Sheraton Memphis Downtown Hotel

AAA Inspector Rating
8.7
Very Good
846 Guest Ratings
250 N Main St
Memphis, TN 38103- Map It
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.3
Bath3.4
Public Areas3.3
AAA Inspector Notes
Adjacent to the convention center, the hotel offers some rooms with views of downtown; other units overlook the Mississippi River. Smoke free premises. 600 units. 14-19 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 1A westbound; exit 1 eastbound, just s. Across from Memphis Cook Convention Center. 250 N Main St 38103.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, wireless Internet, safes. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
complimentary and valet laundry, boarding pass kiosk, room service.
Terms
cancellation fee imposed, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 846 guests
Showing reviews 1 - 5 of 50
2.6
Verified AAA Guest
Poor
Couple
04-13-2017
Mediocre. Service extremely slow many of staff members had a very bad attitude. Room was not available till after 630pm. We arrived at hotel at 1:30pm. Room needed to be updated - lack of towels in bathroom. Would not recommend.
Pros: Proximity to downtown Memphis.
Cons: The overall hotel. This hotel was recommended to me by AAA. They should check these hotels out yearly.
8.0
Verified AAA Guest
Very Good
Business
09-23-2016
This was a very clean, well cared for hotel.
Pros: Cleanliness
Cons: Street lamps outside the hotel were not lit at nightfall.We felt uncomfortable being outside the hotel at dusk/early evening because of the lack of light upon entering the hotel.
10.0
Pauline
Exceptional
young couple
05-25-2017
Pros: It's was very nice I would definitely stay again
Cons: Dim lights in room
4.6
Gail
Disappointing
young couple
05-24-2017
Pros: The beds were comfortable
Cons: The staff at reception were not helpful and on the first night placed us in the wrong room trying to tell us it was the same as the one we paid for when it blatantly wasn't. We did get moved the following day. On two of the days we arrived back after days out to find our room had not been cleaned. The cleaning staff seemed to be overworked and this was reflected in the standards. Overall wouldn't recommend a stay there and have paid a lot less for a much better experience elsewhere.
10.0
Yolainie
Exceptional
young couple
05-23-2017
Pros: All
Cons: There wasn't anything I didn't like
Showing reviews 1 - 5 of 50