Best Western Cades Cove Inn

AAA Inspector Rating
8.7
Very Good
223 Guest Ratings
7824 E Lamar Alexander Pkwy
Townsend, TN 37882- Map It
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room3.0
Bath2.5
Public Areas2.9
BEST OF 2 DIAMOND
ARATED
AAA Inspector Notes
Rooms here are huge! The décor is warm, with dark wood furniture, quality vinyl tile floors and accents in earth tones. The outdoor pool, with a slide, is a hit during the warmer months. Smoke free premises. 54 units. 2 stories (no elevator), exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Motel
Location
Jct SR 73, 0.7 mi s on US 321. 7824 E Lamar Alexander Pkwy 37882.
AAA Benefit
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 223 guests
Showing reviews 1 - 5 of 50
7.4
Verified AAA Guest
Good
Couple
04-17-2017
This property was all that the reviews promised it to be. Clean, in a nice area and convenient to the national forest.
Pros: The area is a lovely valley with mountains all around. It is away from the hustle and bustle of Gatlinburg and Pigeon Forge. Rocking chairs outside each room were a nice addition.
Cons: The clerk at check-in said "I see you booked with Priceline" which was not correct. It made me feel like I was to be treated differently because of how I made the reservation. We were given a handicap room which was not necessary.
7.5
William
Good
young couple
01-08-2018
good as usual.
Pros:
Cons: Either an employee or someone coming to pick an employee up was asleep in the lobby. also another day some other employees were sitting in the lobby waiting to go to work. I don't know if this is company policy or not but was not very professional to me. I work in the public sector & am not allowed to eat or rest or wait to go to work in area where business is conducted or people eating. These are some of my thoughts. Thank you
7.1
Michael
Good
family with young children
01-08-2018
Overall place was great would...
Pros: Place was great, staff was great. Breakfast was good. Rooms were over priced. Rooms should be no more than 90.00 a room And not 150.00. And at 90. Rooms would all be rented.
Cons:
8.8
Debra
Excellent
family with young children
01-07-2018
Great location!
Pros: The spa tub was great and the location was close to everything we wanted to do. The staff was helpful with suggestions for dinner. The room was very clean, much better than most places.
Cons: We upgraded our room to have the spa tub and fireplace, however, the staff did not tell us the fireplace was not working until later when we called for assistance with the fireplace.
10.0
Sharon
Exceptional
family with young children
01-04-2018
Exceptional
Pros: Great breakfast
Cons:
Showing reviews 1 - 5 of 50