Rooms on the Main Street side of the building, with streetcars rumbling by, are not for light sleepers. Some rooms are located in the historic Kress building. The rooms are spacious with modern decor.
Smoke free premises. 147 units. 7 stories, interior corridors. Accessibility (Call).
Pros: Great location and walkable to Beal Street, the theatre and nice resturants. The best tho were the nice helpful staff.
Free breakfast was Fab too.
Cons:
5.8
Colin
Okay
young couple
09-22-2016
Pros: Central to Beale street.
Comfy bed.
Helpful staff.
Cons: Elevators took too long.
Bathroom smelt of cigarettes, even though it was no smoking.
Decor rather tired.
Expensive for what we got.
10.0
Bernie
Exceptional
young couple
09-18-2016
Pros: Really big rooms, good selection for breakfast & really friendly staff.
Cons:
10.0
Gloria
Exceptional
young couple
09-16-2016
Pros: I love that we were in walking distance of alot of restaurants.
Cons:
9.2
Tressie
Wonderful
review category group of friends
09-07-2016
Pros:
Cons: Room 560 sofa pull out bed was disgusting. looks like someone had a chocolate accident and no one cleaned it. Horrible . Was charged the wrong rate of the room from where I booked on booking.com.
8.3
David
Very Good
family with young children
09-04-2016
Pros: Great Location and excellent breakfast
Cons:
9.6
Carolyn
Exceptional
review category group of friends
08-30-2016
Pros: Breakfast was great bed was comfy and it was walking distance from beale st.
Cons: Taking two elevators but it wasn't that bad
9.6
Darren
Exceptional
review category group of friends
08-30-2016
Pros:
Cons: Sofa bed was terrible
9.6
William
Exceptional
solo traveller
08-20-2016
Pros: Spacious,clean and comfortable! What more can say.
Cons:
10.0
Brenda
Exceptional
family with older children
08-16-2016
Pros: Came to Elvis concert. Liked location close to where we went. Loved being able to ride trolly to concert. It was close to Beale street. Liked that they parked our
Car and we didn't have to look for park. Loved their breakfast!!!!
Cons: We four liked everything!!!
9.6
Katherine
Exceptional
family with older children
08-15-2016
Pros: Great location in downtown Memphis, staff friendly and helpful. Nice outdoor pool.
Cons: Air con wasn't as efficient as it could have been and it was very noisy.
9.6
Amanda
Exceptional
mature couple
08-13-2016
Pros: Great location, most of staff outstanding with the exception of one
Cons: Attitude of one of bar tenders
10.0
Jill
Exceptional
family with young children
08-11-2016
Pros: Great location. Awesome friendly staff! Great breakfast.
Cons: Nothing.
10.0
Marvalisha
Exceptional
family with young children
08-11-2016
Pros: Breakfast
Cons: Nothing
8.3
Denisetrice
Very Good
mature couple
08-10-2016
Pros: The bed was so comfortable I want to take it with me.
Cons: I didnt like pay extra for parking.
9.6
Amy
Exceptional
review category group of friends
08-10-2016
Pros: Excellent room, great breakfast clean room and convenient to trolley lines and Beale Street!!!
Cons: Everything was great except we we left with no clean towels and no toilet paper. Otherwise everything was excellent...
9.2
David
Wonderful
family with older children
08-07-2016
Pros: Breakfast was very good, staff were very nice, location was great
Cons: Firmness of bed. Didn't like taking 2 elevators.
8.3
Natalie
Very Good
solo traveller
08-06-2016
Pros: I like the breakfast and location. The first night my AC wasn't working so they moved me to a new room just down the hall with no issues. Also called to check on me once I switched.
Cons: The valet drivers seem to never be there when you need them. This was my second time staying there for 3 nights (6 nights in total) and I can honestly say 5 out of the 6 mornings, the valet drivers were no where to be found. On Monday it took 30 minutes to get my car because they didn't have my ticket number which I called the front desk to relay the message since they have no direct valet phone line.
5.8
Sarah
Okay
family with older children
08-03-2016
Pros: Good location. Plenty of space.
Cons: Tired decor and very dusty. Room had stale smell.
9.2
Nakita
Wonderful
review category group of friends
07-31-2016
Pros: Front staff was nice!! Room was wonderful!
Cons: valet could be faster...bill was wrong but the staff fixed it.
9.6
Paul
Exceptional
family with older children
07-31-2016
Pros: Beautiful room, great location.
Cons: Pool water was a little dirty
7.5
Qjax
Good
family with young children
07-22-2016
Pros: Hot tub was nice and beds really comfortable
Cons: Game room or restaurant on location
10.0
Diane
Exceptional
review category group of friends
07-19-2016
Pros: Great location! Walked to everything! Clean modern rooms!
Cons:
8.3
Caroline
Very Good
young couple
07-16-2016
Pros: Good breakfast, nice staff
Cons: Bed a bit uncomfortable
5.4
Gus
Fair
review category group of friends
07-14-2016
Pros: Breakfast subpar. Overpriced overall
Cons:
9.6
Jenni
Exceptional
family with older children
07-13-2016
Pros:
Cons: Valet parking was a little slow and unorganized
10.0
Becky
Exceptional
family with older children
07-12-2016
Pros: Staff very friendly and helpful'
Cons:
7.5
William
Good
mature couple
07-07-2016
Pros: The view from our room was very bad open the curtains and see roof top and a/c unit and the said of another building very bad.
