Hilton Garden Inn Austin Downtown Convention Center

AAA Inspector Rating
8.7
Very Good
411 Guest Ratings
500 N I-35
Austin, TX 78701- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Notes
Rooms are upscale with large windows. Many offer nice city views, although some rooms face the inside atrium. The famous 6th Street nightlife and downtown restaurants are only blocks away. Expanded meeting space is offered, and there is a convenient restaurant and lounge on the top floor with sweeping views of the city. Smoke free premises. 254 units. 18 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-35 exit 234B southbound; exit 234C northbound; on southbound frontage road. 500 N I-35 78701.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 411 guests
Showing reviews 1 - 5 of 50
5.8
Joseph
Okay
young couple
04-20-2017
Pros: Not one thing was special about this place. It is barely middle of the road from my opinion. There are much better places to stay within walking distance of this hotel. Check them out and you will see. I will not stay here again, ever!
Cons: Front desk staff was not polite. My car suffered a small dent damage while in the valet parking location. I called the valet supervisor and received excuses as to why this would not be repaired. The repair of the debt will cost $150. What lousy service from this group! I will never return to any of these hotels. Thankfully, I have many choices, and I will use them!
3.8
Cynthia
Poor
family with young children
04-12-2017
Pros: Breakfast buffet was good but cost too much. 16.00 per adult?
Cons: The pool pictures online are very misleading. They have a very SMALL pool w/a trickle coming down the waterfall. We went to swim and after we saw it decided no to.
8.3
Connie
Very Good
family with young children
04-05-2017
Pros: Beds were very comfy.
Cons: Check-in staff not as friendly
10.0
Kris
Exceptional
family with young children
03-29-2017
Pros:
Cons: couldn't find a pool and the hot tub was green and disgusting
6.3
Kathleen
Pleasant
family with young children
03-28-2017
Pros: Eggs. We're good. Breakfast selection was Very goog.
Cons: The room didn't have water or Mini Bar. Sheets were not changed often enough. Heating and cooling system was very loud interrupting sleep ALL Night. Overhead lighting in bathroom was most annoying. Without options. No magnifying mirror in the bathroom. Fawcet drain in tub was difficult to operate and often didn't drain properly. There were no shower caps. Bathroom was small in general and the fixtures were quite low-end. Room was decorated nicely, well coordinated BUT the curtain fabric was plastic and ugly.
Showing reviews 1 - 5 of 50