This hotel is close to the interstate and numerous fast food restaurants. Rooms feature an accent wall in brick red, an easy chair, pillow-top mattresses and updated coffee machines.
Smoke free premises. 80 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Close to interstate. Helpful staff. Fairly nice restaurant just across the street.
Cons: This is obviously an older location. Bathroom showed signs of age and use. Breakfast wasn't the best .... raisins for oatmeal were dried and brown sugar was melted in to a big hard lump. Obviously had not been refreshed for days.
9.2
Anonymous
Wonderful
07-15-2017
Superb
Pros: Comfy beds nice breakfast
Cons: Parking lot pool, could use landscaping to shield from parked cars
9.2
Anonymous
Wonderful
07-04-2017
Good hotel at a reasonable...
Pros: Very comfortable accommodations. Friendly and helpful staff.
Cons: The breakfast was mediocre.
9.6
Anonymous
Exceptional
06-26-2017
Satisfying
Pros: Good breakfast Convient location
Cons: Very little fruit for breakfast. No cookies at front desk
7.9
Anonymous
Good
05-23-2017
North Carolina at Home in...
Pros: Staff (young brown skinned woman) at the desk was extremely helpful and courteous. She offered sensible suggestions to resolve an issue we presented in a very helpful and professional way. Excellent customer service. Now for the hotel: The mattress provided the -just -right firmness needed. The property was quiet. The bathroom was clean with extra towels. The water pressure is very strong. The water temperature good and hot when called for. The air condition worked properly, very cold air, colder than what we are use to. And the internet was easy to connect too and consistent. Breakfast items (food and juices) lots to choose from. The breakfast juice was cold and coffee extremely hot. Rate breakfast an "A". The breakfast gave us a good last impression. Yes, NC felt at home in TN.
Cons: I do not like walking into a dark room during the day. The room curtains were closed upon entering making the room dark.
8.8
Anonymous
Excellent
05-12-2017
Fabulous
Pros: Great location for our trip
Cons:
10.0
Anonymous
Exceptional
04-09-2017
Exceptional
Pros: Good room. Good breakfast.
Cons: No problems. God place to visit.
8.3
Anonymous
Very Good
03-30-2017
Nice hotel off I-75
Pros: Nice breakfast buffet. Staff was very friendly.
Cons:
10.0
Anonymous
Exceptional
03-24-2017
Wonderful clean and friendly place...
Pros: Bed was extremely comfortable. Like how the pillows were embroidered with firm and soft, added a special touch.
Cons:
8.8
Anonymous
Excellent
03-21-2017
Fabulous
Pros:
Cons: Lighting wasn't strong even with all of them on. There's a fine line between being dim and too bright.
10.0
Anonymous
Exceptional
03-18-2017
This isn't the fanciest place...
Pros: Food was good. Place was clean. Coffee excellent!
Cons: Nada
7.5
Anonymous
Good
02-27-2017
Weary traveler well satisfied at...
Pros: Great breakfast. Very hospitable staff.
Cons: Some of the furnishings were dated.
6.3
Anonymous
Pleasant
01-21-2017
Pleasant
Pros:
Cons: Renovations had stairwell closed and fitness center closed.
7.5
Anonymous
Good
01-07-2017
Good stop!
Pros:
Cons: Breakfast could have been better.
5.0
Anonymous
Fair
01-03-2017
Would not stay at that...
Pros: Beds are the best around
Cons: Room temp could not be maintained. Milk at breakfast bar was spoiled as well as yougart!! Staff was not welcoming or very friendly.
10.0
Anonymous
Exceptional
12-27-2016
Exceptional
Pros: Friendly staff plus the rooms were very large which was nice since we were with our kids
Cons:
8.3
Anonymous
Very Good
12-25-2016
Holiday Inn Express Knoxville Easy...
Pros: Well laid out design and arrangements for the rooms. Pleasant and polite staff.
Cons: Better access for the stairs and marking. Waiting on the elevator is like waiting for a piece of ice to melt.
7.5
Anonymous
Good
11-22-2016
Good
Pros: Did not eat there. Biskets where hockey pucks. Bacon was not cooked enough.
Cons: TV was not working right
7.9
Anonymous
Good
11-20-2016
Good. Night sleep in Knoxville
Pros: Breakfast hours till noon on the weekends.
Cons: Bathroom walls in disrepair
No glass wine glasses in room
No wine bottle opener available
10.0
Anonymous
Exceptional
11-04-2016
Fantastic Stay
Pros: The room was so roomy and the hotel was very clean.It was far enough off the road so it was quiet. The area around the hotel was great.
Cons:
10.0
Anonymous
Exceptional
11-01-2016
Great staff, awesome with kids,...
Pros: Staff was very friendly. They took care of both the hotel and the folks staying there in a very professional and friendly manner!
