Hilton Knoxville Downtown

AAA Inspector Rating
8.7
Excellent
149 Guest Ratings
501 W Church Ave
Knoxville, TN 37902- Map It
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Photos
X
AAA Inspector Notes
The hotel's upper-floor rooms afford views of downtown and the river. The inviting lobby area has many conversational areas. All rooms have feather duvets and pillows with alternative fills available. Smoke free premises. 320 units. 18 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Locust and Walnut sts; downtown. 501 W Church Ave 37902.
AAA Benefit
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, video games, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 149 guests
Showing reviews 1 - 5 of 50
10.0
Shann
Exceptional
young couple
09-29-2016
Pros: All staff were great and had wonderful customer service!
Cons: All great!!!
7.5
Shelly
Good
family with young children
09-19-2016
Pros: Great location. Clean. Good service. Nice amenities. Nice convenience store.
Cons: Bathrooms need ventilation fans. Eggs were not very good.
5.0
Vickie
Fair
family with young children
09-19-2016
Pros: Beds good, clean !
Cons: The food was awful it sucked my burger wasn't done! Pizza sucked can u understand I SAID The PIZZA sucked !! Mac & cheese sucked too! To make this worse the kitchen called up right after we called the order n and said they had a party of 50 come n and that it would b 45 minutes, @ first it would b 25 minutes now we're up to 45 minutes it ended up being an hour and a half !!! That sucked too !! By the way I have photos of the food!! It would b nice to get refunded @ least for the food !! The Bill was large compared to the service and accommodations !! So lesson learned:(
9.6
Robert
Exceptional
young couple
09-07-2016
Pros: The central location with front door shuttle bus.
Cons:
9.2
Julie
Wonderful
family with young children
09-07-2016
Pros: Nice staff clean comfy rooms
Cons: Little pricey
Showing reviews 1 - 5 of 50