Homewood Suites by Hilton Southwind-Hacks Cross

AAA Inspector Rating
8.7
Very Good
16 Guest Ratings
3583 Hacks Cross Rd
Memphis, TN 38125- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
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AAA Inspector Notes
This property offers rooms with triple-sheet bedding and spacious sitting areas. The desks provide electrical outlets and USB ports. All rooms are equipped with a cooktop, dishes and cooking utensils. You can also partake in the evening receptions down in the lobby, or hot breakfast in the morning. Smoke free premises. 123 efficiencies. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-240 exit 16, 4 mi e on SR 385, then 1 mi n. 3583 Hacks Cross Rd 38125.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 16 guests
Showing reviews 1 - 5 of 14
5.0
Katie
Fair
young couple
03-27-2017
Pros: Our stay was alright. Not really great enough for us to stay again.
Cons: My boyfriend and I went to a concert and we made it to the hotel at 12 a.m. The man at the front desk checked us in and everything. He gave us the room keys and went to find our hotel room. We stuck the room key in and the door unlocked and what we saw was not what we expected. Our room already had people in it. Thankful, they were very nice people or it could've been a bad situation. We had to walk all the way back to the lobby and get another room. By this point, we were just exhausted and ready to get in the bed. The man gave us another room and not once did he ask to give us any kind of deal or anything for the inconvience. I was expecting us to at least maybe take some off of our stay or maybe offer us a free movie or something. 45 minutes later, we finally got to our room. When we checked out, we made sure the woman knew about the situation that had happened and all she said was "sorry". I don't think the staff handled this well. They also did this to another couple that same night. Also, the breakfast isn't a huge variety and the breakfast staff was very rude. And the workout room wasn't as great as they made it out to be. I didn't feel this was worth $150 a night.
10.0
Janice
Exceptional
review category group of friends
03-21-2017
Pros: I loved the staff!!!!! They were so friendly and welcomed as with smiles the whole time we were there! I would def stay again!
Cons:
10.0
Sarah
Exceptional
family with young children
03-06-2017
Pros: I like that the room had a full kitchen to use. I didn't know it had silverware and dishes also.
Cons:
4.2
John
Disappointing
family with young children
02-27-2017
Pros:
Cons: Pee stains on the pull out mattress cover!
10.0
James
Exceptional
young couple
01-02-2017
Pros: Everything, Breakfast,dinner
Cons: bigger discounts for Seniors
Showing reviews 1 - 5 of 14