Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Traditional rooms offer lots of space. Some have upholstered chairs and others have a sleeper sofa. If booking a double-bedroom, you can enjoy the convenience of having a wet bar.
Smoke free premises. 99 units. 3 stories, interior corridors. Accessibility (Call).
Pros: The room was spacious. The furniture was good. It was quiet. The grounds were beautiful. The breakfast was great.
Cons: The a/c unit did not cool well--it was also too noisy. The view outside the window was all the mechanical a/c equipment.
10.0
Anonymous
Exceptional
07-31-2017
Wonderful!
Pros: Bed was a cloud, staff very helpful and friendly. Atmosphere was very nice!
Cons: Our vacation was too short!
10.0
Anonymous
Exceptional
07-24-2017
Great Stay!
Pros: Everything was great! From check-in to check-out! The staff were very friendly and helpful! The rooms were neat and clean! The King bed was very comfortable! The room temperature was to our liking! The breakfast area was clean and had great options to choose from! Parking was onsite and the area around the hotel was clean and quiet. 10/10 for us!
Cons:
10.0
Anonymous
Exceptional
07-10-2017
Outstanding accommodations.
Pros: Breakfast options outstanding.
Cons:
7.9
Anonymous
Good
05-22-2017
Needs some improvement!
Pros: It was located near our son and on the south side.
Cons: The carpet in our room was dirty, when we washed our feet the water was black! There was no fan in the bathroom which left it very steamy.
7.9
Anonymous
Good
05-07-2017
Served its purpose.
Pros: The bed was awesome!
Cons: Parking was very limited and dark.
9.2
Anonymous
Wonderful
05-01-2017
Superb
Pros: Perfect location to access the Barton Creek Greenbelt area for hiking, swimming!
Cons:
8.8
Anonymous
Excellent
04-15-2017
Makes for a comfortable stay.
Pros: Breakfast was free, if not mesmerizing. Walking distance not really a factor, car needed. Next door to an Indian restaurant, non-relevant because have not done well with Indian food.
Cons: Located on a one way road. If not familiar with Texas road system, makes getting somewhere, and getting back rather confusing.
7.9
Anonymous
Good
03-16-2017
It was good for the...
Pros: The bed and pillows were very comfortable.
Cons: Walls were so thin. It was very loud at night and early in the mornings.
5.0
Anonymous
Fair
03-15-2017
Will not stay here again
Pros:
Cons: I did not get the type of room i reserved and payed for it was not worth it
10.0
Anonymous
Exceptional
03-06-2017
Exceptional
Pros: We enjoyed the stay and plan to stay there when in Austin. The food was delicious.
Cons:
7.9
Anonymous
Good
01-10-2017
Kind of pleasure
Pros: Mostly location
Cons: Non smoking hotel (all areas including rooms )
7.5
Anonymous
Good
12-30-2016
Austin Nights
Pros: Staff was great to assist.
Cons: Surprised Rooms were not the same between Double bed room and King Room. Double rooms were updated and King Rooms were not as up to date.
8.8
Anonymous
Excellent
12-07-2016
Fabulous
Pros: Breakfast was great
Cons: No room service
7.5
Anonymous
Good
11-26-2016
I would stay again.
Pros: Overall pretty good.
Cons:
7.5
Anonymous
Good
11-09-2016
Pleasant stay at Holliday Inn...
Pros: Comfort, clean,
Cons: location isolated from nearby restaurants, malls, etc
7.9
Anonymous
Good
10-26-2016
Good
Pros: Easy check in and out. Bed was comfortable. The breakfast was good, but not much change day to day. A 20 minute walk to F1 Shuttle. A good Indian restaurant next door.
Cons: The scrambled eggs were inedible because of their texture. Cooked in microwave and chopped up.
8.3
Anonymous
Very Good
10-26-2016
Good value
Pros: Good breakfast. Clean room
Cons: Room air quality was " stuffy"
7.9
Anonymous
Good
10-25-2016
Good
Pros: Big rooms with a great breakfast.
Cons:
6.7
Anonymous
Pleasant
10-18-2016
Good traditional US hotel
Pros: Good parking, breakfast, big room, a/c. It was quite, and pretty comfortable. Free tea and coffee in the lobby, coffee machine, fridge and microwave oven in the room. Very-very comfortable bed!
Cons: A bit stifling in the room, not very comfortable at night, no way to open window, also there is a little bit dark. All the stuff in the hotel is not very new, but works well. Probably, price is higher than it should be.
9.6
Anonymous
Exceptional
10-04-2016
Pleasantly surprised.
Pros: Overall good experience.
Cons: Just little things were weird in the bathroom. Seemed hastily converted for Handicap and trim was loose or not quite put together properly.
8.8
Anonymous
Excellent
09-26-2016
Nice hotel but a littel...
Pros: Very spacious room. Nice to have a coffee maker and fridge.
Cons: The bed was too soft and noisy.
9.6
Anonymous
Exceptional
09-19-2016
Exceptional
Pros: Staff were very friendly and helpful. Very clean hotel with good breakfast.
Cons:
7.5
Anonymous
Good
09-10-2016
Good
Pros:
Cons: The parking around hotel was horrible
7.1
Anonymous
Good
08-30-2016
Good
Pros:
Cons: Computer was down...couldn't check in upon arrival
The guy working the desk wasn't familiar with the area and couldn't help with directions or restaurant recommendations
8.3
Anonymous
Very Good
08-22-2016
Overall, it was a nice...
