Spacious, tidy rooms with traditional homey appointments like side tables, florals and decorative shelves await guests.
60 units. 2 stories, interior corridors.
Cons: Housekeeping knocked on my door five minutes before check out. Then had the front desk call the room two minutes before check out. I travel for a living and have never experienced this.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean, cool, mostly quiet, location was perfect
Cons: Can't think of anything
1.0
Anonymous
Very Poor
08-11-2017
Pros: Location
Cons: The staffing very rude no customer service skills I don't know what happened to the customer is always right(front desk staff). I will not stay at a best Western again and will pass the word on to friends and family warning them not to stay at this hotel
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location, clean, friendly staff
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Accommodating
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: Nothing really
Cons: I was given a smoking room
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing
Cons: The hallway smelled like smoke. The room had a smell. The towels were rough & dingy. They were suppose to be white but they were dirty looking. Do not want to stay there again!!
7.9
Anonymous
Good
09-23-2016
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
09-14-2016
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
09-06-2016
Exceptional
Pros:
Cons:
6.7
Anonymous
Pleasant
09-01-2016
Pleasant
Pros:
Cons:
9.2
Anonymous
Wonderful
08-16-2016
Superb
Pros:
Cons:
7.5
Anonymous
Good
08-09-2016
Good
Pros:
Cons:
7.5
Anonymous
Good
07-11-2016
Good
Pros:
Cons:
7.5
Anonymous
Good
04-08-2016
Good
Pros:
Cons:
7.1
Anonymous
Good
03-10-2016
Good
Pros:
Cons:
8.8
Anonymous
Excellent
10-21-2015
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
09-05-2015
Exceptional
Pros:
Cons:
7.9
Anonymous
Good
08-21-2015
Good
Pros:
Cons:
6.3
Anonymous
Pleasant
07-10-2017
Pleasant
Pros:
Cons: Breakfast awful
8.3
Anonymous
Very Good
04-06-2017
Very good
Pros: It is very quiet during the day and night. Though it is a little bit out of town, Abilene is easy to get to.
Cons: I wish there was some information in the room about Abilene.
4.2
Anonymous
Disappointing
03-05-2017
Disappointing
Pros:
Cons: Hall's smelled like cigarettes.
6.7
Anonymous
Pleasant
03-05-2017
It ok
Pros:
Cons: We booked at the last minute and got a Handicap. The bathroom had no cabinets or surface to put anything just the toilet and sink.
The breakfast had a great variety but the hot items were cooked inconsistent and bland. There were plenty of options to choose from and no one left hungry.
5.8
Anonymous
Okay
11-08-2016
Scary experience
Pros: I loved the breakfast that this Best Western provided. Also, most of the staff was friendly.
Cons: My fiancé and I woke up to screaming during our last nights stay. It was a woman whose boyfriend, I'm assuming, overdosed on drugs. Would I stay at this Best Western again? Probably not. Also, I did not sleep the rest of that night. It was an uneasy feeling.
10.0
Anonymous
Exceptional
10-03-2016
Exceptional
Pros: Rooms were big and clean, staff was friendly, and the free wifi was business class fast (50Mbs).
Cons: The only things that could have the location better, would have been an indoor pool and/or a hot tub.
10.0
Anonymous
Exceptional
09-04-2015
Excellent stay
Pros: Excellent room great stay
Cons:
4.2
Anonymous
Disappointing
09-01-2015
Bleh.
Pros: The room had a door.
Cons: They gave us a smoking room for disabled people. Not what we asked for. Woman who checked us in realized it, didn't care, gave us a forced, "Sorry". But she had a boyfriend to attend to so that's understandable. Next morning, vending machine didn't work. We told lady at desk and got, "Oh. Ok." And that was that.
