RiverStone Resort & Spa

AAA Inspector Rating
8.7
Wonderful
259 Guest Ratings
Pigeon Forge, TN 37863- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.7
Bath3.7
Public Areas3.5
ARATED
AAA Inspector Notes
Inspector Pick (Classification): I love how the space is tastefully and comfortably designed. I especially like the screened in front porches.
This luxury condo complex offers upscale décor and floor plans that are incredibly spacious; ranging from one to four bedrooms. The outdoor pool and lazy river are open April through October. An onsite spa is a luxurious indulgence to enjoy in conjunction with your spacious apartment. Smoke free premises. 128 condominiums. 6 stories, exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Vacation Rental Condominium
Location
Jct US 441, just e at traffic light 8. 212 Dollywood Ln 37863.
Pool
outdoor, heated indoor.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, fishing, playground, game room, exercise room, spa.
Guest Services
complimentary laundry.
Terms
check-in 4 pm, 7 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 259 guests
Showing reviews 1 - 5 of 50
1.0
Dave
Very Poor
Traveling as Couple
09-22-2017
Pros: nice room, fully equipped if I wanted a "furnished apartment"
Cons: I hated it. There was no housekeeping unless requested and extra charge. This is NOT a hotel, it's a vacation rental. No maid, no valet, no bell, no restaurant, no ice (until icemaker turned on). It's ludicrous to call this a "four star hotel".
10.0
Darrell
Exceptional
Group Traveler
09-22-2017
Pros: The lady that checked me in was phenomenal
Cons: 0
5.0
Verified Hotel Guest
Fair
Traveling as Couple
09-22-2017
Pros: Location was good. Lobby was well decorated.
Cons: Not a 4 star experience. Suite was small, overlay carpet was dirty, sheet had holes.Stairs very dirty. No room service. Requested for shampoo second day. Staff refused. Coffee, water, cookies all for sale in the lobby. which mostly are complimentary.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-22-2017
Pros: I was surprised that it wasn't a hotel at all, but a very nice and updated 2 bedroom condo! Amazing deal! We loved the spacious condo, the quality hardware throughout, the gas fireplace with a timer, the jetted tub, and the parking garage area!
Cons: I enjoyed all facets of my stay at this resort; however, the couches were sleeper sofas, and when folded up, the cushions are kind of angled so it was slightly uncomfortable feeling like you were sliding off the couch.
7.0
Steven
Good
Family with Young Children
09-22-2017
Pros: Lazy river, pool, golf course
Cons: When we checked in we got to our room and realized that it was a three bedroom instead of the four bedroom that we booked. They didn't give an explaination, apology, or discount for the mistake. We had a large party and it's not easy to move kids.
Showing reviews 1 - 5 of 50