Embassy Suites by Hilton Memphis

AAA Inspector Rating
8.7
1022 S Shady Grove Rd
Memphis, TN 38120- Map It
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Photos
X
AAA Inspector Notes
The atrium lobby features lush greenery, a waterfall and a small stream stocked with koi. Spacious one-bedroom suites offer stylish décor. The rooms feature a sofa sleeper or chairs with an ottoman. Enjoy the complimentary manager's reception every evening in the lobby offering light food fare and cocktails. Smoke free premises. 220 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-240 exit 15 (Poplar Ave), 0.5 mi e, then n. 1022 S Shady Grove Rd 38120.
AAA Benefit
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet (fee).
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 3 mi.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 49 guests
Showing reviews 1 - 3 of 3
1.0
Elizabeth
Very Poor
Family with Young Children
07-25-2016
Pros:
Cons: Breakfast was poor many items were not available - also no plates or spoons Our bathroom smelled like smoke and it was a non smoking room We asked for extra pillows and towels we never received the towels and it took two phone calls and 6 hrs to bring
10.0
Judie
Exceptional
Group Traveler
12-15-2015
Pros: We always love staying here
Cons: Nothing
8.0
Misty
Very Good
Family with Young Children
08-11-2015
Pros: We love the managers reception and hot cooked to order breakfast. The bartender and all the staff there is always so nice.
Cons: 1. The bartenders "gun" wasn't the same as before so it took him a long time to make his famous special that most people want. They need to put the same gun in that he used to have. 2. Atrium had been replaced w a boring lobby. Lost the hotels charm.
Showing reviews 1 - 3 of 3