Rooms here are huge! The décor is warm, with dark wood furniture and accents in earth tones. The outdoor pool, with a slide, is a hit during the warmer months.
Smoke free premises. 54 units. 2 stories (no elevator), exterior corridors. Accessibility (Call).
This property was all that the reviews promised it to be. Clean, in a nice area and convenient to the national forest.
Pros: The area is a lovely valley with mountains all around. It is away from the hustle and bustle of Gatlinburg and Pigeon Forge. Rocking chairs outside each room were a nice addition.
Cons: The clerk at check-in said "I see you booked with Priceline" which was not correct. It made me feel like I was to be treated differently because of how I made the reservation. We were given a handicap room which was not necessary.
7.5
Evebrinkley
Good
young couple
06-25-2017
Pros: Bed was comfy
Cons: Noise level from just outside room. Ice machine wasn't working well.
10.0
Jennie
Exceptional
young couple
06-24-2017
Pros: This Best Western hotel was beautiful and the people working there was wonderful! The breakfast was probably the best we have ever had in any hotel. This place was so clean and beautiful.
Cons: It was so clean and staff was so nice. The hotel is just beautiful.
10.0
Gaye
Exceptional
solo traveller
06-24-2017
Pros: Everything was excellent !! Breakfast was wonderful (full breakfast ). Beautiful hotel !!!
Cons:
10.0
Sandra
Exceptional
young couple
06-22-2017
Pros: Loved the flooring, that it was NOT carpet! Staff was friendly and helpful!
Cons: Would love to have coffee in the office instead of having to make in the room in the evenings! We have stayed here many times and always enjoy it here! I also would like high quality linens! Thanks!
7.5
Melinda
Good
young couple
06-19-2017
Pros: Loved the bed but it was a little high off the floor.
Cons: coffee was bitter. kept loosing Wi-Fi.
4.6
Christine
Disappointing
young couple
06-19-2017
Pros: Breakfast was adequate but needed larger eating area. N
Cons: Price way too high. Room was sterile looking--like a hospital room. We could hear everything the people said in the adjoining room and their TV. NO peaceful rest. We felt like we needed to whisper so we weren't overheard.
9.6
Shyam
Exceptional
family with young children
06-18-2017
Pros: Close to the Smokies while not being in there. Very comfortable.
Cons: Cannot think of things we did not like....Maybe the breakfast menu could have been different on alternate days....
7.5
Jeanne
Good
young couple
06-18-2017
Pros: Comfortable. Very good breakfast. Smelled clean. Don't like the tv. No program guide instructions. Did not know how to find programming.
Cons: Listed above.
10.0
John
Exceptional
young couple
06-13-2017
Pros: The location is great to get you started early on your cades cove/smokey mountain adventure.
Cons: Lugging all of my bags up the stairs.
10.0
Tony
Exceptional
review category group of friends
06-12-2017
Pros: Great room great breakfast and great room very pleased
Cons:
7.9
Devin
Good
family with young children
06-05-2017
Pros: Friendly staff
Cons: Only two sets of stairs to get to second floor. More walking to get to your room.
10.0
Pamela
Exceptional
young couple
06-04-2017
Pros: Our room was clean and the bed was very comfortable. Breakfast every morning was very good and they provide a selection for all tastes. The food area is kept very clean and they have coffee available 24 hours a day. The staff were very friendly and helpful. We will stay here again!
Cons: If I must pick something I wish the water pressure was stronger, but as it is it serves all purposes.
10.0
Kathi
Exceptional
young couple
05-31-2017
Pros: Location, breakfast, room, parking, price.
Cons: Walls a little thin.
8.3
Sara
Very Good
family with young children
05-30-2017
Pros: Breakfast and it was clean. We liked the girls octingentésimo chairs because we had a 2 year old to rock.
Cons: We paid for our pet 13 pound dog and as soon as we left the property the first night to go find somewhere to eat we were called that she was Barking. We didn't like that the restaurants closed early because we had 3 hungry children ages 2,5,7 and a good person offered us their campground food.
