Extended Stay America (Austin/Northwest/Research Park)

AAA Inspector Rating
8.7
Pleasant
45 Guest Ratings
12424 Research Blvd
Austin, TX 78759- Map It
Photos
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AAA Inspector Notes
The economy hotel provides spacious rooms with kitchens that include a full-size refrigerator. Kitchen supplies can be borrowed from the front desk. The pool area features two beautiful oak trees. Smoke free premises. 120 efficiencies, some two bedrooms. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
US 183 exit Oak Knoll Dr; on eastbound frontage road. 12424 Research Blvd 78759.
Pool
outdoor.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
N, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 45 guests
Showing reviews 1 - 5 of 50
7.5
Lonnie
Good
solo traveller
09-05-2016
Pros: The hotel was in a good location, the staff was friendly. Room was comfortable.
Cons: No toilet paper in the bathroom. Crusty dried gunk in the bath sink, looked like someone had been sitting on my bed. A burner from the kitchenette stove was sitting on the counter.
7.9
James
Good
mature couple
08-27-2016
Pros: close to our destination;friendly staff
Cons: facility is dated; could have been more updated and cleaner.
1.0
Ricky
Very Poor
Group Traveler
08-23-2016
Pros:
Cons: Noisy toilet. Old and stained bath tub. Room smell not good. Hallway smells bad.flying insects in the room. Return to retrieve my phone charger was treated very rude and dismissive by the front desk female staff.
2.0
Verified Hotel Guest
Poor
Traveling as Couple
08-09-2016
Pros: This Hotel was ranked like a Holiday Inn Express. I have stayed in many 1 star hotels in the past that were much better than this.
Cons:
1.0
Sarah
Very Poor
Solo Traveler
07-29-2016
Pros: was just off the freeway 183, close to where I needed to be.
Cons: carpet was greasy and old gum stuck to it. was afraid to walk without shoes. Room had noxious smoke smells in it, as if someone was smoking in there. Staff did not seem to care when I told them about smokey room.
Showing reviews 1 - 5 of 50