Pros: Bed was comfortable and coffee was good. The staff was very friendly. The night clerk was very friendly and helpful!
Cons: The housekeeper not following through when I asked for extra towels. And finding food in the sofa bed. The housekeeper or maintenance should make sure that the A/C is on when it's as hot as it gets in Texas.
8.8
Rainetherapy
Excellent
family with older children
08-19-2016
Pros: Distance to ACU
Free breakfast
Quiet
Our room was first floor=awesome!
Cons: TV could be bigger
Breakfast was just ok.
Another pillow/blanket would've been nice.
10.0
Rebecca
Exceptional
mature couple
08-16-2016
Pros: Sorry woke up too late no breakfast
Cons: It was all great can't wait to stay there again
10.0
Danny
Exceptional
Business Traveler
08-05-2016
Pros: Clean, cool, mostly quiet, location was perfect
Cons: Can't think of anything
5.4
Norma
Fair
young couple
08-03-2016
Pros: So peaceful and quiet.
Cons: Housekeeping service and our room key kept deactivating.
9.6
Joe
Exceptional
mature couple
08-02-2016
Pros: Cleanliness of the room and overall spaciousness.
Cons: N/A
10.0
Grb
Exceptional
review category group of friends
07-27-2016
Pros: rroom was clean and quiet
Cons: biscuits on breakfast bar were cold and HARD AS ROCKS. the second morning every thing was cold
9.6
Ricky
Exceptional
family with older children
07-19-2016
Pros: They have smoking rooms. That is why we always stay here
Cons:
9.2
Cheryl
Wonderful
family with older children
07-18-2016
Pros: Excellent breakfast. Very good wifi.
Cons:
10.0
Ben
Exceptional
mature couple
06-14-2016
Pros: Great breakfast - best in town ever found at any hotel property. Fresh linens everyday. Great housekeeping!
Cons: Maybe a little shade around pool.
4.6
Jesse
Disappointing
mature couple
05-31-2016
Pros:
Cons: The staff was not very welcoming
8.0
Verified Hotel Guest
Very Good
Family with Young Children
05-30-2016
Pros: Hotel was clean and can tell was maintained. Pool was nice and family enjoyed. Beds super comfy.
Cons: Breakfast could have been a little better as the hashbrown patties not cooked enough. Room was quite warm got in at first but soon cooled of with individual ac unit unde window.
9.2
Cory
Wonderful
family with young children
04-19-2016
Pros: everything was good
Cons: The price could been less
5.8
Bill
Okay
mature couple
03-31-2016
Pros: Location was good--right off interstate.
Cons: The place was not as clean as needed. Floor was dirty--furniture was beat up--side chair was missing.
8.0
Lm
Very Good
Solo Traveler
03-06-2016
Pros:
Cons: Housekeeping knocked on my door five minutes before check out. Then had the front desk call the room two minutes before check out. I travel for a living and have never experienced this.
5.4
Larry
Fair
mature couple
12-22-2015
Pros: Cleanness of rooms was very good. We found only one housekeeping staff that was friendly.
Cons: Too many cameras that made us feel like we where not trusted in their facilities. Most of the main staff was very rude and insulating especially at breakfast time.
10.0
Christianah
Exceptional
family with older children
12-13-2015
Pros: Everything about my stay was pleasant.
Cons: Nothing
7.1
Karen
Good
family with older children
10-31-2015
Pros: Good location for visiting ACU. Comfortable bed and staff were friendly.
Cons: "Hot" breakfast consisted of cold eggs and potatoes.
5.8
Debra
Okay
solo traveller
10-26-2015
Pros:
Cons: Breakfast was the worst. Not edible.
2.5
Domingo
Poor
family with young children
10-13-2015
Pros:
Cons: When we got to the hotel their wasn't any rooms available!!! And we already had our reservation!!
10.0
Anonymous
Exceptional
solo traveller
09-04-2015
Pros: Excellent room great stay
Cons:
4.2
Anonymous
Disappointing
young couple
09-01-2015
Pros: The room had a door.
Cons: They gave us a smoking room for disabled people. Not what we asked for. Woman who checked us in realized it, didn't care, gave us a forced, "Sorry". But she had a boyfriend to attend to so that's understandable. Next morning, vending machine didn't work. We told lady at desk and got, "Oh. Ok." And that was that.
10.0
Tony
Exceptional
family with older children
08-30-2015
Pros: Great hotel and staff.
Cons:
6.7
Ron
Pleasant
mature couple
07-27-2015
Pros: Very nice check-in.
Cons: Terrible breakfast experience. Ran out of food by 7:30 and the attendant did not seem to care. Indifferent check-out clerk. Terrible bed.
3.3
Anonymous
Poor
family with older children
07-21-2015
Pros: Nothing
Cons: There were bed bugs in my bed! Hallway smelled like old beer. Dirty,dirty,dirty........breakfast was nasty. Just very displeased.
6.7
Kay
Pleasant
family with young children
06-14-2015
Pros:
Cons: All public areas smelled like stale cigarette smoke.
I killed a all roach crawling up the wall.
7.5
Scott
Good
family with older children
05-21-2015
Pros: Appreciated getting a phone call the evening of check in asking if we still wanted the room. However, I had notified the hotel the week before that our check in time would be late evening and was told it would be noted.
Cons: Towels were very scratchy, but I guess that comes from washing them so often.
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