Spacious studio and one- and two-bedroom suites with modern décor and kitchenettes are housed in a historic hotel. All rooms feature DVD players; movies are available at the front desk. The lobby features a pool table, or you can take a trip to the rooftop patio for a drink and catch a nice view of the city.
Smoke free premises. 90 units, some two bedrooms, efficiencies and kitchens. 11 stories, interior corridors. Accessibility (Call).
Great location - within walking distance of everything downtown - awesome hot breakfast - staff had lots of little touches that made things special - will stay there again!
Pros: Everything was perfect - really spacious, great deal and the staff was exceptionally professional and went out of their way to be welcoming
Cons:
9.0
Steven
Wonderful
Traveling as Couple
10-13-2017
I would definitely stay here again. It is a few blocks from Beale street bars, but that is fine. It was very clean and it was nice to have the kitchenette available. People had told me horror stories about parking and the rates. They valet parked my car and retrieved it when I needed it and I thought it was very reasonable. This was during the Beale Street Music Festival. The front desk was very friendly and helpful.
Pros: The staff was very friendly and helpful. The room was great. there were a couple of lights burned out, other than that it was great. The breakfast was a good way to start the day.
Cons:
7.0
Thomas
Good
Family with Teens
10-13-2017
Pros: Liked the location--downtown and the roof view.
Cons: Odd configuration of room. We had to move the bar stools to open the sofa bed and then could not get around sofa bed to go to bathroom during night. Other Residence Inns have had more room in living room area.
10.0
Leona Maud
Exceptional
Traveling as Couple
10-13-2017
We loved the art deco motif and the fitness centre was perfect for our needs. The only thing to make it better would be a pool.
Pros: The location was within walking distance to the majority of places we visited/experienced while in Memphis. The staff was always very friendly, helpful and accommodating. The room was always clean and the complimentary breakfast choices were very tasty.
Cons: nope!
9.0
Bobby
Wonderful
Solo Traveler
10-13-2017
Pros: Rooftop was great !!
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: The hotel was clean, quiet and relaxing. We felt like home. Love that the room have a kitchen. We will be going back when it is warmer and will definitely stay at this hotel again.
Cons: The only downfall is the parking situation. Valet parking is $21 a night. That's a big chunk if you are staying more than one night. We were able to park on the street so it work out.
10.0
J
Exceptional
young couple
10-10-2017
Would stay here again!
Pros: The staff was so incredibility nice from the doorman to the front desk to the kitchen ladies to security. The room was clean well updated.
Cons: Small vanity and bathroom.
9.6
Julius
Exceptional
young couple
10-04-2017
Great stay loved the roof...
Pros: The staff is excellent. Breakfast was good and enough. Coffee excellent. Room was more than we expected.
Cons: Wife said the soap shelf in the shower should be away from the shower head on the other side. Her hair got wet
10.0
Latricia
Exceptional
young couple
10-03-2017
Exceptional
Pros:
Cons:
10.0
Mitchell
Exceptional
young couple
09-11-2017
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
young couple
09-11-2017
Anniversary stay
Pros: Th e service was great
Cons: Nothing
9.6
Jeffrey
Exceptional
young couple
08-24-2017
Exceptional
Pros:
Cons:
10.0
Katherine
Exceptional
young couple
07-31-2017
Exceptional
Pros:
Cons:
9.6
Ree
Exceptional
family with young children
07-19-2017
Wonderful Stay
Pros:
Cons:
8.8
Jackw967
Excellent
young couple
07-10-2017
MEMPHIS
Pros: I loved how clean it was, plus the hotel is located right across from some of the best BBQ in the city
Cons: I didn't like the fact that parking overnight would have been 16USD if I hadn't found the parking structure right at the corner for 8USD
10.0
Robin
Exceptional
young couple
06-20-2017
Excellent trip in Memphis
Pros: Everyone was super friendly and helpful
Cons:
10.0
John
Exceptional
young couple
06-13-2017
LOVED the Residence Inn Mariott...
