Four Points by Sheraton Knoxville Cumberland House Hotel

AAA Inspector Rating
8.7
Excellent
108 Guest Ratings
1109 White Ave
Knoxville, TN 37916- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
This property, centrally located downtown, is adjacent to the Knoxville Convention Center, World's Fair Park and University of Tennessee. The spacious, modern rooms have an easy chair and ottoman. Smoke free premises. 129 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct 11th St. Across from World's Fair Park. 1109 White Ave 37916.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators, microwaves, high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 108 guests
Showing reviews 1 - 5 of 50
7.5
Simon
Good
young couple
09-15-2016
Pros: Bedroom was nice but
Cons: Not the room I'd booked
8.8
Sam
Excellent
solo traveller
09-01-2016
Pros: The front desk receptionist was very helpful and kind.
Cons: Could have gotten at least a free breakfast since it was so expensive.
7.1
Bejal
Good
young couple
08-22-2016
Pros: Bed was very comfortable
Cons: A pool would have been wonderful! The body soap was empty in the shower dispenser. The shower drain was broken.
7.9
Casey
Good
mature couple
08-15-2016
Pros: The room felt, looked, and smelled super clean. The location was perfectly situated to downtown and UTK.
Cons: The bathroom sink was clogged and the bed was so-so (BUT, I'm super picky about my bed). Unless you book a room directly through SPG there's a new $10 parking fee--very annoying as you have no idea about it until you get there and no choice but to pay. The staff at the front desk seemed aloof and dismissive.
10.0
Homa
Exceptional
solo traveller
08-11-2016
Pros:
Cons: The location was great.
Showing reviews 1 - 5 of 50