Hilton Knoxville Downtown

AAA Inspector Rating
8.7
Excellent
246 Guest Ratings
501 W Church Ave
Knoxville, TN 37902- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.4
Bath2.9
Public Areas3.3
ARATED
AAA Inspector Notes
The hotel's upper-floor rooms afford views of downtown and the river. The inviting lobby area has many conversational areas. All rooms have feather duvets and pillows with alternative fills available. Smoke free premises. 320 units. 18 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Locust and Walnut sts; downtown. 501 W Church Ave 37902.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, wireless Internet, safes. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 246 guests
Showing reviews 1 - 5 of 50
8.2
Verified AAA Guest
Very Good
Family w/Teens
10-27-2016
Great staff. Traffic flow around hotel is messy and got stuck in traffic jam trying to get out of garage in the morning to make an appointment. Room clean but seemed a little worn especially in the bathroom.
Pros: staff - location was close to lots of eating spots / market area
Cons: Traffic flow around hotel tight
9.0
Leslie
Wonderful
Business Traveler
01-19-2018
Pros: staff very friendly and conversational room clean and comfy Starbucks downstairs
Cons: too much construction and one-way streets to make it easily navigable.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
01-19-2018
Pros: Valet parking. Starbucks inside the hotel. The parking attendants and the front desk staff are extremely helpful and friendly.
Cons: The bathroom needs to be cleaned thoroughly. I noticed mold around the tub and the ceilings are somewhat grimy.
10.0
Doris
Exceptional
Family with Teens
01-19-2018
Pros: Proximity to university and market square in addition to valet parking and access to a variety of restaurants
Cons:
4.0
Charles
Disappointing
Solo Traveler
01-19-2018
Pros: Location
Cons: Room was filthy hair in sink and and tv channels blurry.. Smelled smoked in!!
Showing reviews 1 - 5 of 50