Hampton Inn Springfield

AAA Inspector Rating

8.7

Excellent

620 22nd Ave E

Springfield, TN 37172- Map It

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AAA Inspector Rating Details (scale 1-5)

3.1

Overall

Room3.2

Bath2.9

Public Areas3.1

ARATED

AAA Inspector Notes

This clean, compact property has everything to make your stay comfortable, including complimentary laundry. The guest rooms offer large desks that have multiple plug-ins available. Smoke free premises. 59 units. 3 stories, interior corridors. Accessibility (Call).

More about Springfield, TN More Hotels in Springfield, TN

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-24 exit 35, 11.9 mi n on US 431. 620 22nd Ave E 37172.

AAA Benefit

Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!

Pool

outdoor.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

coffeemakers, wireless Internet. Some: refrigerators, microwaves.

Sports & Recreation

exercise room.

Guest Services

complimentary and valet laundry.

Terms

1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 26 guests

Showing reviews 1 - 5 of 40

9.0

Anonymous

Wonderful

08-11-2017

Good place to stay.

Pros: Staff was very friendly. Room clean.

Cons: No refrigirator in room.

10.0

Anonymous

Exceptional

08-11-2017

Pros: I don't have a bad thing to say about this hotel. 2.5 star hotel with 5 star staff. Everyone was friendly and helpful. The staff gave us a late checkout without me even asking so my daughter and I had time to get cleaned up after our race.

Cons:

10.0

Anonymous

Exceptional

08-11-2017

Pros: Staff was incredibly friendly and service was spectacular. We were totally blown away by the level of excellence this hotel brought.

Cons:

8.0

Anonymous

Very Good

08-11-2017

Pros: A comfortable chair in the room would have been nice.

Cons: not really

10.0

Anonymous

Exceptional

08-11-2017

Pros: The hotel is extremely clean and quiet. I would recommend it to anyone who wants a good night'S rest. Close to restaurants and businesses. The morning breakfast is delightful.

Cons: No, we enjoyed all aspects.

4.2

Anonymous

Disappointing

07-24-2017

Disappointing

Pros: I booked a queen rroom and gor a full. The tv didn't work and was told there is nothing they could do.

Cons: Everything

8.8

Anonymous

Excellent

07-17-2017

Pleasant night.

Pros: Staff very polite and service minded. Presentation of property and staff was very good.

Cons: HVAC loud and hard to find a balance between hot and cold.

10.0

Anonymous

Exceptional

05-24-2017

Exceptional

Pros: staff was excellent. we flew from Oregon and the pool was so refreshing. Cold bottled water and cookies at night after a long day was a plus. will stay again

Cons:

8.8

Anonymous

Excellent

05-24-2017

Fabulous

Pros: clean room, friendly staff & good breakfast

Cons: the pillows were too soft for us

7.9

Anonymous

Good

03-05-2017

Good

Pros: Breakfast was great! Bed was comfortable.

Cons: We were totally confused regarding payment. Your confirmation stated that "we would pay the property directly"; however Hampton Inn said we would pay Book It. We would appreciate clarification of this to our satisfaction. At this point we do not plan to use Book-it in the future. We have not received a receipt yet.

7.9

Anonymous

Good

03-03-2017

Good

Pros:

Cons: Bed squeaked

7.9

Anonymous

Good

01-29-2017

New Year!

Pros: Very comfortable. Safe location.

Cons: We didn't find out about the $50 smoking fee until it was already withdrawn from our account. That is something you should tell guest at check-in.

10.0

Anonymous

Exceptional

12-28-2016

Relaxing

Pros: All was good?

Cons: Liked everything

10.0

Anonymous

Exceptional

12-24-2016

Southern Hospitality is Alive &...

Pros: The staff was absolutely excellent in their craft. I've never experienced or expected hospitality like that in my entire life. Whenever I come back down to Tennessee, I'll be sure to book my room here again.

Cons:

9.6

Anonymous

Exceptional

06-20-2016

Exceptional

Pros: Everything

Cons: Nothing

8.3

Anonymous

Very Good

05-31-2016

Very good

Pros: The staff was very friendly and there was a good spread for the breakfast.

Cons: The rooms were a little outdated.

2.5

Anonymous

Poor

05-19-2016

One miserable experience

Pros: Nothing! I was extremely upset.

Cons: I specifically said when I reserved the room that I needed two beds, because I was traveling with my 20 year old son. After a 15 hour road trip, we were bumped to a small room with one bed. I ended up having to stay an extra night. upon my journey back home, I realized that that I was charged double for each night that I stayed. This caused my checking account to go into an overdrawn status, when I was miles from home. Thanks a lot. The Hampton Inn should be ashamed of themselves.

10.0

Anonymous

Exceptional

05-18-2016

Best hotel in Springfield, TN

Pros: Bed was very comfortable. Breakfast was great.

Cons: Room was hot upon arrival even though I requested the a/c be already on.

8.8

Anonymous

Excellent

04-03-2016

Fabulous

Pros: The staff was the best. Very friendly and helpful

Cons: Could have more healthy breakfast choices

4.6

Anonymous

Disappointing

03-31-2016

Disappointing

Pros: Location good, room to small for the price.

Cons: The room needed to be bigger for the rate they charge.

5.4

Anonymous

Fair

10-21-2015

The Jack Trail trip

Pros: We liked that it was next to a restaurant. The breakfast was decent too.

Cons: The pillows were way too soft! We prefer firm pillows. The bed was only average. The floor in the bathroom could use a good scrubbing to clean the grout. The shower had poor water pressure.

9.6

Anonymous

Exceptional

10-20-2015

Nice place to stay when...

Pros: Very welcoming and kind staff. The breakfast was really great. Room was clean. Would stay again.

Cons: The bed was a little hard. Did not have a great night of sleep.

9.6

Anonymous

Exceptional

10-13-2015

Great spot in Springfield

Pros: The room was great!!! Very comfortable and stocked with everything!

Cons:

7.1

Anonymous

Good

05-30-2017

Good

Pros:

Cons:

7.9

Anonymous

Good

05-22-2017

Good

Pros:

Cons:

7.5

Anonymous

Good

03-04-2017

Good

Pros:

Cons:

6.7

Anonymous

Pleasant

02-27-2017

Pleasant

Pros:

Cons:

9.2

Anonymous

Wonderful

02-20-2017

Superb

Pros:

Cons:

9.6

Anonymous

Exceptional

12-25-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

12-20-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

11-13-2016

Exceptional

Pros:

Cons:

7.1

Anonymous

Good

07-15-2016

Good

Pros:

Cons:

7.9

Anonymous

Good

05-31-2016

Good

Pros:

Cons:

9.6

Anonymous

Exceptional

05-26-2016

Exceptional

Pros:

Cons:

8.3

Anonymous

Very Good

04-08-2016

Very good

Pros:

Cons:

8.8

Anonymous

Excellent

03-27-2016

Fabulous

Pros:

Cons:

10.0

Anonymous

Exceptional

02-23-2016

Very nice!

Pros:

Cons:

10.0

Anonymous

Exceptional

10-25-2015

Awesome hotel

Pros:

Cons:

6.3

Anonymous

Pleasant

06-12-2017

Pleasant

Pros: Breakfast was excellent

Cons: I paid cash on site but the hotel charged my card for the cost of the hotel and $20 for incedentials and told me these would drop off my card in the morning but they still haven't. I'm very pissed. This is money I cannot access now. This hotel is badly managed in regards to paying.

10.0

Anonymous

Exceptional

11-05-2015

Exceptional

Pros: Everything was awesome their staff is so sweet

Cons:

Showing reviews 1 - 5 of 40