Pros: The staff was absolutely wonderful! They were friendly, polite, efficient, and met every need. 100% rating for the staff! Wished I was the Undercover Boss to reward this staff for their efforts. 'The View' located on the roof top was fun. Great guitar player along with food and drinks. Beautiful sunset while overlooking the Mississippi River. Delicious breakfast served in an immaculately kept dining area. Room was complete with a full kitchen and separate living area with second tv. Loved this hotel!
Cons: Bathroom had just been remodeled but the door needed to be closed to have full use of the sink. Sad when we had to leave!
10.0
Clifford
Exceptional
young couple
06-06-2017
We will definitely visit again!
Pros: The comfortable bed and pillows, our view of the river, the location and the setup of the suite.
Cons: Need an ice machine on the floor and we laughed about how low the toilet was
8.8
Gerard
Excellent
young couple
06-01-2017
Excelent staff
Pros: Staff especially Pam and Olga. They were very helpful,polite, cheerful. We like the spacious suite and the terrace
Cons: Bathtop was not very clean
10.0
Taylor
Exceptional
family with young children
05-15-2017
Exceptional
Pros:
Cons:
4.6
Melissa
Disappointing
young couple
05-05-2017
Unpleasant surprise pet fee of...
Pros:
Cons: Surprise $125 pet fee not disclosed until we got there. Plan accordingly.
9.6
Kenyatta
Exceptional
family with young children
03-13-2017
Exceptional
Pros: Nice clean and comfortable hotel. Staff was professional and very helpful
Cons:
8.8
Joe
Excellent
young couple
02-26-2017
Solid hotel
Pros: Loved the layout of the room. Sleeping quarters were cozy and kitchen/dining/living room was very spacious... breakfast was amazing both mornings, except the turkey sausage tasted like straight prison food.. But there was plenty other things to choose from. Room came equipped w dvd player and movies down stairs to borrow, as well as board games and a pool table. Family Dollar across street and Walgreens around the corner was super convient.. Not to mention how close we were to everything else...
Cons: Parking was a pain, but there is vallet. And like I said, Turkey turkey sausage is awful.
8.8
Jason
Excellent
family with young children
12-19-2016
Great location at an affordable...
Pros: Helpfulness of the staff and vicinity to key attractions - we walked everywhere
Cons: Shower didn't work properly and as a result had limited pressure.
9.6
Richard
Exceptional
young couple
11-28-2016
Good location and a pleasant...
Pros: Friendly and helpful staff. The rooms are very spacious and the bed was very comfortable. The breakfast included with the room was very good.
Cons: There was not anything that I did not like.
10.0
Andy
Exceptional
family with young children
11-10-2016
Great staff, great location. !!!!
Pros: The staff were excellent. Friendly, helpful and professional.
Cons:
10.0
James
Exceptional
young couple
10-19-2016
Exceptional
Pros: Friendly staff, great location, nice rooftop social in the evening
Cons:
9.2
Kaye
Wonderful
young couple
10-10-2016
Brilliant place to stay in...
Pros: Staff were amazing and so friendly, We didn't like the first room they allocated so they happily moved us to another without any issues.
Cons:
7.1
Toni
Good
solo traveller
09-27-2016
Walkable hotel to Beale Street...
Pros: Friendly helpful staff at breakfast.
Cons: Hotel seems older. In their hallways the hotel could use a facelift with new carpeting, lighting, and paint or wallpaper.
Rooms seemed more updated and my room was comfortable and clean.
9.6
Saidhbh
Exceptional
young couple
09-27-2016
Great stay in Memphis
Pros: Warm and friendly staff
Cons: A little pricey but worth it for the comfort and space
7.1
April
Good
young couple
09-01-2016
Good
Pros:
Cons: There was a piece of chicken left in the refrigerator from a previous guest.
