Best Western Celebration Inn & Suites

AAA Inspector Rating
8.7
Very Good
3 Guest Ratings
724 Madison St
Shelbyville, TN 37160- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room2.9
Bath2.8
Public Areas2.6
AAA Inspector Notes
This property is located near the Tennessee Walking Horse National Celebration grounds and Calsonic Arena. The guest rooms offer convenient drive-up entrances and updated furniture. Smoke free premises. 59 units. 2 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct US 231 and 41. 724 Madison St 37160.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 3 guests
Showing reviews 1 - 5 of 9
1.0
Verified Hotel Guest
Very Poor
Business Traveler
09-15-2017
I booked this hotel for five nights while staying in Shelbyville because of the excellent reviews. When I checked in on Thursday evening I let the front desk know the tv remote did not work and the door lock was sticking making it very difficult to open. I was told it would be fixed in the morning. Day 2, tv remote did not work and door lock was sticking. The front desk says there was a note that remote worked and the door was fine. I asked the staff to come to my room and she confirmed tv remote didn't work and door lock was sticking. Day 3 tv remote was fixed but I was told it would be Monday before the lock would be fixed. Monday lock was replaced by maintenance and I was more than ready to leave. I talked to the general manager on Monday, he was off for the weekend, he said he was sorry. No further explanation. VERY DISAPPOINTING!
Pros:
Cons: I booked a room for 5 nights. The first two nights the tv remote did not work. It was fixed for the third night. The lock on the door jammed making it very difficult to open. It was replaced after the forth night.
10.0
Larry And Ruth
Exceptional
Group Traveler
09-15-2017
Pros:  
Cons:  
7.0
Verified Hotel Guest
Good
Traveling as Couple
09-15-2017
Pros: Room was comfortable. Breakfast was good.
Cons: Located in kind of a strange part of town...more industrial. No other chain hotels or restaurants close by.
9.2
Sherry
Wonderful
solo traveller
11-01-2016
Will be booking again.
Pros: Enjoyed the location of my room. Had to check in early and that was no problem. Will definitely be booking again.
Cons: The room did need a few things fixed. There was a loose piece of trim on the floor going into the bathroom/sink area. I picked it up and placed it on the sink counter so I would not trip over it in the middle of the night.
8.3
Aussie
Very Good
mature couple
09-23-2016
Very friendly helpful people
Pros: Very friendly helpful people. Very quiet location. Easy to find
Cons: Fridge door wouldn't close properly
Showing reviews 1 - 5 of 9