RiverStone Resort & Spa

AAA Inspector Rating
8.7
Wonderful
259 Guest Ratings
Pigeon Forge, TN 37863- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.7
Bath3.7
Public Areas3.5
ARATED
AAA Inspector Notes
Inspector Pick (Classification): I love how the space is tastefully and comfortably designed. I especially like the screened in front porches.
This luxury condo complex offers upscale décor and floor plans that are incredibly spacious; ranging from one to four bedrooms. The outdoor pool and lazy river are open April through October. An onsite spa is a luxurious indulgence to enjoy in conjunction with your spacious apartment. Smoke free premises. 128 condominiums. 6 stories, exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Vacation Rental Condominium
Location
Jct US 441, just e at traffic light 8. 212 Dollywood Ln 37863.
Pool
outdoor, heated indoor.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, fishing, playground, game room, exercise room, spa.
Guest Services
complimentary laundry.
Terms
check-in 4 pm, 7 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 259 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
07-21-2017
Pros: Very nice layout. The condo was very clean.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Room size was great!
Cons:
7.0
Anonymous
Good
07-21-2017
Pros: Lazy river, pool, golf course
Cons: When we checked in we got to our room and realized that it was a three bedroom instead of the four bedroom that we booked. They didn't give an explaination, apology, or discount for the mistake. We had a large party and it's not easy to move kids.
5.0
Anonymous
Fair
07-20-2017
Save your money
Pros: Room was very nice in terms of appearance. The kitchen was well stocked with utensils and appliances.
Cons: No welcome coffee in the almost $400 room. Lazy river much smaller than it appears on website. No towels by the end of the day and no one restocks them. Staff unwilling to work with us on extending our reservation a day - would have had to check out at 11 and stay gone for 5 hours and check back in at 4. They acted as if they had no control when rooms are cleaned or how they are prioritized. For the price of this facility I would anticipate staff who are eager to please guests and that is not what we experienced.
5.0
Anonymous
Fair
07-20-2017
Passable
Pros: Location
Cons: Cleaning
Showing reviews 1 - 5 of 50