Extended Stay America Knoxville-West Hills

AAA Inspector Rating
8.7
1700 Winston Rd
Knoxville, TN 37919- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
1.8
Overall
Room2.1
Bath1.7
Public Areas1.6
AAA Inspector Notes
Close to many restaurants, this property also offers easy access to the interstate. A small lobby area is a nice spot to eat your grab-n-go breakfast. Smoke free premises. 72 kitchen units. 3 stories (no elevator), interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-40/75 exit 380 (West Hills), just w on Kingston Pike, then just s. 1700 Winston Rd 37919.
Pool
outdoor.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Guest Services
coin laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 68 guests
Showing reviews 1 - 5 of 50
10.0
Edward
Exceptional
Business Traveler
10-20-2017
Pros: Very Friendly Staff
Cons:
4.0
Carri
Disappointing
Traveling as Couple
10-20-2017
Pros:
Cons: Smell Looked old and dated Dirty Shower floor made horrible noise
2.0
Stephen
Poor
10-20-2017
Pros: Well if your not a smoker they take a little bit better care of your room.I didn't ask for non smoking but it's the room I got. They never run a vacuum cleaner.
Cons: The first manger wasn't bad but the second one was rude as could be. She seen I wanted a smoking room and told me if I smoked in the room they first put me in it would be 250 dollars. they mixed my rooms up.
2.0
Stephen
Poor
Traveling as Couple
10-20-2017
Pros: Nothing it's like if ur a smoker u have no care in the world if ur room is clean or ur just scum on the earth to the staff here.
Cons: Why don't you take care of ur rooms at all? Do you guys want to always be looked down on? Is there no hope of trying to be more than a one star place? Have some respect for the place clean it up better. Even if there are yellow stained walls burn holes e
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
10-20-2017
Pros: Location was convenient.
Cons: The hotel was disgusting - outdated, dirty, and smelled horrendously of cigarettes. The bathtub filled with backed-up water every time I showered. I had bites up and down my legs from the bedbugs. I would gladly pay more for a nicer hotel. Lesson learned.
Showing reviews 1 - 5 of 50