Sheraton Memphis Downtown Hotel

AAA Inspector Rating
8.7
Very Good
846 Guest Ratings
250 N Main St
Memphis, TN 38103- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.4
Public Areas3.2
AAA Inspector Notes
Adjacent to the convention center, the hotel offers some rooms with views of downtown; other units overlook the Mississippi River. Smoke free premises. 600 units. 14-19 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 1A westbound; exit 1 eastbound, just s. Across from Memphis Cook Convention Center. 250 N Main St 38103.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, wireless Internet, safes. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
complimentary and valet laundry, boarding pass kiosk, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 846 guests
Showing reviews 1 - 5 of 50
8.0
Verified AAA Guest
Very Good
09-23-2016
This was a very clean, well cared for hotel.
Pros: Cleanliness
Cons: Street lamps outside the hotel were not lit at nightfall.We felt uncomfortable being outside the hotel at dusk/early evening because of the lack of light upon entering the hotel.
2.6
Verified AAA Guest
Poor
04-13-2017
Mediocre. Service extremely slow many of staff members had a very bad attitude. Room was not available till after 630pm. We arrived at hotel at 1:30pm. Room needed to be updated - lack of towels in bathroom. Would not recommend.
Pros: Proximity to downtown Memphis.
Cons: The overall hotel. This hotel was recommended to me by AAA. They should check these hotels out yearly.
2.5
Anonymous
Poor
03-20-2017
Very disappointed
Pros: The food was good and the beds wasn't clean nor comfortable
Cons: Service
9.2
Anonymous
Wonderful
03-20-2017
Memphis stay
Pros: Clean, comfy, quiet
Cons: Two hours to check in....????
10.0
Anonymous
Exceptional
03-19-2017
My stay at Sheraton
Pros: I liked the hotel view from my room. I enjoyed the fitness facility and pool. Our keys seemed to have had issues entering our room.
Cons: Our keys did not work
Showing reviews 1 - 5 of 50