff Rd), just s, then 1.1 mi w on N Peters Rd (which becomes Parkside Dr). 9621 Parkside Dr 37922.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet and coin laundry, room service.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 62 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: The breakfast was awesome. The chef, was very friendly and accommodating. Overall the entire staff at this location was friendly. The room was also very nice
Cons: The refrigerator seemed to malfunction.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I really enjoyed the bed. We had a wedding reception and I was very tired. When I finally got to bed, it was the most restful night I've had in a long time.
Cons: NO!!
4.0
Anonymous
Disappointing
08-11-2017
Pros: The friendly staff, nice room, and manager's reception.
Cons: The power went out so we had to leave. We were told the same thing happened the night before also. From what we could tell there were only 3 or 4 businesses without power. The staff was incredibly understanding and gave us a full refund.
8.0
Anonymous
Very Good
08-11-2017
Pros: The nice black gentleman that checked me in, sorry can't recall his name.
Cons: The bed was very comfortable,but the furniture needs an upgrade. The free snacks are a great perk for rooms on the 3rd floor.
7.0
Anonymous
Good
08-07-2017
Loud unruly customers, rude manager...
Pros: Room
Cons: Rude staff, crazy lie class people filled the hotel and children running around everywhere. Loud obnoxious adults.
Showing reviews 1 - 5 of 50