Embassy Suites by Hilton Memphis

AAA Inspector Rating
8.7
Very Good
90 Guest Ratings
1022 S Shady Grove Rd
Memphis, TN 38120- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.5
Bath3.2
Public Areas3.5
AAA Inspector Notes
The atrium lobby features lush greenery, a waterfall and a small stream stocked with koi. Spacious one-bedroom suites offer stylish décor. The rooms feature a sofa sleeper or chairs with an ottoman. Enjoy the complimentary manager's reception every evening in the lobby offering light food fare and cocktails. Smoke free premises. 220 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-240 exit 15 (Poplar Ave), 0.5 mi e, then just n. 1022 S Shady Grove Rd 38120.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet (fee).
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 3 mi.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 90 guests
Showing reviews 1 - 5 of 50
1.0
Elizabeth
Very Poor
Family with Young Children
10-13-2017
Pros:
Cons: Breakfast was poor many items were not available - also no plates or spoons Our bathroom smelled like smoke and it was a non smoking room We asked for extra pillows and towels we never received the towels and it took two phone calls and 6 hrs to bring
10.0
Christopher
Exceptional
Family with Young Children
10-13-2017
Pros: Great rooms and breakfast.
Cons: Pool wasn't monitored enough. People swimming with clothes instead of swimware. This caused the pool water to be really dirty.
9.0
David
Wonderful
Family with Young Children
10-13-2017
Pros: Breakfast was great.
Cons:
7.0
Verified Hotel Guest
Good
Family with Young Children
10-13-2017
Pros: The breakfast and layout of the room.
Cons: The hotel needed updating and it was not very clean.
8.3
Anonymous
Very Good
family with young children
10-12-2017
My stay was nice the...
Pros: The food was nice the staff was friendly an very quick with cleaning the tables .
Cons: The bed was not comfortable at all the pillows was very nice .disappointed with the mattress.
Showing reviews 1 - 5 of 50