Four Points by Sheraton Knoxville Cumberland House Hotel

AAA Inspector Rating
8.7
Excellent
143 Guest Ratings
1109 White Ave
Knoxville, TN 37916- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.2
Public Areas2.9
ARATED
AAA Inspector Notes
This property, centrally located downtown, is adjacent to the Knoxville Convention Center, World's Fair Park and University of Tennessee. The spacious, modern rooms have an easy chair and ottoman. Smoke free premises. 129 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct 11th St. Across from World's Fair Park. 1109 White Ave 37916.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators, microwaves, high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 143 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
07-14-2017
Short walk to most area items of interest. Next to UofT campus, river walk, and downtown. Hotel is completing major room renovations which sometimes resulted in slow elevator service. I did not like texture of towels - the nap was short- but my wife did. Housekeeping staff as well as front desk were friendly and helpful. Did not order room service or eat in restaurant. There is a $10 daily fee for parking.
Pros: Recently updated room, comfortable bed. Included two bottles of water, paper, wifi, and coffee in room and lobby. Close to local attractions.
Cons: Slow elevators. Bathroom door oddly configured to open inwardly half way into bathroom. Shower diverter difficult to control.
7.0
Anonymous
Good
07-14-2017
Pros: Rooms were very clean.
Cons:
8.0
Anonymous
Very Good
07-14-2017
Pros: friendly stuff. clean room
Cons: n/a
10.0
Anonymous
Exceptional
07-14-2017
Pros: I loved the Staff. They went out of their way to make sure my husband and I 's Anniversary was great. The Hotel Employee really was awesome. Everyone was friendly and I loved it. I would recommend this Hotel.
Cons:
7.0
Anonymous
Good
07-14-2017
Pros: Good location and access to interstate and not to far from business district
Cons: Mainly we were on the third floor and the gym must have been right above us . We needed to be up early and SOMEONE WAS RUNNING ON THE TREADMILE AT 10 P. M. Then at 3:15 we garbage trucks came in and must have awakened the whole neighborhood !!
Showing reviews 1 - 5 of 50