Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
You can't go wrong at this upscale hotel. Rooms are spacious and nicely decorated, and the great downtown location puts you near many restaurants and in the middle of the action.
Smoke free premises. 296 units. 18 stories, interior corridors. Accessibility (Call).
Pros: Beds extremely comfortable. Room was like new clean. Complimentary breakfast was top notch. The staff was courteous and knowledgeable about downtown Austin.
Cons: The return of our vehicle by valet parking took a bit longer than I felt it should.
Cons: They were not accommodating at all. I called to the front desk to have a cart and my car pulled form valet and the front desk said we would have to come and get it ourself. Other hotels in Austin were way more accommodating.