DoubleTree by Hilton Austin

AAA Inspector Rating
8.7
Very Good
47 Guest Ratings
6505 Interstate 35
Austin, TX 78752- Map It
Members save 5% or more and earn HHonors™ points when booking AAA rates!
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AAA Inspector Notes
Attractive rooms offer an upholstered chair where you can get comfortable and watch TV. Some rooms open to verandas. An oversize courtyard filled with a variety of greenery makes a great place to relax. Smoke free premises. 350 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-35 exit 238A; on east frontage road. 6505 Interstate 35 78752.
AAA Benefit
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, room service, area transportation-within 2 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 47 guests
Showing reviews 1 - 5 of 50
7.1
Jay
Good
solo traveller
09-15-2016
Pros: a regular hotel for a business/leisure traveler. nothing special about this property. they have a small pool and a restaurant. yet it's convenient if you have work or places to visit within the surroundings.
Cons: there are three Doubletree's in and around this place. make sure you have the right one!
10.0
Grace
Exceptional
review category group of friends
09-06-2016
Pros: Staff were phenomenal, went out of their way to make my birthday weekend excellent
Cons:
10.0
Sandra
Exceptional
family with young children
09-06-2016
Pros: Everything was excellent
Cons: nothing
10.0
Antoine
Exceptional
review category group of friends
09-06-2016
Pros: The staff were excellent and very helpful
Cons:
3.8
Janet
Poor
family with older children
08-30-2016
Pros:
Cons: I was over charged for the room when I checked out and they are not refunding me as of this date. The pool never had towels. The hot tub was colder than the pool. We reserved two queen beds and received two full beds. We could hear all the people outside our room. We were told there was breakfast available and it was Starbucks. The shower worked half the time and did NOT drain. Your feet took a bath while you took a shower and it took forever to drain. Left a huge soap ring that housekeeping didn't even touch. Not what we were looking for. I was told at check in that you had to pay a one time fee to park my car. I was charged daily plus taxes just to park. There was no where else to park so no alternative. The workout room had equipment that half was not working. It was small and smelled. When we left I asked for a receipt and they said they were going green. I had to ask for a receipt. I looked it over and asked about the higher room rate and extra charges and they said I would have to call back to have it fixed and no one is returning my calls or emails regarding being over charged. This location was suppose to be by SEU and it is not. It is by the airport. I feel like I was taken advantage of by both Booking.com as well as the DoubleTree. I won't be back to this location or hotel chain. Not worth the hassle. We booked our next time in Austin at another hotel! The comment card in the room was from another guest and never picked up. They had horrible complaints and complained that they did not get what they reserved too. A big lie was their title! So it is mine too!
Showing reviews 1 - 5 of 50