Hilton Knoxville Downtown

AAA Inspector Rating
8.7
Excellent
246 Guest Ratings
501 W Church Ave
Knoxville, TN 37902- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.4
Bath2.9
Public Areas3.3
ARATED
AAA Inspector Notes
The hotel's upper-floor rooms afford views of downtown and the river. The inviting lobby area has many conversational areas. All rooms have feather duvets and pillows with alternative fills available. Smoke free premises. 320 units. 18 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Locust and Walnut sts; downtown. 501 W Church Ave 37902.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, wireless Internet, safes. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 246 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
07-21-2017
quiet hotel downtown, convenient to everything, late checkout is great.
Pros: Excellent Location, Clean Room
Cons: Small bathroom in room, small pool, bar did not open until late in the afternoon, slow room service
9.0
Anonymous
Wonderful
07-21-2017
Pros: I always enjoy staying in downtown locations. They had a very good staff. The valet staff was excellent.
Cons: Bathroom toilet was not set correctly for flushing. I would have been happier with two beds since I was with my sister, but it was very comfortable. No view whatsoever - although that was somewhat expected. Exercise room did not have 2 stationary bikes.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Great location, great service and great breakfast buffet. Kids were free, yay!
Cons: Bathroom vent and light switches had dust hanging off.
7.0
Anonymous
Good
07-21-2017
Pros: Location.
Cons: Overpriced for the size room.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Location and the excellent staff
Cons: Wish it had a refrigerator and the in room coffee was hideous
Showing reviews 1 - 5 of 50