Gaylord Opryland Resort & Convention Center

AAA Inspector Rating
8.7
Very Good
1839 Guest Ratings
2800 Opryland Dr
Nashville, TN 37214- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.8
Overall
Room3.5
Bath3.5
Public Areas4.6
BEST OF 3 DIAMOND
ARATED
AAA Inspector Notes
This sprawling convention resort has something for everyone, all under a huge glass roof. Room décor themes vary in each section, but all have nice upscale touches and well-appointed bathrooms. A stroll through the conservatory gardens is relaxing, or take a boat ride through the placid waters surrounding an indoor island decorated with landscapes and buildings reminiscent of the Mississippi delta. Luxurious spa treatments include soothing body massage and rejuvenating facials and there's an excellent workout area. A challenging 18-hole golf course (located off site) and numerous shopping areas also are offered on site. If that doesn't fill your schedule, the huge Opry Mills mall complex is right next door as well as the iconic Grand Ole Opry concert hall. Smoke free premises. 2883 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
I-40 exit 215B or I-65 exit 90B; SR 155/Briley Pkwy exit 11 (Music Valley Dr/McGavock Pike). 2800 Opryland Dr 37214.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor, heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
12 restaurants, also, Old Hickory Steakhouse at Opryland, Stax, see separate listings, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, steamroom, regulation golf, game room, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, rental car service, airport transportation, room service, area transportation-downtown & golf course.
Terms
3 day cancellation notice, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1839 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Couple
08-06-2017
Great
Pros:
Cons:
1.0
Verified AAA Guest
Very Poor
Group
07-21-2017
The hotel was beautiful and expansive, but we were told that they were overbooked andthey would put us up at another hotel.
Pros: There was nothing to like, since we were denied getting a room, even thoughwe had a confirmed reservation (booked months in advance) through AAA travel.
Cons: We arrived just after 3:00 PM and were told that they were overbooked. We were never called, texted or e-mailed.AAA travel was certainly not notified, because they would have called us. How does a hotel with more than 2,800rooms run out of available rooms? Another couple from Virginia had arrived there for their anniversary and werebumped. A lady whose husband had reserved a room in January-the husband died in February-was bumped also.I will not go back to the Gaylord, recommend it to anyone, or use a Marriott hotel.
10.0
Kristi
Exceptional
Traveling as Couple
11-17-2017
Pros: Opryland resort was amazing. Beautiful landscaping in the indoor dome and room was remodeled and beautiful. Many great restaurants on lroperty and shopping. The steakhouse was excellent and the atmosphere was wonderful!
Cons: Loved everything about this place!
10.0
Denise
Exceptional
Traveling as Couple
11-17-2017
Pros: The entire complex was nice. Had everything we needed!
Cons: Pricy extra fees
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
11-17-2017
Pros: The hotel is beautiful! And the flood about 5 years ago, gave them a good time to give it a full overhaul.
Cons: I got charger $28/day for parking that I didn't use. I did have them take 2 of the 3 days off the bill. When we checked in, there was an opened bottle of wine left in our refrigerator. No free shuttle anywhere, to be on the edge of town.
Showing reviews 1 - 5 of 50