8.3
Les
Very Good
young couple
05-29-2017
Pros: Pretty good and fresh breakfast options, very good location with a grocery store/gas station almost right across the street.
Cons: Mattress seemed very hard for some reason
8.8
Debra
Excellent
young couple
05-27-2017
Pros: Room were large and did not hear a lot of road noice
Cons:
7.5
Anonymous
Good
young couple
05-21-2017
Pros: Rooms were very large
Cons: Price
7.9
Virginia
Good
review category group of friends
05-19-2017
Pros: good breakfast, convenient location. reasonable price
Cons: bed is very high, on a platform base, difficult for a 5' 2" person to get into. Very strange bathroom, with jacuzzi bath. Handicapped room had no grab bar on front of tub, all grab bars were on walls, doubt if anyone handicapped would be able too get into this tub because you would have to lean completely,y over tub to try to reach back wall. If trying to get out off tub nothing to hang on to.
10.0
Magic
Exceptional
young couple
05-16-2017
Pros: Had a King/Hot Tub room. The room was enormous and nicely decorated. Front desk staff was very friendly. Absolutely beautiful view of the Smoky Mountains. Quaint rocking chairs outside of each room. Great breakfast in the morning. Very quiet and out of the way hotel. A rare gem and quite a surprise....
Cons: There are no coffee shops (really not much of anything) in town. Thankfully the lobby had fresh coffee available even later in the evening.
7.1
George
Good
solo traveller
05-13-2017
Pros:
Cons: Key failed to open the door on the last day. Reason unknown, but had to visit front desk to get another.
10.0
Richard
Exceptional
young couple
05-13-2017
Pros: Excellent room for the koney
Cons: Location of room. Ice maker was noisy. People outside were very noisy in early morning hours
7.5
Bonnie
Good
young couple
05-12-2017
Pros: Location great,staff was helpful. Good view and close to Cades Cove and Pigeon Forge and Gatlinburg. Food was good. .Restaurants close by.
Cons: Housekeeping in room was terrible. Otherwise was good
8.8
Betty
Excellent
family with young children
05-04-2017
Pros: The cleanliness, comfort, service, and loved the great breakfast.
Cons: N\A
10.0
Jay
Exceptional
review category group of friends
05-04-2017
Pros: The room
Cons: Nothing
3.8
Mary
Poor
solo traveller
05-03-2017
Pros:
Cons: Tub was dirty, jets didn't work, Aic didn't work well and had an odor, thin walls hard mattress
10.0
Diana
Exceptional
young couple
05-02-2017
Pros: location and loved the newer decor of the rooms no gross carpet
Cons: Could smell smoke in my room and I have asthma at 4am a couple mornings
5.4
Jerry
Fair
young couple
04-27-2017
Pros: The staff was knowledgeable and friendly. The facility was clean. Breakfast was ok.
Cons: The beds were so high off the floor that my wife and I had to climb on a chair to get into bed. The mattress was so hard we left early and went to another hotel so we could gets a nights sleep. We will never stay there again.
8.8
Rhonda
Excellent
family with young children
04-24-2017
Pros: The breakfast was exceptional. Will be back because of the value added by the breakfast!
Cons: The shower curtain had a sour smell.
8.8
Ron
Excellent
family with young children
04-19-2017
Pros: One of the best continental breakfasts I've had.
Cons:
9.2
Suzanne
Wonderful
review category group of friends
04-12-2017
Pros: Breakfast was excellent and restaurants right across the street.
Cons:
9.6
Jessica
Exceptional
review category group of friends
04-11-2017
Pros: The room was very nice and clean.
Cons: The beds were hard, but definitely comfortable enough to sleep in.
6.7
Sam
Pleasant
family with young children
04-10-2017
Pros: Some updates had been made since last there.
Cons: Bed was hard. Not enough tables in the breakfast area, even though there was room for a couple more. Even picnic tables out front would have helped. We finally gave up and went to a restaurant each day, so paying for an included breakfast in the room rate was not a benefit.