Pros: Room was nice and clean. The staff was nice and friendly. Recommended a near by restaurant and the experience was great. Breakfast was nice and warm. And they always refilled when it was out.
Cons: The pull out sofa sheets were not cleaned nor had they been changed from the last people whom stayed there. The person whom checked us in that night was not friendly.
7.5
Anonymous
Good
07-28-2016
OK place to stay!
Pros: Good location. One morning they put out fresh, local peaches and they had fresh baked cookies available during the day. Our grandkids loved that!
Cons: This property is pretty basic. It is clean and the staff was friendly but the overall facility is 2.5 out of 5 stars.
5.0
Anonymous
Fair
07-19-2016
NOT OK
Pros: STAFF WAS NICE
Cons: BETTER BEDS- BETTER BREAKFAST
CLEANER- NEEDS TO BE REMODELED
9.6
Anonymous
Exceptional
06-29-2016
Excellent value and very comfortable
Pros: Good pool, excellent breakfast, very good rooms, amazing bed, good facilities, nice clean and modern hotel next to major road junctions, shopping centres and Barton Creek.
Cons: Gym was small and limited.
8.3
Anonymous
Very Good
06-04-2016
Good convenient south Austin hotel
Pros: Nice clean well equipped newer hotel. Thick towels. Good bed, nice pillows. And a great included breakfast.
Cons: No info in room on hours for breakfast, or pool or anything else. Entirely weird. (But we didn't miss breakfast, anyhow)
10.0
Anonymous
Exceptional
05-31-2016
Holiday Inn Express in Sunset...
Pros: Great front desk agent. Really appreciated her warm personality and friendliness.
Cons:
5.4
Anonymous
Fair
05-18-2016
Passable
Pros: Breakfast was yummy.
Cons: My room smelled terrible. I requested to change rooms and the room I was relocated to smells bad as well. I had to buy an air fresher to mask the moldy/humid smell.
9.6
Anonymous
Exceptional
04-08-2016
Great Holiday Inn Express SW;...
Pros: The bed was extremely comfortable. Older hips, knees and backs need a little more give in a mattress but with excellent support. Your beds were fantastic.
I also appreciated having towel racks to use.
Cons: The office chair that was provided needed a new Co2 cartridge as it wouldn't go up or down. The office let me have one of their chairs for the duration of our 10 day stay.
Keurig wasn't cleaned out the first day and no new coffee was provided. 1 Decaf and 1 Regular pod aren't enough if two people want to drink regular coffee in the room.
I felt the rates charged were too high.
6.7
Anonymous
Pleasant
04-05-2016
It was just okay
Pros: Breakfast was okay. Location of hotel was good. The bathroom seemed to be more updated than the rest of the room. Bed was comfortable.
The night person at the front desk was very friendly.
Cons: Thought that the hotel needs total room renovations. The carpet looked stained. Our room had a broken seal on the window and supposedly they couldn't give us another room. The check in person in the daytime never smiled. It looked like the manager walked by and just looked away. Not very welcoming.
5.0
Anonymous
Fair
03-25-2016
Passable
Pros: great breakfast!
Cons: musty bedroom
10.0
Anonymous
Exceptional
03-22-2016
Exceptional
Pros: Great breakfast
Cons:
10.0
Anonymous
Exceptional
03-17-2016
Exceptional
Pros: Great service, nice room, good breakfast
Cons:
9.6
Anonymous
Exceptional
02-19-2016
Nice relaxing evening,thank u ou
Pros: Very quiet
Cons: Not easy to get to
10.0
Anonymous
Exceptional
02-16-2016
great location for multiple activities...
Pros: Bed was really nice along with the firm and soft pillows.
Cons: Air conditioner was a bit rattling. The door lock took multiple times to get in evertime. Nothing major, but worth mentioning.
10.0
Anonymous
Exceptional
02-16-2016
Exceptional
Pros: This hotel was a great value compared to other comparable hotels. The breakfast had a lot of variety. Overall, it was a very nice stay.
Cons: The walls were a bit thin, so it was a little noisy.
10.0
Anonymous
Exceptional
02-07-2016
Outstanding
Pros: Check in was fast and easy. The bed was so comfortable. Room was quiet.
Cons:
7.1
Anonymous
Good
12-02-2015
Functional Lodging
Pros: Very close to the Violet Crown Trail.
Cookies at reception!
Plenty of hot water.
Location was very good for our Austin activities.
Cons: Small exercise room.
Bed was a bit too soft for us.
Limited healthy breakfast options.
Request a room not overlooking US 290.
Wifi had very slow times!
7.5
Anonymous
Good
10-28-2015
Nice place to stay.
Pros: It was a really nice hotel. Clean and decent breakfast.
Cons:
8.3
Anonymous
Very Good
10-27-2015
Clean Comfortable and convenient
Pros: Friendly staff, clean comfortable and convenient for F1 Race weekend at Austin.
Cons: Price higher than I had hoped for but it was the F1 Grand Prix weekend.
7.9
Anonymous
Good
08-25-2015
Good
Pros:
Cons: The rooms smelled very wet, damp, like mildew. Poor airflow
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