Spacious studio and one- and two-bedroom suites with modern décor and kitchenettes are housed in a historic hotel. All rooms feature DVD players; movies are available at the front desk. The lobby features a pool table, or you can take a trip to the rooftop patio for a drink and catch a nice view of the city.
Smoke free premises. 90 units, some two bedrooms, efficiencies and kitchens. 11 stories, interior corridors. Accessibility (Call).
Residence Inn was in a great location for our needs. The hotel staff was very friendly and welcoming, so that was nice, and their valet service was quick. The room we stayed in was clean, but they are a little older (although the decor perks it up some). I do believe they had a "Remodeling Happening Soon" type sign, so I'm sure that will help overall.
Pros: That staff was extremely friendly and the location was great.
Cons: Room was older and had that "Lived In" feel.
7.0
Anonymous
Good
07-21-2017
Pros: Liked the location--downtown and the roof view.
Cons: Odd configuration of room. We had to move the bar stools to open the sofa bed and then could not get around sofa bed to go to bathroom during night. Other Residence Inns have had more room in living room area.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The hotel was clean, quiet and relaxing. We felt like home. Love that the room have a kitchen. We will be going back when it is warmer and will definitely stay at this hotel again.
Cons: The only downfall is the parking situation. Valet parking is $21 a night. That's a big chunk if you are staying more than one night. We were able to park on the street so it work out.
8.8
Anonymous
Excellent
07-10-2017
MEMPHIS
Pros: I loved how clean it was, plus the hotel is located right across from some of the best BBQ in the city
Cons: I didn't like the fact that parking overnight would have been 16USD if I hadn't found the parking structure right at the corner for 8USD
10.0
Anonymous
Exceptional
06-20-2017
Excellent trip in Memphis
Pros: Everyone was super friendly and helpful
Cons:
10.0
Anonymous
Exceptional
06-13-2017
LOVED the Residence Inn Mariott...
Pros: The staff was absolutely wonderful! They were friendly, polite, efficient, and met every need. 100% rating for the staff! Wished I was the Undercover Boss to reward this staff for their efforts. 'The View' located on the roof top was fun. Great guitar player along with food and drinks. Beautiful sunset while overlooking the Mississippi River. Delicious breakfast served in an immaculately kept dining area. Room was complete with a full kitchen and separate living area with second tv. Loved this hotel!
Cons: Bathroom had just been remodeled but the door needed to be closed to have full use of the sink. Sad when we had to leave!
10.0
Anonymous
Exceptional
06-06-2017
We will definitely visit again!
Pros: The comfortable bed and pillows, our view of the river, the location and the setup of the suite.
Cons: Need an ice machine on the floor and we laughed about how low the toilet was
8.8
Anonymous
Excellent
06-01-2017
Excelent staff
Pros: Staff especially Pam and Olga. They were very helpful,polite, cheerful. We like the spacious suite and the terrace
Cons: Bathtop was not very clean
4.6
Anonymous
Disappointing
05-05-2017
Unpleasant surprise pet fee of...
Pros:
Cons: Surprise $125 pet fee not disclosed until we got there. Plan accordingly.
9.6
Anonymous
Exceptional
03-13-2017
Exceptional
Pros: Nice clean and comfortable hotel. Staff was professional and very helpful
Cons:
8.8
Anonymous
Excellent
02-26-2017
Solid hotel
Pros: Loved the layout of the room. Sleeping quarters were cozy and kitchen/dining/living room was very spacious... breakfast was amazing both mornings, except the turkey sausage tasted like straight prison food.. But there was plenty other things to choose from. Room came equipped w dvd player and movies down stairs to borrow, as well as board games and a pool table. Family Dollar across street and Walgreens around the corner was super convient.. Not to mention how close we were to everything else...
Cons: Parking was a pain, but there is vallet. And like I said, Turkey turkey sausage is awful.
8.8
Anonymous
Excellent
12-19-2016
Great location at an affordable...
Pros: Helpfulness of the staff and vicinity to key attractions - we walked everywhere
Cons: Shower didn't work properly and as a result had limited pressure.
9.6
Anonymous
Exceptional
11-28-2016
Good location and a pleasant...
Pros: Friendly and helpful staff. The rooms are very spacious and the bed was very comfortable. The breakfast included with the room was very good.
Cons: There was not anything that I did not like.
10.0
Anonymous
Exceptional
11-10-2016
Great staff, great location. !!!!
Pros: The staff were excellent. Friendly, helpful and professional.
Cons:
10.0
Anonymous
Exceptional
10-19-2016
Exceptional
Pros: Friendly staff, great location, nice rooftop social in the evening
Cons:
9.2
Anonymous
Wonderful
10-10-2016
Brilliant place to stay in...
Pros: Staff were amazing and so friendly, We didn't like the first room they allocated so they happily moved us to another without any issues.
Cons:
7.1
Anonymous
Good
09-27-2016
Walkable hotel to Beale Street...
Pros: Friendly helpful staff at breakfast.
