Extended Stay America Austin Northwest Lakeline Mall

AAA Inspector Rating
8.7
Pleasant
56 Guest Ratings
13858 US Hwy 183 N
Austin, TX 78750- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.4
Overall
Room2.5
Bath2.3
Public Areas2.2
AAA Inspector Notes
For a long-term-stay hotel, this place does not have many amenities. Housekeeping services are limited and items like cookware and plates are available only upon request. 101 efficiencies. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
Jct US 183 and SR 620; on southwest corner. 13858 US Hwy 183 N 78750.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Guest Services
coin laundry.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 56 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
young couple
05-23-2017
Pros: Close to the freeway.
Cons: Close to the freeway, close to the venue we were attending. You can park close to the door.
4.2
Glory
Disappointing
family with young children
05-22-2017
Pros: the location, near the mall and not to far from Concordia University
Cons: The Smell was terrible, the entire hotel smelled like cigarettes. The rooms wreaked like smoke our clothes, luggages and everything stuck horrible!!!!
7.5
Andrew
Good
family with young children
05-20-2017
Pros: Large size of room
Cons: 'Curb appeal' was sub-par. Older, lack of updates. Although 'no smoking' an odor lingered.
4.2
Jim
Disappointing
young couple
05-09-2017
Pros: Initially the clerk on check in was friendly and helpful. Later, after observing and overhearing the staff gossip, even the one clerk became cold
Cons: Staff is unprofessional, inconsiderate and sometimes downright rude. The rooms always have problems like missing light bulbs, no trash cans, and dirty and broken kitchen and bath fixtures.
5.8
Far
Okay
solo traveller
04-24-2017
Pros: Plenty of Hot Water! Excellent bed with clean linen. Comfy easy chair in room. Plenty of parking close to my room.
Cons: Security is lax with side doors propped open with rugs at all hours, and rear entry door never locked. Overall, facility does not appear well taken care of or clean. Heavy tobacco smoke smell in hallways.
Showing reviews 1 - 5 of 50