Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Traditional-style rooms are inviting and offer enhanced comfort with high-quality mattresses. When exercising, the treadmills and the elliptical machine each have a TV so you get to pick your channel.
Smoke free premises. 134 units. 4 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 5 mi.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 247 guests
Showing reviews 1 - 5 of 50
8.0
Robert
Very Good
Business Traveler
09-15-2017
Nice overall.
Pros: Nice and clean. Nice staff.
Cons: The carpet and wall colors are orange and yellow?! Very very strange carpet choices. Were they discounted because so ugly? The firm that decorated the hotel should be fired.
5.0
Verified Hotel Guest
Fair
09-15-2017
The breakfast choices were not great.
Pros: The room was very clean and comfortable. Good wi-fi.
Cons: It was not conveniently located near restaurants. It was also backing up to train tracks. Between the very loud AC and the continuous freight trains it was impossible to get a good night sleep.
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
09-15-2017
I was in Austin for one night only. I selected the Fairfield Inn & Suites based on the stellar reviews. Although the first two room assignments were below-standard, after I explained to the front desk manager that I was not happy paying Fairfield Inn prices for a Motel-6 room she moved me to a room that better represents their brand. I was pleased and definitely recommend this property to other travelers.
Pros: Staff was great. When I shared with them that my initial room assignment was not a good representation of the stellar online reviews that caused me to select the Fairfield Inn & Suites in the first place, they eventually moved me, and I appreciated that.
Cons: I travel extensively and am fully aware of hotel rooms that make the cut. The first two did not come close! HOWEVER, I'm grateful they switched me to a room that was more amiable to my one night of solitude and serenity.
10.0
Michal
Exceptional
Family with Young Children
09-15-2017
Pros: Staff was friendly, breakfast was great!! It was conveniently located within minutes of our destination and within a mile of shopping centers/malls. Our room was clean.
Cons: The only thing was that the pool was in the hotel's shadow in the afternoon/evening so it was a little chilly. It was in the high 80's while we were there so it was plenty warm but without the sun it was chilly
10.0
Verified Hotel Guest
Exceptional
Group Traveler
09-15-2017
Pros: Friendly staff and large rooms
Cons: Breakfast was a bit soggy
10.0
Diana Dieterich
Exceptional
Family with Teens
09-15-2017
Pros: Our room was large and very comfortable. Breakfast options were great!
Cons: A little difficult to do dz
6.0
Shirley S Pfister
Pleasant
Senior Traveler
09-15-2017
Pros: Staff
Cons:
7.0
Ramona
Good
Family with Teens
09-15-2017
Pros: Great location. Close to all Austin has to offer
Cons: We were placed in room 132. There are 6 industrial A/C units outside the window which were loud and every 30 minutes a train passed right behind hotel. Also very loud. Other wise it is a nice hotel.... Just don't get ground floor due to noise
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
09-15-2017
Pros:
Cons: Horrible access. Theres basically one way in and one way out... Unless you wonder thru this maze of office buildings that sits next door.
7.0
Evelyn
Good
Traveling as Couple
09-15-2017
Pros: Price
Cons: The shower head was falling out of the wall. Room was too hot
10.0
Evelyn
Exceptional
Traveling as Couple
09-15-2017
Pros: Location and price
Cons: Low water pressure in shower
10.0
Mario
Exceptional
09-15-2017
Pros: Clean comfortable beds and friendly staff.
Cons: Na
7.0
Terrance
Good
Business Traveler
09-15-2017
Pros:
Cons: the rooms were too small and they would not give me a suite.
9.0
Verified Hotel Guest
Wonderful
Group Traveler
09-15-2017
Pros: The room was very nice and it stayed cool.
Cons: Location. The train really is right next to it but once the air is on, I didn't really notice.
9.0
Amanda
Wonderful
09-15-2017
Pros: The staff was super sweet, and the entire hotel was incredibly clean.
Cons: The only downfall we found was that the room faced the west, so even with the shade drawn the room heated up quite a bit in the afternoon. But it's Austin in the summer, so it wasn't a big shocker.
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
09-15-2017
Pros: It was so clean and convenient to all our activities.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
09-15-2017
Pros: Bathrooms appear updated and clean Good breakfast Friendly staff
Cons:
9.0
Verified Hotel Guest
Wonderful
Business Traveler
09-15-2017
Pros: I stayed at this location for two nights. It was great for the most part, but there we found other people's hair frequently. We found them in blankets, in the bathroom, and on the bed. It wasn't abundant,but definitely a turn off.
Cons:
5.0
Analicia
Fair
Group Traveler
09-15-2017
Pros: This hotel is located very close to food, bars and shopping. Maybe a 5 minute drive to The Domain.
Cons: The staff at this hotel, although friendly, was very inefficient. The clerk that checked us in double charged the room to one card then the hotel charged a separate card on file for a random charge of $30. They also lied to my bank about speaking with me.
7.0
Verified Hotel Guest
Good
Group Traveler
09-15-2017
Pros: The location is good. The staff was very friendly. Room was clean when we first checked in.
Cons: There is a train track near the hotel and you could hear the train throughout the night and annoying if you are staying with the baby. We stayed 2 nights and housekeeping didn't come to clean out the trash and restock
9.0
Ralph
Wonderful
Business Traveler
09-15-2017
Pros: Easy check-in. Friendly staff. Plenty of parking. Good breakfast.
Cons: Loud traffic noise starting very early in the morning. Must drive to restaurants.
