Holiday Inn Knoxville West-Cedar Bluff

AAA Inspector Rating
8.7
Excellent
47 Guest Ratings
9134 Executive Park Dr
Knoxville, TN 37923- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.0
Bath3.1
Public Areas3.2
ARATED
AAA Inspector Notes
The modern décor features large rooms done in warm earth tones. Families will enjoy the large, indoor atrium pool with an option for outdoor swimming in summer. Smoke free premises. 222 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40/75 exit 378 (Cedar Bluff Rd) eastbound; exit 378B westbound, just n. 9134 Executive Park Dr 37923.
Pool
outdoor, heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 5 mi.
Terms
N, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 47 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
family with young children
05-15-2017
Pros: The service at the front desk was wonderful. All the Staff were so courteous and helpful. I was traveling with my Mom. They were so kind to us.
Cons: I could not have asked for a better stay.
10.0
Cherie
Exceptional
solo traveller
05-04-2017
Pros: Love the pillows and cleaning staff
Cons: I didn't get points or asked to join the Holiday Inn club
5.0
Cody
Fair
family with young children
05-01-2017
Pros: Eggs were powdered not fresh eggs, sausage was imitation and hash brownswere cold. The staff was ridiculously rude when we told them that weremisinformed over an insistent about our room. I will never waste mymoney and stay at this hotel again!!!!
Cons: Our stay was anything but enjoyable! The only positive things that cameout of our stay, was the parking, the fact that our kids' breakfastwas free and the room itself.Eggs were powdered not fresh eggs, sausagewas imitation and hash browns were cold. The staff was ridiculously rudewhen we told them that were misinformed over an insistent about ourroom. I will never waste my money and stay at this hotel again!!!! Andas for the rate.....I'd rate this hotel a negative 5 but theydon't have that option and the website calculated that rating.
8.3
Vonetta
Very Good
family with young children
04-20-2017
Pros:
Cons: Noise level
5.8
Jonathan
Okay
family with young children
04-09-2017
Pros: They have a nice pool area with a basketball court. Unfortunately, we were unable to use these as our drive was extended longer than we hoped. There is also a bar but it closes fairly early and we didn't get to see that either.
Cons: To start, the hotel smells awful. The building is outdated and noisy. Definitely not what I expected from my previous stays at Holiday Inn. We also had no luck finding this 24- hour game room. Which was a bummer because my two kids were full of energy when we arrived. The key to the room hardly worked and you have to wiggle it just right to open the door. Once inside, the bed is rock hard. Hardest bed I've ever slept on. And my biggest thing, the breakfast is NOT included. The only reason I picked this hotel in the first place was for breakfast. I made sure to select a room "including breakfast" and I still have to pay. I'm very unhappy with my stay. I will definitely stick to the hotels we are familiar with.
Showing reviews 1 - 5 of 50