10.0
Anonymous
Exceptional
05-31-2017
Exceptional
Pros:
Cons:
6.3
Anonymous
Pleasant
03-14-2017
Pleasant
Pros:
Cons:
10.0
Anonymous
Exceptional
10-04-2016
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
08-15-2016
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
07-08-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Exceptional
Pros: sleep
Cons: Swimming pool
7.5
Anonymous
Good
07-27-2017
Good
Pros:
Cons: Breakfast was cold.
7.9
Anonymous
Good
07-17-2017
Good
Pros:
Cons: The fitness center equipment were all out of order
9.2
Anonymous
Wonderful
07-15-2017
Nice town, nice people, nice...
Pros: I appreciated that they still offered smoking rooms. So few places allow smokers that I have cut back on travel and going out in general.
Cons: A local phone book or map in the rooms would be nice.
10.0
Anonymous
Exceptional
07-02-2017
Exceptional
Pros: Friendly staff, nice clean room,
Cons:
6.3
Anonymous
Pleasant
06-26-2017
It was great
Pros: Towels had brown stains on one of them
Cons: The room was cool
9.2
Anonymous
Wonderful
06-22-2017
Superb
Pros: Courteous staff, clean and nice size room, nice breakfast. I can always count on Best Western hotels.
Cons: Requested the ground floor but we were on the 2nd. I'm going to assume they had no rooms on the ground floor, though it would have been nice to be told that.
2.5
Anonymous
Poor
06-22-2017
Don't stay here!
Pros: Nothing at all
Cons: The staff was extremely rude and refuses to reverse charges on my credit card for charges that shouldn't exist. They are not accommodating at all and the rudest people I have encountered. Not a single nice one working there.
7.5
Anonymous
Good
05-30-2017
Good
Pros: The room was clean bed was so soft, breakfast was great..
Cons: I didn't like that I had to get a smoking room, that's all they had left when I looked online, and we don't smoke, it smelled so much like smoke I got headaches
7.5
Anonymous
Good
05-29-2017
Good
Pros: I liked that there was breakfast and the front desk staff was amazing!
Cons: The hotel in general just wasn't as nice as I had hoped.
9.2
Anonymous
Wonderful
05-29-2017
Clean comfortable nice new property
Pros: Pool was clean and cool on a scortching hot day. The ecercise eqipment was all new and functional. It was a nice clean new looking hotel.
Cons: We probably could have used a king size bed. My husband is very tall and the kids did not really like sleeping together.
10.0
Anonymous
Exceptional
05-18-2017
Very friendly staff
Pros: Good
Cons: Nothing
10.0
Anonymous
Exceptional
05-09-2017
Great stay at a well-run...
Pros: CLEAN rooms! A MUST HAVE for us.
Cons: ??
7.9
Anonymous
Good
04-27-2017
nice place to stay.
Pros: Friendly staff, fast check in, comfortable bed
Cons: Why cant hotels give you regular sized pillows?
7.5
Anonymous
Good
04-17-2017
Just passing through
Pros:
Cons: Handicapped rooms are in center of hallway. Far walk from any entrance. Not convenient when you have walking disability. ☹️
9.2
Anonymous
Wonderful
04-13-2017
Nice
Pros: This is a basic Best Western so keep that in mind. The room was clean, the staff were very pleasant and accommodating. The Continental breakfast was somewhat limited but nice. I was very pleased to find they had yogurt without artificial sweeteners. They have a pool too.
Cons: As I said this is a basic Best Western so it is somewhat limited in amenities. Parking is limited but accessable.
5.0
Anonymous
Fair
04-10-2017
Passable
Pros:
Cons: Breakfast It was awful
5.8
Anonymous
Okay
04-09-2017
Nah
Pros: Location. Close to ACU.
Cons: Bathroom and room not very clean. Sheets are old and have holes
;detailController.handleFacebook('SEO','Best Western Abilene Inn & Suites', '123173', 'ACCOMMODATION', '2', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/123173H1.jpg', 'Abilene', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Best Western Abilene Inn & Suites', '123173', 'ACCOMMODATION', '2', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/123173H1.jpg', 'Abilene', '', '', '', '');){kind=link}
