Hilton Garden Inn Dallas/Allen

AAA Inspector Rating
8.7
Excellent
48 Guest Ratings
705 Central Expwy S
Allen, TX 75013- Map It
Members save up to 10% and earn HHonors™ points when booking AAA rates!
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AAA Inspector Notes
Just minutes from this hotel lies a large outdoor retail area with many dining options; an outlet mall is just to the north. Rooms have chairs with ottomans, upscale coffemakers and bright bathrooms. 150 units. 6 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 75 exit 33 (Bethany Dr), just n on frontage road. 705 Central Expwy S 75013.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 48 guests
Showing reviews 1 - 5 of 42
10.0
Char
Exceptional
family with young children
09-20-2016
Pros: We have stayed before, several times. It's a clean hotel with a nice pool.
Cons: Elise gave me a really difficult time. We had played the early checkin three times! Maria and Charmaine both said the credit card on file was sufficient for early checkin for my son's family, but when they arrived before us my son was told he needed a credit card. I spent 20 minutes talking and waiting on hold to get it all figured out. I was in the middle of hosting a bridal luncheon at a restaurant in McKinney and was actually out of the restaurant on the street talking to Elise. I was very distressed by all of that. Everyone needs to know how to deal with the customer in a way that benefits the customer, especially after being told that it was fine for my said to check in without my credit card. We had three room and stayed for two nights. I'm not sure if I'll stay there again. Elise was unnecessarily repetitive and what she kept saying, and I had to keep repeating myself to get my point across. It was just an unacceptable situation. So customer service on her part was very poor.
6.7
Adam
Pleasant
solo traveller
09-07-2016
Pros: Enjoyed the location. Very convenient to have so many things all around.
Cons: Bed was uncomfortable. Asked the bartender for some napkins, and they almost made me give up first born child just for a napkin.
9.2
Anonymous
Wonderful
solo traveller
09-06-2016
Pros: Nice and Quiet!
Cons: Some guys car was stolen from the parking lot while I was there!!!
5.8
David
Okay
young couple
08-30-2016
Pros: The staff was nice.
Cons: Stains on the rug. Debris on the wall. look like there was some kind of growth growing from the light in the bathroom. The AC filter was nasty.Had to clean myself. Mold in the shower. The toilets are so short. It's like made for a midget. I have seen better rooms at a Motel 8.
7.1
Arielle
Good
family with older children
08-16-2016
Pros: Pool is GOOd
Cons: No free breakfast and water
Showing reviews 1 - 5 of 42