Extended Stay America Knoxville-West Hills

AAA Inspector Rating
8.7
1700 Winston Rd
Knoxville, TN 37919- Map It
AAA Inspector Rating Details (scale 1-5)
1.8
Overall
Room2.1
Bath1.7
Public Areas1.6
AAA Inspector Notes
Close to many restaurants, this property also offers easy access to the interstate. A small lobby area is a nice spot to eat your grab-n-go breakfast. Smoke free premises. 72 kitchen units. 3 stories (no elevator), interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-40/75 exit 380 (West Hills), just w on Kingston Pike, then just s. 1700 Winston Rd 37919.
Pool
outdoor.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Guest Services
coin laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 68 guests
Showing reviews 1 - 5 of 50
2.0
Verified Hotel Guest
Poor
Business Traveler
01-19-2018
Pros: You can write your name in the dust in the room. ))
Cons: Hallway smells like urine.
1.0
Cheryl
Very Poor
Family with Young Children
01-19-2018
Pros: Only thing I liked was the location.
Cons: Yes!I didn't get the room i thought I paid for.This hotel did not have an elevator and had to climb 2 sets of stairs to get to my room. I had a knee replacement in January and I was in pain the whole time. Smelt marijuana soon as we checked in. Hated it!
1.0
Rahul
Very Poor
Solo Traveler
01-19-2018
Pros: Parking was fine
Cons: It was not clean and cockroaches in the room
6.0
Matt
Pleasant
Solo Traveler
01-19-2018
Pros: The price, the fact they accepted pets, and the staff that we interacted with were very nice.
Cons: The hotel was a bit hard to find as it is not on a main road. Also the rooms were not very clean.
5.0
Jasmine
Fair
Traveling as Couple
01-19-2018
Pros: Hotel is in a great location and is within 1-2 blocks of many grocery stores, restaurants, and a mall.
Cons: If you are used to staying at Extended Stays, this is not like the other ones. There is no living room space and the rooms are quite small. The kitchen has appliances from the 70's! The rooms are old and outdated and need a good cleaning.
Showing reviews 1 - 5 of 50