Spacious studio and one- and two-bedroom suites with modern décor and kitchenettes are housed in a historic hotel. All rooms feature DVD players; movies are available at the front desk. The lobby features a pool table, or you can take a trip to the rooftop patio for a drink and catch a nice view of the city.
Smoke free premises. 90 units, some two bedrooms, efficiencies and kitchens. 11 stories, interior corridors. Accessibility (Call).
Cons: There was a piece of chicken left in the refrigerator from a previous guest.
9.6
James
Exceptional
young couple
08-07-2016
Pros: Close to attractions, very polite and hospitable staff, the bed was like a cloud! Very comfortable! I do wish I had known about the roof lounge area the night before, we checked it out right before checking out, great views up there along with nice seating, ceiling fans, BBQ grills, etc. Nice place to stay.
Cons:
9.6
Anonymous
Exceptional
mature couple
07-06-2016
Pros: We enjoyed the free evening meal the evening we arrived - lasagne and salad and drinks. Unexpected and most welcome. We enjoyed going on to the roof top in the evening and seeing the sunset over the Mississippi.
Cons: The valet parking was expensive - 25 dollars a night and although we knew we would have to pay this amount still found it expensive. You could park yourself for less than this.
10.0
Antonette
Exceptional
young couple
06-29-2016
Pros: Great location
Cons: I love everything
10.0
Randy
Exceptional
mature couple
06-18-2016
Pros: We love sitting on the rooftop. This time we sat and talked with a woman named trish. It was such a pleasant visit. We discovered at the end of our visit with her on the rooftop she was the general manager. Quite frankly I've never met a manager as friendly as Trish. We've always chosen the Residence Inn when we stay downtown and meeting Trish ensures that we will continue to choose this as our accommodations. And the bartender on the rooftop was fantastic. I'm sorry but I think her name was Alice??? Bottom line is we enjoyed our stay immensely.
Cons: I have nothing you could have done better. It was a great visit.
9.2
Wesley
Wonderful
mature couple
04-18-2016
Pros: Hotel was close to everywhere we needed to go. Paid for valet parking at 11 am and didn't drive again until we left the next morning.
The staff was great, super friendly and incredibly helpful.
Cons: Breakfast was free but it wasn't very good. Enjoyed that first cup of coffee, however.
10.0
Juli
Exceptional
young couple
04-13-2016
Pros: Everything was perfect and I would stop in again
Cons: I think it was all grand. I think it would be awesome to order food to come right to the room. We had a hard time find any resteraunts or cafes. Then again we re not used to the city ;)
10.0
Bobby
Exceptional
family with older children
04-10-2016
Pros: I loved it it was comfortable,clean,the staff was awesome it was more than I expected
Cons: The valet parking was a little inconvenient because it was raining but no complaints
10.0
Galelyn
Exceptional
mature couple
04-07-2016
Pros: Really appreciated the lady at the receptionist desk named Ima Brown. She was extremely friendly and helpful and she answered all questions with a smile.
Cons: Everything was ok.
10.0
Denise
Exceptional
review category group of friends
01-26-2016
Pros: Everything. Customer service was amazing and truly made our experience GREAT!
Cons: N/A
9.6
Jonathan
Exceptional
mature couple
12-18-2015
Pros: The roof balcony. There was someone playing a sax down on the street below and the music floated up to us. View of the river and music. Wonderful!
Cons:
10.0
Lorrie
Exceptional
mature couple
10-23-2015
Pros: delicious breakfast included in room charge, large area for dining. Beautiful old building. Rooftop area is a must see. Just a few walkable blocks to Beale Street, yet quiet part of downtown.
Cons:
10.0
Leona Maud
Exceptional
Traveling as Couple
10-12-2015
We loved the art deco motif and the fitness centre was perfect for our needs. The only thing to make it better would be a pool.
Pros: The location was within walking distance to the majority of places we visited/experienced while in Memphis. The staff was always very friendly, helpful and accommodating. The room was always clean and the complimentary breakfast choices were very tasty.
Cons: nope!
10.0
Srbh
Exceptional
mature couple
10-01-2015
Pros: Good location. Hotel room had cooking facilities, if required. Complimentary snacks and drinks available for guests later afternoon.
Cons: None.
5.8
Alfred
Okay
solo traveller
09-19-2015
Pros: It's nice
Cons: They put us out our room
8.3
Anonymous
Very Good
family with young children
08-02-2015
Pros: The valets were so sweet and patient with us. Gerald even remembered my sons name and joked around with him. The rooms were clean and tidy.
Cons: Breakfast was icky. Eggs were rubbery and there wasn't any bacon. The waffles were good but u have to make them yourself and my son wasn't patient. Only had fat free milk no chocolate. Didn't like our room was next to elevator and was so small for the price.
9.6
Julie
Exceptional
mature couple
07-30-2015
Pros: Location.
Cons: Avoid room 303 - it's on top of the air conditioning units and rather noisy.
5.8
Erica
Okay
mature couple
07-02-2015
Pros: Convenient location
Cons: Price of the room, over-priced for the condition of hotel...
7.9
Denis
Good
mature couple
05-22-2015
Pros: Friendly staff
Cons: The decor was very drab and could do with redecorating
9.2
Sus
Wonderful
mature couple
05-12-2015
Pros: All the staff were super friendly and accomodating. The room was perfect for our needs, clean and comfortable. The location was excellent for walking to the river, Beale Street, museums, parks, etc.
Cons: We were there for Memphis in May - so the prices were extremely inflated.
7.1
Angela
Good
young couple
04-08-2015
Pros: Kitchen in room, rooftop patio, free drinks and snacks in the evening,, location
Cons: No pool, slightly cramped room, on the expensive side
7.9
Barbara
Good
mature couple
03-12-2015
Pros: Very conveniently positioned for Beale Street, Main Street and downtown Nashville in general.
Lovely building with some really nice art deco touches.
We had cooking facilities in the room which were handy for making very nice coffee and popcorn. Not sure we really needed them otherwise though the fridge was handy for chilling wine.
The breakfast was very good – waffles, potato cakes, granola and a good variety of lots of things. All in all a very pleasant and comfortable stay.
Cons: Freezing rain that unfortunately coincided with our visit - but you can't blame the hotel for that.
Also we were asked for ID in a local bar even though we are both around 60 years old. Flattering or weird. Sadly we didn't have it so no drink!
9.6
Riley
Exceptional
mature couple
02-05-2015
Pros: Excellent location to visit Memphis!
Cons: We were in the smallest room on the floor. Still comfortable but small compared to the remainder of the floor.
9.6
Kevin
Exceptional
mature couple
11-18-2014
Pros: The front desk manager, Carl Washington (I think this is his name), was extremely helpful in dealing with a weather related issue we had. He is a true professional and a gentleman and helped make the stay truly exceptional
Cons: Nothing worth mentioning
8.3
Sandra
Very Good
mature couple
10-21-2014
Pros: Welcoming, relaxed atmosphere
Cons: No white bread!
10.0
Colin
Exceptional
mature couple
10-04-2014
Pros: All staff particularly Olga , Mr Washington and Jerrald.Room facilities. Location. Availability of Coffee, good breakfast.
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