7.0
Verified Hotel Guest
Good
Traveling as Couple
09-15-2017
Pros: Location was convenient. Bed was comfortable.
Cons: There was a rather musty smell. in room and hall. Loud noise of airplanes landing occurred several times during the night.
5.0
Verified Hotel Guest
Fair
Business Traveler
09-15-2017
Pros: The hotel was clean, the breakfast was wonderful and the staff was extremely helpful and efficient. The beds were comfortable and the linens of nice quality.
Cons: The hotel is literally next to active railroad tracks. The trains Pass every 1 1/2 hours all day and night long and they are loud and shake the building. When we arrived we thought we were dizzy but later realized it was the effects of the train.
10.0
Lauren
Exceptional
Traveling as Couple
09-15-2017
Pros: The staff was welcoming, our room was nice, big & quiet, breakfast was better than expected, had fridge in room and access to microwave. Right next to highway so convenient location, and our sleep was not disturbed at all by any traffic. Would stay again!
Cons:
7.0
Ralph
Good
09-15-2017
Pros: Always available
Cons: The mattress is too darn firm. Bad night sleep!!
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-15-2017
Pros: Nice room, accommodating staff, great breakfast
Cons: Wish the pool would have been indoors, or had a hot tub
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-15-2017
Pros: clean
Cons: Close to the Railway, too much noise.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
09-15-2017
Pros: Convenient.
Cons: Noisy.
9.0
Stephanie
Wonderful
Family with Young Children
09-15-2017
Pros: friendly to my wife and I
Cons: nothing
8.0
Verified Hotel Guest
Very Good
Family with Young Children
09-15-2017
Pros: Super clean!
Cons: We needed 2 beds. I called to reserved them and it was verified. We only had a king bed and they do not have cots.
10.0
Jerry
Exceptional
Solo Traveler
09-15-2017
Pros: Typical Marriott consistency.
Cons:
10.0
Ronald
Exceptional
09-15-2017
Pros: Room was a great value
Cons: No
10.0
Tanya
Exceptional
Family with Young Children
09-15-2017
Pros: Location
Cons: Price it wasn't a $-- a night hotel more like $-- to -- a night
10.0
Louis
Exceptional
Business Traveler
09-15-2017
Pros: The staff was great, and the rooms were clean Location was good and breakfast was super
Cons: N/A
10.0
Verified Hotel Guest
Exceptional
09-15-2017
Pros: One of my best stays!
Cons: None
10.0
Michael
Exceptional
young couple
09-06-2017
Exceeded expectations.
Pros: I liked the facility, the cleanliness, and the staff was wonderful. We will continue to use this hotel when we visit our Grand kids, we plan to use this hotel many more times.
Cons:
6.3
Joel
Pleasant
review category group of friends
08-28-2017
Pleasant
Pros:
Cons: Noise. Walls must have been paper thin as we were subject to the next rooms conversations - loud and angry.
10.0
Donna
Exceptional
solo traveller
08-22-2017
I will stay again
Pros: it was just a quick trip to help my granddaughter move into her apartment . It was perfect for what I needed .
Cons: very clean
10.0
Richard
Exceptional
young couple
08-20-2017
Great stay poor coffee.
Pros: Had eggs, grain toast and fruit. . Very good!
Cons: Coffee
10.0
Pamala
Exceptional
young couple
08-08-2017
Wonderful! We will definitely return!
Pros: Everything
Cons:
6.7
Tony
Pleasant
solo traveller
08-04-2017
Watch for above.!
Pros: Train ran right outside window all nite.loud train. Cannot walk to domain but... shuttle was great.
Cons:
8.3
Ruth
Very Good
family with young children
07-28-2017
Austin stay was Awesome!
Pros: The breakfast spread was really good.
Cons: The queen bed was little small.
10.0
Cheri
Exceptional
family with young children
07-28-2017
Exceptional
Pros: The beds were comfortable and the room was clean and nice. Breakfast was very good.
Cons: The only negative thing that I can say is that we were on the back side and the trains could be a little annoying running all hours. And when we arrived we had six towels for 4 people which was perfect, but each time they serviced our room, they only left 3 towels. We had to keep getting more towels.
10.0
Kimberly
Exceptional
review category group of friends
07-26-2017
Exceptional
Pros: The staff was incredible! Very welcoming.
Cons:
9.6
Sheila
Exceptional
young couple
07-24-2017
I had a wonderful and...
Pros: The proximity to meeting place. The variety of breakfast options.I I had a wonderful and
Cons:
10.0
Marriot
Exceptional
young couple
07-17-2017
Laid back Weekend
Pros:
Cons: Room was clean. Bed super comfortable. No noise. Very friendly staff. No issues at all.
7.9
Katrina
Good
young couple
07-17-2017
Great overnight stay
Pros: The bed was comfortable
Cons:
9.2
Damona
Wonderful
solo traveller
07-10-2017
Superb
Pros: Best night sleep in a long time. Beds and pillows were super comfy. Breakfast was great.
Cons: Hold time when calling prior to check in
10.0
Gabriel
Exceptional
young couple
07-08-2017
Exceptional
Pros: customer service
Cons: all waa perfect
10.0
Shannon
Exceptional
review category group of friends
07-04-2017
Clean, courteous, great location
Pros: Breakfast was great. Location was fabulous. Room was clean and updated. Our first floor room has tall ceilings! Would definitely stay again.
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