Holiday Inn Hotel & Convention Center

AAA Inspector Rating
3230 Parkway
Pigeon Forge, TN 37863- Map It
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.2
Bath2.5
Public Areas3.1
AAA Inspector Notes
The lobby has an attractive fieldstone fireplace. Rooms have wildlife photographic art and the pool has a stone waterfall cascading into the water. Smoke free premises. 206 units, some two bedrooms. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
On US 441, between traffic lights 6 and 7. 3230 Parkway 37863 (PO Box 1383).
Pool
heated indoor.
Dining & Entertainment
restaurant.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 530 guests
Showing reviews 1 - 5 of 50
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Free wifi, plenty of parking, great location.
Cons: Bathrooms were very small and the tub had seen better days.
5.0
Verified Hotel Guest
Fair
Family with Young Children
04-13-2018
Pros: Location
Cons: Needs updating. The mirror in the bathroom was flaking and the ceiling looked terrible.
7.0
Kelli
Good
Family with Young Children
04-13-2018
Pros: It's was in the center of it all.
Cons: The pools waterfall didn't work so it brought the value down. The light sockets were falling off and the beds were way to small. My husband is 6'4" and I have 2 children who r going to be tall also and I wish the beds would be suited for all heights.
1.0
Verified Hotel Guest
Very Poor
Family with Teens
04-13-2018
Pros: The price but it wasn't worth it.
Cons: Mirror broken, tub worn with black marks, bathroom door didn't lock, hallways scraped up, old carpet, remote with no "guide" button, weird pool room.
1.0
Delena
Very Poor
Traveling as Couple
04-13-2018
Pros: The location of this hotel to all area attractions was perfect. The hotel staff was friendly and helpful. The lobby was beautiful and well maintained.
Cons: First and most important, on our last night we found a bedbug in the bathroom! The carpets in the guest room wings were FILTHY. Room doors and bathroom doors were in awful shape. Ceiling was peeling into the pool and water dripping in. Horrible experience
Showing reviews 1 - 5 of 50