Hampton Inn Knoxville East

AAA Inspector Rating
8.7
Excellent
39 Guest Ratings
7445 Sawyer Ln
Knoxville, TN 37924- Map It
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Photos
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AAA Inspector Notes
This newer, updated property features a social gathering lobby and contemporary décor. All rooms have new striped carpet in brown and beige. Smoke free premises. 81 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 398 (Strawberry Plains Pike), 0.4 mi n, just e on Huckleberry Springs Rd, then just s. 7445 Sawyer Ln 37924.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 39 guests
Showing reviews 1 - 5 of 35
6.7
Marian
Pleasant
family with young children
09-06-2016
Pros: The staff that cleaned our room were very polite. The rooms were clean.
Cons: The public restrooms were filthy. The pool looked gunky and the lady that greeted us Saturday afternoon when we arrived was not very helpful or friendly. Breakfast wasn't refilled very often.
4.6
Elizabeth
Disappointing
family with young children
09-05-2016
Pros: Cleanish. Beds comfortable. Elevator worked.
Cons: They charged me 4 times for my room. We made it to the zoo (the reason for our trip) and my debit card was declined. Spent a couple of hours on the phone and driving around to get it straightened out. When the problem was finally fixed, zoo was packed, it was hot, parking was bad, and my kids were over it. No one offered to do anything for my troubles. In fact, they made it out like it was due to booking.com or my bank. Basically my fault! I overheard a lady and her kids had the same problem as I did on the same day. She was charged 5x for her room. What kind of scam is this?? It nearly ruined our entire trip. I had to pay for another hotel an extra day so we could try to salvage our zoo trip. Thank God for Holiday Inn Cedar Bluff! As for the room at the Hampton inn...it smelled like smoke and it was hot. Never could get the temperature adjusted to our liking. I will never book a room here again!! Terrible!
7.5
James
Good
young couple
09-03-2016
Pros: Breakfast was exceptional. Ample parking and well lighted. The housekeeping manager was exceptional.
Cons: No water pressure in sink. Shower doors were off the tracks for several days. Didn't change sheets and make the bed every day.
10.0
Gail
Exceptional
family with young children
08-17-2016
Pros: Everything was great!
Cons:
9.2
Christopher
Wonderful
family with young children
08-08-2016
Pros:
Cons: Pictures on Booking.com showed an outdoor pool. There isn't one, but there is a very nice indoor pool
Showing reviews 1 - 5 of 35