Best Western Plus Austin City Hotel

AAA Inspector Rating
8.7
Excellent
386 Guest Ratings
2200 S I-35
Austin, TX 78704- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
Modern rooms offer a nice retreat at the end of the day. Take some time to enjoy watching TV as you rest in a comfortable chair. Smoke free premises. 158 units. 3 stories, interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-35 exit 232A (Oltorf Blvd); on west side access road. 2200 S I-35 78704.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 386 guests
Showing reviews 1 - 5 of 50
8.8
Pat
Excellent
solo traveller
09-25-2016
Pros: Decent location for visiting family. Convenience store nearby. Denny restaurant nearby. If you want to eat after 9:30 or before the restaurant opens you are out of luck if you do not have a car.
Cons: The pool could use some attention. Leaves and bird poop on pool patio. Water felt slimy like not being circulated and too warm. Went in to get wet. Saw green mold on steps. Limited food facilities.
9.6
Hepolito
Exceptional
mature couple
09-21-2016
Pros: Comfortable and cleanliness.
Cons: Elevator was too small with no ventilation. Had difficulty finding the room.
2.9
Fay
Poor
review category group of friends
09-17-2016
Pros: Nothing
Cons: 1. It's like a dorm, and not a fancy one2. There's blood on the bedsheet, which supposedly should have been washed or disposed...the toilet got blocked too because there's rust in its pipes. 3. I left my jacket in the room, instead of mailing it to me, they asked me to buy the Fedex coupon, which as someone who lives outside the US, I couldn't. Luckily my subsequent Hilton hotel staff helped. 4. It was my own fault to have chosen such a shady place for a driving trip. Compared to all other hotels of the same price range, this one has a misleading brand and description. DON'T STAY HERE.
9.2
Areli
Wonderful
young couple
09-15-2016
Pros: great customer service, excellent excellent. :) Best breakfast I've had at any hotel stay. Nice hotel.
Cons: I wish the pillows were a little bigger and maybe a fluffier bed
7.5
Ana
Good
review category group of friends
09-15-2016
Pros:
Cons: you guys put a hold on my debit card for too long that it caused my account to overdraft, I had to call my bank to have the overdraft fee put back on my account, there was no reason for the hold to stay there for that long, because when we checked out everything was paid with a different card.
Showing reviews 1 - 5 of 50