Holiday Inn Express Knoxville-East

AAA Inspector Rating
8.7
Excellent
32 Guest Ratings
730 Rufus Graham Rd
Knoxville, TN 37924- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.2
Bath2.9
Public Areas2.9
ARATED
AAA Inspector Notes
New décor elements here include a white quartz registration desk and counter seating. Your furry companions will also find treats in the lobby. Soft, comfy pillow-top beds are in the rooms. Smoke free premises. 77 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 398 (Strawberry Plains Pike), just n. 730 Rufus Graham Rd 37924.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 32 guests
Showing reviews 1 - 5 of 50
10.0
John
Exceptional
Senior Traveler
09-22-2017
Pros: New,clean,location
Cons: Nothing
7.9
Jasmine
Good
family with young children
09-11-2017
For a last minute hotel...
Pros: It was close to the highway and they were super nice. The breakfast in the morning was good. They had a lot of good options.
Cons: The room wasn't very nice, definitely not worth the money we paid. The walls were thin. I woke up a lot during the night because I could hear our neighbors or people in the halls.
5.0
Michael
Fair
young couple
09-06-2017
I was unhappy with this...
Pros: Close to interstate
Cons: The room was dirty. Water on the bathroom floor. The mattress needs replaced, it felt like a board going down the middle. The headboard was dirty with hand prints we had to clean the room ourselves. There was a dog barking at night! The parking lot was extremely dark and felt unsafe. The breakfast was cold when they brought it out.
10.0
Robert
Exceptional
family with young children
08-18-2017
Excellent
Pros: Staff was excellent, room was excellent
Cons:
8.8
Lisa
Excellent
family with young children
07-04-2017
A little Room for improvement.
Pros: The room was nice except a few things in the bathroom. Staff was very friendly bed was comfy. Overall stay was great! The older guy at the desk was fantastic and the breakfast bar lady was awesome! The price was great! Thankyou!
Cons: Staff need to pay attention when cleaning.. the tub looked like it was not scrubbed and under the sink on the wall were black spots of something..pop or coffee splatters?? The rest of the room was good.
Showing reviews 1 - 5 of 50