Hilton Knoxville Downtown

AAA Inspector Rating
8.7
Excellent
246 Guest Ratings
501 W Church Ave
Knoxville, TN 37902- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.4
Bath2.9
Public Areas3.3
ARATED
AAA Inspector Notes
The hotel's upper-floor rooms afford views of downtown and the river. The inviting lobby area has many conversational areas. All rooms have feather duvets and pillows with alternative fills available. Smoke free premises. 320 units. 18 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Locust and Walnut sts; downtown. 501 W Church Ave 37902.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, wireless Internet, safes. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 246 guests
Showing reviews 1 - 5 of 50
8.2
Verified AAA Guest
Very Good
Family w/Teens
10-27-2016
Great staff. Traffic flow around hotel is messy and got stuck in traffic jam trying to get out of garage in the morning to make an appointment. Room clean but seemed a little worn especially in the bathroom.
Pros: staff - location was close to lots of eating spots / market area
Cons: Traffic flow around hotel tight
10.0
Richard
Exceptional
Traveling as Couple
10-13-2017
Pros: Location and the excellent staff
Cons: Wish it had a refrigerator and the in room coffee was hideous
6.0
Kathleen
Pleasant
Solo Traveler
10-13-2017
Pros: The heavenly King bed was AMAZING.
Cons: The mini-fridge was missing from our room. And Hilton has a lot of nerve charging $20 to park when I'm paying $---/night to stay there.
6.0
Patrick
Pleasant
Traveling as Couple
10-13-2017
Pros: The staff worked with us when we found out that our dogs would cost us more than the room and that we'd be charged for parking.
Cons: The room was like any average hotel room. Parking is 13 dollars and while they allow pets it's 50 bucks per pet. If you decide to stay anywhere with pets in knoxville, go to the La Quinta. It's much nicer and pets stay for free.
6.0
Verified Hotel Guest
Pleasant
Business Traveler
10-13-2017
Pros: Beds were very comfortable and 4 pillows per bed was wonderful
Cons: They charged two things to my hotel that I had paid for in cash or the girl staying with me bought her drinks with her card but they charged it to the room anyway
Showing reviews 1 - 5 of 50