Cons: Hotel seems older. In their hallways the hotel could use a facelift with new carpeting, lighting, and paint or wallpaper.
Rooms seemed more updated and my room was comfortable and clean.
9.6
Anonymous
Exceptional
09-27-2016
Great stay in Memphis
Pros: Warm and friendly staff
Cons: A little pricey but worth it for the comfort and space
7.1
Anonymous
Good
09-01-2016
Good
Pros:
Cons: There was a piece of chicken left in the refrigerator from a previous guest.
9.6
Anonymous
Exceptional
08-07-2016
Exceptional
Pros: Close to attractions, very polite and hospitable staff, the bed was like a cloud! Very comfortable! I do wish I had known about the roof lounge area the night before, we checked it out right before checking out, great views up there along with nice seating, ceiling fans, BBQ grills, etc. Nice place to stay.
Cons:
10.0
Anonymous
Exceptional
06-29-2016
Have fun.... Stay here
Pros: Great location
Cons: I love everything
10.0
Anonymous
Exceptional
06-18-2016
It was a great visit..
Pros: We love sitting on the rooftop. This time we sat and talked with a woman named trish. It was such a pleasant visit. We discovered at the end of our visit with her on the rooftop she was the general manager. Quite frankly I've never met a manager as friendly as Trish. We've always chosen the Residence Inn when we stay downtown and meeting Trish ensures that we will continue to choose this as our accommodations. And the bartender on the rooftop was fantastic. I'm sorry but I think her name was Alice??? Bottom line is we enjoyed our stay immensely.
Cons: I have nothing you could have done better. It was a great visit.
9.2
Anonymous
Wonderful
04-18-2016
Good times in Memphis
Pros: Hotel was close to everywhere we needed to go. Paid for valet parking at 11 am and didn't drive again until we left the next morning.
The staff was great, super friendly and incredibly helpful.
Cons: Breakfast was free but it wasn't very good. Enjoyed that first cup of coffee, however.
10.0
Anonymous
Exceptional
04-13-2016
TERRIFIC
Pros: Everything was perfect and I would stop in again
Cons: I think it was all grand. I think it would be awesome to order food to come right to the room. We had a hard time find any resteraunts or cafes. Then again we re not used to the city ;)
10.0
Anonymous
Exceptional
04-10-2016
Ready to stay again
Pros: I loved it it was comfortable,clean,the staff was awesome it was more than I expected
Cons: The valet parking was a little inconvenient because it was raining but no complaints
10.0
Anonymous
Exceptional
04-07-2016
Exceptional
Pros: Really appreciated the lady at the receptionist desk named Ima Brown. She was extremely friendly and helpful and she answered all questions with a smile.
Cons: Everything was ok.
10.0
Anonymous
Exceptional
01-26-2016
Satisfied
Pros: Everything. Customer service was amazing and truly made our experience GREAT!
Cons: N/A
9.6
Anonymous
Exceptional
12-18-2015
A wonderful evening.
Pros: The roof balcony. There was someone playing a sax down on the street below and the music floated up to us. View of the river and music. Wonderful!
Cons:
10.0
Anonymous
Exceptional
10-23-2015
First time visitor to Memphis.
Pros: delicious breakfast included in room charge, large area for dining. Beautiful old building. Rooftop area is a must see. Just a few walkable blocks to Beale Street, yet quiet part of downtown.
Cons:
10.0
Anonymous
Exceptional
10-01-2015
Very enjoyable.
Pros: Good location. Hotel room had cooking facilities, if required. Complimentary snacks and drinks available for guests later afternoon.
Cons: None.
5.8
Anonymous
Okay
09-19-2015
Okay
Pros: It's nice
Cons: They put us out our room
9.6
Anonymous
Exceptional
07-30-2015
Exceptional
Pros: Location.
Cons: Avoid room 303 - it's on top of the air conditioning units and rather noisy.
10.0
Anonymous
Exceptional
05-15-2017
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
08-02-2016
Fabulous
Pros:
Cons:
9.2
Anonymous
Wonderful
07-02-2016
Superb
Pros:
Cons:
6.7
Anonymous
Pleasant
06-14-2016
Pleasant
Pros:
Cons:
8.3
Anonymous
Very Good
06-01-2016
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
05-21-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
04-26-2016
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
07-06-2016
Memphis
Pros: We enjoyed the free evening meal the evening we arrived - lasagne and salad and drinks. Unexpected and most welcome. We enjoyed going on to the roof top in the evening and seeing the sunset over the Mississippi.
Cons: The valet parking was expensive - 25 dollars a night and although we knew we would have to pay this amount still found it expensive. You could park yourself for less than this.
8.3
Anonymous
Very Good
08-02-2015
Was clean safe and friendly...
Pros: The valets were so sweet and patient with us. Gerald even remembered my sons name and joked around with him. The rooms were clean and tidy.
Cons: Breakfast was icky. Eggs were rubbery and there wasn't any bacon. The waffles were good but u have to make them yourself and my son wasn't patient. Only had fat free milk no chocolate. Didn't like our room was next to elevator and was so small for the price.
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