Cons: ididn't like the room and view had to change elevator twice to get to the room
8.8
Tran
Excellent
family with older children
07-07-2016
Pros: The downtown setting and friendly people.
Cons:
9.6
Angela
Exceptional
review category group of friends
07-07-2016
Pros: Location close to Beale Street and Mudd Island
Cons: The suite slept 5 comfortably but the air circulation to the living area wasn't as sufficient as expected
9.6
Danny
Exceptional
family with young children
07-06-2016
Pros: The valet workers are excellent and super friendly!
Cons:
9.2
Jeremy
Wonderful
review category group of friends
07-06-2016
Pros: Room was large and beds very comfortable. Decent buffet breakfast and very helpful and friendly staff. Couldn't fault the hotel apart from a limited bar service.
Cons: Hotel bar shuts at 10pm but very minor issue.
7.1
J
Good
mature couple
07-01-2016
Pros: The valet service was fast and people helpful
Cons: The sofa wasn't very comfortable.
7.9
John
Good
family with older children
06-30-2016
Pros: breakfast was good.
Cons: Non smoking room had the evident odor of past smoke. Had a hard time with the stale smoke odor. Carpets should be torn up and room repainted to rid it of the smell.
8.3
Christopher
Very Good
mature couple
06-17-2016
Pros: There was a much better than average breakfast with fresh fruits and hot options. There location was very quiet although still only 15 mins walk from the action on Beale St
Cons: The sales taxes in Memphis bump up the quoted price considerably
6.7
It
Pleasant
review category group of friends
06-16-2016
Pros: Breakfast
Cons:
8.8
Jill
Excellent
review category group of friends
06-15-2016
Pros: Room size was surprisingly large.
Cons:
8.3
Stacye
Very Good
family with older children
06-14-2016
Pros: Great options
Lots of fruit
Nice staff
Cons:
9.0
Latonya
Wonderful
review category group of friends
06-14-2016
Pros: The location and the hotel in general plus the staff was great
Cons: the air in my room didn't work and the room was kind of small!!!
9.6
John
Exceptional
mature couple
06-06-2016
Pros: Bright, clean rooms. Relaxed and casual hotel with friendly staff.
Easy parking. Good restaurants nearby.
Cons: Had problems locating hotel. A sign from the highway would have been useful.
8.3
Natalie
Very Good
solo traveller
06-06-2016
Pros: The beds were comfy and the breakfast was pretty elaborate. A plus for sure.
Cons: Half the building is renovated and the other half isn't. The room I had was on a corner and was really dark and of course in the older building. Ask to be on the renovated side if possible.
6.7
Matt
Pleasant
family with young children
06-01-2016
Pros: good location downtown. loved it being so close to everything
Cons: bed was not as comfortable as I would have liked it to be. We had to pay to park which was fine but they didnt say that and the parking deck was three blocks away from the hotel. you could valet park but then you had to tip the people everytime you needed your car.
10.0
Keith
Exceptional
mature couple
05-31-2016
Pros: Breakfast was great.
Cons:
9.6
Lavonda
Exceptional
review category group of friends
05-24-2016
Pros: Everything from the staff to the breakfast
Cons: The fact we had to get on two different elevator to get to our room
9.6
Edina
Exceptional
young couple
05-20-2016
Pros: We liked everything in this hotel. Staff were very nice, breakfast was ok (you know American breakfast, we didn't have high expectation so we were not disappointed - no offence), they had plenty of choices and nice, fresh fruits. Location is absolutely great, and suites were very clean, tidy and we loved the style.
We would recommend this hotel.
Cons: The breakfast room was tight for all of the guests so maybe they should allocate the breakfast time in a bigger room. Otherwise everything was great.
10.0
Bill
Exceptional
mature couple
05-16-2016
Pros: Great location,excellent room, good facilities, helpful staff
Cons: nothing
8.8
Catherine
Excellent
solo traveller
05-15-2016
Pros: Clean room and the room I had was very spacious suite. Close to Beale Street.
Cons: For the money i paid - I wish they had a Gluten Free Bread Option at the Buffet Breakfast.
7.9
Temeka
Good
review category group of friends
05-13-2016
Pros: The location was excellent. Staff was very nice. The breakfast was great! Rooms were a nice size.
Cons: The only problem we had was when we checked into our room. It was a mildew smell and I didn't like the room being next to the elevator. The front desk said that they didn't have another room that we could switch to. I really doubted that. But since I only came for business. I didn't make it big deal out of it. But my next stay, anywhere I will never allow his to happen. You would atleast want the best for travel agents that are staying in your hotel. But housekeeping did come up and spray and that was much better. Hotel also could update sleeper sofas ours was old and dirty. Overall still a nice hotel though!
9.2
Victorya
Wonderful
family with young children
05-12-2016
Pros: Loved the staff. Everyone was incredibly helpful and knowledgeable of the area. I loved how close we are to trolly transportation as well As waking distance to many places.
Cons: I think the price was a little high, and the margarita I ordered from the Lounge bar was awful.
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