Holiday Inn Express Hotel & Suites

AAA Inspector Rating
PO Box 309
Pigeon Forge, TN 37868- Map It
AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room3.1
Bath2.7
Public Areas2.7
AAA Inspector Notes
This older hotel offers spacious rooms with an upholstered chair and ottomon, perfect for watching the LCD TV. Smoke free premises. 105 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct US 441, just w at traffic light 1. 308 Henderson Chapel Rd 37863 (PO Box 309).
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, game room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 285 guests
Showing reviews 1 - 5 of 50
6.0
Lori
Pleasant
Traveling as Couple
04-13-2018
Pros: Staff was extremely nice and helpful. Pool area was clean and plenty of towels available.
Cons: Soap and washcloth from the previous customers were left in the shower. Leaving me to believe the bathroom hadn't been cleaned at all which is a huge issue. Just nasty. Also looked like the room hadn't seen a vacuum in a long time.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
04-13-2018
Pros: The staff was very helpful and accomodating.
Cons: No
10.0
Lavonne
Exceptional
Traveling as Couple
04-13-2018
Pros: The hotel itself was in a great location to 6 very clean the staff was very friendly Metro needs it was nothing you could ask for that they could not do or did not have their breakfast was excellent the hot tub the swimming pool and jacuzzi great place
Cons: There was nothing I disliked about the hotel or should I say our stay at the hotel
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
04-13-2018
Pros: nothing
Cons: this place if filthy and should close
5.0
Verified Hotel Guest
Fair
Group Traveler
04-13-2018
Pros: The staff that we encountered were very nice and accommodating. The bed was comfortable and clean.
Cons: The hotel was DATED. The room appeared clean but smelled like mildew and there were stains all over the floor. The toilet didn't flush properly.
Showing reviews 1 - 5 of 50