9.6
James
Exceptional
young couple
08-07-2016
Exceptional
Pros: Close to attractions, very polite and hospitable staff, the bed was like a cloud! Very comfortable! I do wish I had known about the roof lounge area the night before, we checked it out right before checking out, great views up there along with nice seating, ceiling fans, BBQ grills, etc. Nice place to stay.
Cons:
8.8
Lashindra
Excellent
young couple
08-02-2016
Fabulous
Pros:
Cons:
9.6
Anonymous
Exceptional
mature couple
07-06-2016
Memphis
Pros: We enjoyed the free evening meal the evening we arrived - lasagne and salad and drinks. Unexpected and most welcome. We enjoyed going on to the roof top in the evening and seeing the sunset over the Mississippi.
Cons: The valet parking was expensive - 25 dollars a night and although we knew we would have to pay this amount still found it expensive. You could park yourself for less than this.
9.2
Frank
Wonderful
mature couple
07-02-2016
Superb
Pros:
Cons:
10.0
Antonette
Exceptional
young couple
06-29-2016
Have fun.... Stay here
Pros: Great location
Cons: I love everything
10.0
Randy
Exceptional
mature couple
06-18-2016
It was a great visit..
Pros: We love sitting on the rooftop. This time we sat and talked with a woman named trish. It was such a pleasant visit. We discovered at the end of our visit with her on the rooftop she was the general manager. Quite frankly I've never met a manager as friendly as Trish. We've always chosen the Residence Inn when we stay downtown and meeting Trish ensures that we will continue to choose this as our accommodations. And the bartender on the rooftop was fantastic. I'm sorry but I think her name was Alice??? Bottom line is we enjoyed our stay immensely.
Cons: I have nothing you could have done better. It was a great visit.
6.7
Robert
Pleasant
mature couple
06-14-2016
Pleasant
Pros:
Cons:
8.3
Arthur
Very Good
mature couple
06-01-2016
Very good
Pros:
Cons:
10.0
Phillip
Exceptional
mature couple
05-21-2016
Exceptional
Pros:
Cons:
10.0
Janet
Exceptional
solo traveller
04-26-2016
Exceptional
Pros:
Cons:
9.2
Wesley
Wonderful
mature couple
04-18-2016
Good times in Memphis
Pros: Hotel was close to everywhere we needed to go. Paid for valet parking at 11 am and didn't drive again until we left the next morning.
The staff was great, super friendly and incredibly helpful.
Cons: Breakfast was free but it wasn't very good. Enjoyed that first cup of coffee, however.
10.0
Juli
Exceptional
young couple
04-13-2016
TERRIFIC
Pros: Everything was perfect and I would stop in again
Cons: I think it was all grand. I think it would be awesome to order food to come right to the room. We had a hard time find any resteraunts or cafes. Then again we re not used to the city ;)
10.0
Bobby
Exceptional
family with older children
04-10-2016
Ready to stay again
Pros: I loved it it was comfortable,clean,the staff was awesome it was more than I expected
Cons: The valet parking was a little inconvenient because it was raining but no complaints
10.0
Galelyn
Exceptional
mature couple
04-07-2016
Exceptional
Pros: Really appreciated the lady at the receptionist desk named Ima Brown. She was extremely friendly and helpful and she answered all questions with a smile.
Cons: Everything was ok.
9.6
Anonymous
Exceptional
mature couple
03-21-2016
Exceptional
Pros:
Cons:
10.0
Denise
Exceptional
review category group of friends
01-26-2016
Satisfied
Pros: Everything. Customer service was amazing and truly made our experience GREAT!
Cons: N/A
9.6
Jonathan
Exceptional
mature couple
12-18-2015
A wonderful evening.
Pros: The roof balcony. There was someone playing a sax down on the street below and the music floated up to us. View of the river and music. Wonderful!
Cons:
10.0
Lorrie
Exceptional
mature couple
10-23-2015
First time visitor to Memphis.
Pros: delicious breakfast included in room charge, large area for dining. Beautiful old building. Rooftop area is a must see. Just a few walkable blocks to Beale Street, yet quiet part of downtown.
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