Extended Stay America Austin Southwest

AAA Inspector Rating
8.7
Pleasant
96 Guest Ratings
5100 US Hwy 290 W
Austin, TX 78735- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.2
Overall
Room2.3
Bath2.3
Public Areas2.1
AAA Inspector Notes
Long-term guests appreciate the convenience of having a small kitchen, a table with chairs and abundant move around space. Kitchen supplies are available at the front desk. 117 efficiencies. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-35 exit 230; US 290 W exit Brodie Ln, 1 mi w. 5100 US Hwy 290 W 78735.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, wireless Internet. Some: coffeemakers.
Guest Services
coin laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 96 guests
Showing reviews 1 - 5 of 50
6.8
Verified AAA Guest
Pleasant
Couple
10-23-2016
it was everything we needed except we didnt have hot water when we needed it. if that could be fixed we would stay again because it was close to everythimg we needed.but not having hot water was a problem.
Pros: close to everything we needed
Cons: no hot water
9.0
Verified Hotel Guest
Wonderful
Business Traveler
12-15-2017
Pros: Awesome staff. They are very professional and take costumer service serious.
Cons: Carpet was dirty as well as the light switch in the bathroom. The room looks like it hasn't been used in a while so lots of dust on the lamps.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
12-15-2017
Pros: View was great
Cons: Only have one queen bed in our room.
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
12-15-2017
Pros: The hotel was priced as good as it gets. You get what you pay for. Some of the staff needed more training on customer service. I contacted someone outside the hotel for customer service and they were great. Because of the price I would stay there again.
Cons: The hotel was not clean and daily maintenance was behind. The hotel construction and its furnishing are cheap. The hotel price was as low as you can get in the area and with this in consideration I would stay there again.
5.0
Melissa
Fair
Traveling as Couple
12-15-2017
Pros: The location was the best thing about this hotel.
Cons: There did not appear to be enough cleaning staff to replenish toiletries or change sheets.
Showing reviews 1 - 5 of 50