The Westin Memphis Beale Street

AAA Inspector Rating
8.7
Excellent
347 Guest Ratings
170 Lt. George W. Lee Ave
Memphis, TN 38103- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room4.3
Bath4.0
Public Areas3.9
ARATED
AAA Inspector Notes
Inspector Pick (Location): This is my go to place to stay when I want to catch a Memphis Grizzlies home game!
Adjacent to the FedEx Forum and famous Beale Street entertainment district, this upscale hotel offers stylish rooms in minimalist tones of beige and gray. The bathrooms feature walk-in showers. Smoke free premises. 203 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct S 3rd St. 170 Lt. George W. Lee Ave 38103.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 347 guests
Showing reviews 1 - 5 of 50
5.0
David
Fair
solo traveller
05-08-2017
Pros: Very comfortable bed. Good restaurant.
Cons: Bathroom shower enclosure leaked. Cold water faucet leaked. Toilet lever would stick in the fully open position, so tank would not refill. On our first night, after a call to housekeeping at 2 pm to get a second bathrobe, and a visit to the front desk about an hour later, there was still no second bathrobe in the room when we got back from dinner at 10:30 pm, but we were able to get one from a housekeeper who happened to be on the floor at that time. And, finally, last night, we returned to our room having been out all day to discover that our room had not been cleaned. A call and a trip to the front desk resulted in a call from the service director and our room being cleaned around 10:30 pm.
6.7
Synove
Pleasant
family with young children
05-05-2017
Pros: We enjoyed the location, the friendly staff, the rooms
Cons: The lack of free Wifi. Even in the lobby we could not use our tablet as we use to. THIS IS THE FIRST HOTEL WE HAVE EVER BEEN TO, WITHOUT FREE WIFI. Since we could not even use the internet in the lobby, we really had a problem. We asked for help, and they sure tried to help us! We could not be in touch with our family in Norway, using Whatsapp. We did not want to pay a hole lot for 3 mg a day! This really was BAD!
8.8
Shihai
Excellent
solo traveller
05-04-2017
Pros: Good locations which are in front of FedEx NBA centre.
Cons:
5.0
Sandra
Fair
young couple
05-03-2017
Pros: The first room was small and dark changed to higher floor more light,bed good bathroom with rainfall shower good.Facilities in the hotel extremely poor.....went without breakfast for three days as restourante closed,there is nothing in the hotel it is left for you to go hunting around for food i hated the lack of warmth atmospere it was dead almost clinical.We discovered Starbucks on the last day near by where we could have gone for breakfast.Staff ok nothing special,they did,nt know we had left.We missed out big time on this hotel....The outer shell looks good but inside nothing,would not stay at a Westin again....its expensive and certainly is not value for money.Location is all it has going for it.....Beale St,3 mins away.
Cons: When the cafe was open food fair but not good and not too hot.....gift shop is a joke has to be seen to be believed,,,,,a few cans in a fridge and half a dozen other things not worth the effort....poor.
7.9
Tigerboy
Good
review category group of friends
04-24-2017
Pros: Great location & parking.
Cons: No vending machines in building. Can't get a bottle of cold water after 10 pm. Lobby area has some for sale during day only & it's always warm. Very unacceptable. Refrigerator fillegal with overpriced things I don't want. Can't even store 1 bottle of purchased water. Also had to ask for toilet paper & soap.
Showing reviews 1 - 5 of 50