Embassy Suites by Hilton Memphis

AAA Inspector Rating
8.7
Very Good
90 Guest Ratings
1022 S Shady Grove Rd
Memphis, TN 38120- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.5
Bath3.2
Public Areas3.5
AAA Inspector Notes
The atrium lobby features lush greenery, a waterfall and a small stream stocked with koi. Spacious one-bedroom suites offer stylish décor. The rooms feature a sofa sleeper or chairs with an ottoman. Enjoy the complimentary manager's reception every evening in the lobby offering light food fare and cocktails. Smoke free premises. 220 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-240 exit 15 (Poplar Ave), 0.5 mi e, then just n. 1022 S Shady Grove Rd 38120.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet (fee).
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 3 mi.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 90 guests
Showing reviews 1 - 5 of 50
9.0
Steven
Wonderful
Family with Teens
01-19-2018
Pros: The hotel staff were pleasant and helpful. The hotel was clean great location.
Cons: The buffet was not as extensive as other Embassy Suites.
1.0
Elizabeth
Very Poor
Family with Young Children
01-19-2018
Pros:
Cons: Breakfast was poor many items were not available - also no plates or spoons Our bathroom smelled like smoke and it was a non smoking room We asked for extra pillows and towels we never received the towels and it took two phone calls and 6 hrs to bring
5.0
Verified Hotel Guest
Fair
Traveling as Couple
01-19-2018
Pros: The restaurant was awesome! Thief breakfast was great too
Cons: Didn't get maid service. Had to talk to the manager who wasn't very friendly
8.8
Mildred
Excellent
family with young children
01-09-2018
Fabulous
Pros:
Cons:
10.0
Allan
Exceptional
family with young children
01-05-2018
I would recommend this hotel,...
Pros: Breakfast was very good, the bed was comfortable as well. The staff was very nice. The pool area was big, plenty of seating with full size towels at the pool.
Cons: As with most hotel rooms, walls are thin. You can hear the water being used in the rooms surrounding you.
Showing reviews 1 - 5 of 50