Fairfield Inn and Suites by Marriott

AAA Inspector Rating
8.7
Very Good
27 Guest Ratings
810 Expo Dr
Smyrna, TN 37167- Map It
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.1
Public Areas3.0
ARATED
AAA Inspector Notes
This updated property is set back from the highway on a quiet street and has a cozy patio area for relaxing. The bright rooms offer larger than normal work spaces. Smoke free premises. 62 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-24 exit 66A, just w. 810 Expo Dr 37167.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 27 guests
Showing reviews 1 - 5 of 44
5.0
Verified Hotel Guest
Fair
Family with Young Children
01-19-2018
The night before and it had to remain closed for 24 hours. When we got back to the hotel the following day, the pool was still closed. The person at the front desk didn't know the pool was closed. When I told him what the guy had said the night before, he took the sign down without checking with anyone. Seemed strange to me. Also, the area being renovated was the breakfast area. They had set up the interim breakfast area in2 adjoining rooms. The sign near the lobby had a narrow pointing down the hall. There were no signs indicating where the breakfast was. Almost everyone passed it up before they found it. A simple sign covering the room numbers would have made a huge difference. The hotel did not seem to be managed well. It seemed like there were a few simple things they could have done to make things easier for their guests but didn't seem to even think about it. The lady at the desk did give me a discount because of the ants. I didn't say anything about it during the stay because I had my Grandkids with me and I didn't want them to spray any chemicals while we were there.
Pros: Location
Cons: They were renovating in the area next to our room. The hall was congested when we wer leaving. We had small black ants in our room. We booked this hotel because it had an indoor pool. When we got there, there had been an "incident" with a small child...
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
01-19-2018
Pros: Convient to interstate 24. Nice pool and hot tub.
Cons: No treatment of ice in front and parking area.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
01-19-2018
Pros: The front desk staff was excellent. We needed a "crib" for our son and they provided a pack-n-play. Also, on Sunday, when we went down for breakfast, the staff was very helpful. They provided a booster seat for my son and even cleared our plates.
Cons:
3.8
Anonymous
Poor
young couple
10-09-2017
This location should remove the...
Pros:
Cons: Noise level next to highway and the doors slam. Theirs a wet odor smell in the room. Felt like you were asleep in a bubble. Also the front desk fail to her job but thanks to the manager being on site, she rendered customer service.
10.0
Anonymous
Exceptional
mature couple
10-06-2017
Exceptional
Pros:
Cons:
Showing reviews 1 - 5 of 44