SpringHill Suites by Marriott

AAA Inspector Rating
8.7
Wonderful
189 Guest Ratings
120 Christmas Tree Ln
Pigeon Forge, TN 37863- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.7
Bath3.4
Public Areas3.4
ARATED
AAA Inspector Notes
This property is close to many of the area attractions, but you may never want to leave the outdoor pool, which has a waterfall. The spacious rooms have a separate living area with a trundle sofa. Smoke free premises. 112 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct US 441, just e at traffic light 2. 120 Christmas Tree Ln 37863.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor, heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 189 guests
Showing reviews 1 - 5 of 50
7.0
Lisa
Good
Traveling as Couple
01-19-2018
Pros: Showers had great water pressure!
Cons: Room layout seemed quirky. There was a hold put on my credit card that I wasn't informed about.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
01-19-2018
Pros: Its a modern hotel. Breakfast was good. But for the price the mattress could of been better.
Cons: When we checked in the front desk person had a poor disposition. When I called her out on it. She stated " oh im from Minnesota I just talk fast". Which i guess in her eyes made everything better. She never got the fact that she is a rude person!
7.0
Verified Hotel Guest
Good
Traveling as Couple
01-19-2018
Pros:
Cons: The front desk staff were very unpleasant as well as the woman refilling breakfast. I understand it's probably not the easiest or fun job dealing with all the people. However, a smile goes a long way as well as not rushing around people looking annoyed.
10.0
Verified Hotel Guest
Exceptional
01-19-2018
Pros: Convenient Access from multiple routes.
Cons: No.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
01-19-2018
Pros: The cleanliness, it was extremely modern, all the staff including housekeeping spoke to you and were extremely friendly. The room was so great and wonderful to stay in! Would love to stay again! The breakfast was phenomenal!
Cons: With any hotel you can hear noise, we could sometimes hear it above and outside the door. The internet was also spotty at times.
Showing reviews 1 - 5 of 50