Courtyard by Marriott

AAA Inspector Rating
8.7
Exceptional
6 Guest Ratings
120 Community Center Dr
Pigeon Forge, TN 37863- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.6
Bath3.3
Public Areas3.8
AAA Inspector Notes
Inspector Pick (Recreation/Exercise): All the machines in the fitness center face out through a large picture window toward the woods and river! Who needs a TV?!
With river and mountain views, this new hotel has everything you need for a memorable stay in the Smokies: fire pits, a heated lazy river, an outdoor pool, a 49-inch LED TV and streaming service. Smoke free premises. 137 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Waterfront. Jct US 441, just w at traffic light 2B. 120 Community Center Dr 37863.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor, heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, game room, exercise room.
Guest Services
coin laundry, boarding pass kiosk, room service.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Exceptional
Based on Ratings from 6 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
01-16-2017
Beautiful hotel in Pigeon Forge.
Pros: Everything about this hotel is first class. The rooms are very comfortable.
Cons: I can not think of anything they could improve on.
8.8
Anonymous
Excellent
01-16-2017
Enjoyed our stay
Pros: Close to everything.
Cons: Nothing
10.0
Anonymous
Exceptional
01-03-2017
Clean Comfortable Christmas at Courtyard!
Pros: Courtyard by Marriott Pigeon Forge is a new hotel (2016) with all the amenities. If you want to pack light and do laundry there is a laundry facility! For the children and teenagers there is a game room with video games and a pool table. Our family enjoyed the hot tub and the indoor swimming pool. The lobby is spacious and the enormous fireplace was roaring over the Christmas holiday. It is also equipped with a grown up Starbucks Bistro! In the morning enjoy coffee and breakfast and in the evening there is small selection of food, mixed drinks, wines and beer. The prices are a bit higher; I found them to be comparable to an airport Starbucks. FYI, bring cash or your credit card, this is not included. Our room was clean and quiet even though located right next to the ice machine and our sliding doors opened a small balcony that over looked the parking lot. The bathroom was spotless and stocked with Paul Mitchell toiletries. We had plenty of closet space, in room safe, mini refrigerator and microwave. Great location near Dollywood, Gatlinburg and the Tanger Outlet Mall. Walking distance to The Forge movie theater, The Island, Mellow Mushroom & Starbucks. Our stay at Courtyard included Christmas Eve and Christmas Day. The staff was exceptional. Everyone greeted us with friendly smiles and loads of holiday cheer. On Christmas morning there was a stocking hanging on our door filled with treats and in lobby continental breakfast with juice and coffee was available at no charge!
Cons: Not sure if I missed it in the fine print but no one came to tidy our room durning our stay so I ran out of shampoo and conditioner. I didn't pack any since it was included in the room rate. We didn't mind recycling our towels or making our beds but at the price I paid I expected it to be included. There was no breakfast or coffee included in the cost but there is a Starbucks Bistro with plenty to choose from. FYI, you can not use your Starbucks app to pay at this Bistro.
10.0
Anonymous
Exceptional
12-28-2016
Exceptional
Pros: Excellent hotel
Cons:
10.0
Anonymous
Exceptional
12-26-2016
Exceptional
Pros: Everything was amazing, very clean and friendly environment.
Cons:
Showing reviews 1 - 5 of 50