Cons: Nada
4.2
Anonymous
Disappointing
10-18-2016
One the WORST hotels I've...
Pros: The pillows were soft. The pancake maker was cool.
Cons: They did not come clean the room. I called for clean towels and the towels smelled like dirty water. The picture online showed a jacuzzi tub, they did not have those style tubs in the hotel at all anymore. That's the main reason I booked the hotel. The staff could not give me info on how to get to my room or which side of the hotel the room was on. The room smelled of cigarettes. There was no fan in the bathroom to suck up steam so it got extremely hot taking a shower. The wifi was absolutely horrible. We had 1 bar of service for wifi on our cell phones in the ROOM!!!! I had to slide the room key at least 5 times each time cause they didn't want to work. For coffee, they had a coffeemaker in the room but only one pack of sugar and one packet of cream!!! The curtains did not close. Not that they were broken, they didn't have the option to close so the sun was just beaming in and there was a streetlight right outside the window, it was right in our eyes. The couch was so stiff. Bottom line is the room was way too expensive and not satisfactory at all. I will not be back!!!! Included is a picture of how hot I was in the bathroom. It was horrible!!
5.4
Anonymous
Fair
09-19-2016
Just ok
Pros: Room smelled of covered up smoke
Cons: Location
7.5
Anonymous
Good
08-30-2016
Always make sure quests know...
Pros: Comfortable beds & pillows
Cons: Pool was broke , sign said open ! No one told us we found out when we went out to pool and gate was locked. And the outside pool was the reason I booked there .
4.2
Anonymous
Disappointing
08-22-2016
Disappointed
Pros: Convenient
Cons: The property was not clean, the carpet in our room was dirty and a the room smelled like dog poop. We stayed last year and it was a nice stay. This time it was not at all. Very disappointed probably won't stay there again next year.
9.2
Anonymous
Wonderful
08-07-2016
Nice relaxing place to stay.
Pros: The room was great! Breakfast good. Loved the cinnamon rolls!
Cons: The cost was a little to high. I picked this hotel due to location & outside pool. I could have stayed at a hotel just as nice even in same location but with an indoor pool for quite a bit less.
8.8
Anonymous
Excellent
08-04-2016
Overall the experience was nice....
Pros: Breakfast was nice and so was the staff. The room was clean.
Cons: Beds were somewhat hard.
There were no hooks or towel racks for linens in the bathroom.
7.9
Anonymous
Good
07-24-2016
Good room and breakfast.
Pros: Good room and breakfast.
Cons: Early breakfast closure time.
7.5
Anonymous
Good
07-19-2016
Good
Pros: We wanted a place to stop for one night while traveling; this hotel was fine for our purpose.
Cons:
10.0
Anonymous
Exceptional
06-19-2016
Good stay. I will come...
Pros: Comfortable bed. Good coffee.
Cons: All was good for us.
4.6
Anonymous
Disappointing
06-09-2016
not worth the price
Pros: for the price the hotel was awful
Cons: not enough parking the hotel was run down shoulda been motel 6
10.0
Anonymous
Exceptional
06-08-2016
Excellent clean hotel with courteous...
Pros: Quality breakfast menus for every guest to choose from.
Cons: Nothing
10.0
Anonymous
Exceptional
05-11-2016
Excellent facility, staff very friendly,...
Pros: Very clean, staff very friendly.
Cons: There was nothing I didn't like.
5.4
Anonymous
Fair
04-27-2016
Passable
Pros:
Cons: Water stood in shower and toilet would not flush without plunging.
5.8
Anonymous
Okay
03-26-2016
Good location, great staff, bu
Pros: The price was reasonable, and the location good.
Cons: The cleanliness of the rooms were inferior, and the bedding appeared used on one of the beds.
6.3
Anonymous
Pleasant
03-12-2016
Pleasant
Pros: Location and amenities
Cons: Had to change rooms ac didn't work and long waits at the desk for service
8.8
Anonymous
Excellent
01-27-2016
Beautiful Hotel
Pros: Beautiful property. Loved the huge shower!
Cons: Just a little tough to find in the dark. The road approaching the hotel appeared to dead end, but there was a sharp turn into the parking lot.
10.0
Anonymous
Exceptional
01-18-2016
Very Nice Hotel :)
Pros: Excellent stay, nice staff, clean room, comfortable beds and great breakfast!!!
Cons: Nothing
10.0
Anonymous
Exceptional
12-28-2015
pleasant stay.
Pros: Services
Cons: Waited for some items at breakfast.
7.5
Anonymous
Good
10-13-2015
Good
Pros: The facility was nicer than expected.
Cons: Bottled water only for late arrivals.
10.0
Anonymous
Exceptional
09-08-2015
Great stay
Pros: The place was great bed was so comfortable staff were great
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