10.0
Bonnie
Exceptional
family with young children
04-07-2017
Pros: Eggs and sausage were great
Cons: The gravy was thick and pasty tasting
7.1
Family
Good
family with young children
04-06-2017
Pros: Flooring helped make room feel clean.
Right outside Cades Cove. We got to go there more than once because of the location.
Cons: No fruit or healthy choice for breakfast.
No real restaurants near. We saw a few but the only think we could find at 9 pm (when we got out of Cade Cove was a gas station. I didn't realize the Pizza Hut etc would shut down so early!
7.1
Jamie
Good
family with young children
04-05-2017
Pros: Location was its greatest perk...followed closely by free breakfast and price. I absolutely loved the fact that they have no carpet in the rooms. Makes it feel much cleaner.
Cons: We were in a room that had an adjoining room door. We could actually hear everything said in the other room. We even heard a man snoring at night!!! I did NOT like this at all. I also saw a good deal of space between door to outside and frame. Needs a better seal...I always think about summer time and snakes/mice. For this reason we probably won't stay here again.
8.8
Paula
Excellent
young couple
03-29-2017
Pros: Room was nicely decorated. Liked the flooring, dislike nasty carpet. The breakfast was very nicely served, with lots of good options.
Cons: The marking of the driveway, we came in late and it was hard to see near the road. Also, would be helpful to have a sign at the stop light pointing the location​, ie west from Wears Valley road. Again it was late and very dark.
8.3
Stan
Very Good
family with young children
03-29-2017
Pros: Great location away from the congestion around Gatlinburg and Pigeon Forge. Quiet little friendly town. Bonus on the quality of the breakfast.
Cons:
9.2
Tony
Wonderful
young couple
03-24-2017
Pros: The room was big
Cons: The bed was hard and the door has a big gap at the bottom that needs to be fixed it let a lot of air in it was in the 20
8.8
Anonymous
Excellent
solo traveller
03-15-2017
Pros: Location
Cons:
10.0
Linda
Exceptional
young couple
03-07-2017
Pros: Nice view of Mts. As we ate breakfast in well organized dining area. Nut muffins tasty. Always nice to have waffle machine to make waffles.
Cons:
10.0
Edda
Exceptional
family with young children
02-22-2017
Pros: New renovation underway, very nice. Simple breakfast , but since it's included, it was ok. The location and the hotel it self was very good for our purpose.
Cons:
7.1
Nicholas
Good
review category group of friends
02-20-2017
Pros: Food was really good
Cons: Their was spots on the comforter
7.5
Tonya
Good
young couple
01-29-2017
Pros: the breakfast bar
Cons: price
5.8
Donna
Okay
mature couple
01-05-2017
Pros: The location, the foothills surround the hotel.
Cons: They are still under renovations, after three years!! At all hours ofthe day and beginning promptly at 8am, the sound of hammers and othertools started without end. We will never stay here again.
10.0
Dave
Exceptional
young couple
01-02-2017
Pros: The room was exceptionally clean .it was a quiet location.breakfast was fine.
Cons:
7.9
Kaylan
Good
young couple
12-12-2016
Pros: Lot of extra space in the room. The individual heat/air unit was really nice
Cons: One of the bedside lamps didn't work, can be easily fixed.
7.9
Aaron
Good
young couple
12-12-2016
Pros: Every thing was great
Cons: Don't find anything we don't like.
10.0
Leeanne
Exceptional
young couple
12-10-2016
Pros: Food was awesome
Cons: Nothing
10.0
Tony
Exceptional
young couple
12-05-2016
Pros: Room was very spacious and clean. Breakfast was excellent and had more choices than expected. Very quiet and peaceful stay in beautiful area with friendly staff. Suggestion for dinner across the street was excellent.
Cons: No elevator which could affect people with mobility issues.
;detailController.handleFacebook('SEO','Best Western Cades Cove Inn', '70090', 'ACCOMMODATION', '2', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/70090H1.jpg', 'Townsend', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Best Western Cades Cove Inn', '70090', 'ACCOMMODATION', '2', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/70090H1.jpg', 'Townsend', '', '', '', '');){kind=link}
