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La Quinta Inn & Suites Austin Airport

AAA Inspector Rating

8.7

Good

159 Guest Ratings

7625 E Ben White Blvd

Austin, TX 78741- Map It

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AAA Inspector Notes

Guests appreciate the space, lighting and comfortable beds found here. The complimentary breakfast includes waffles. The nicely landscaped courtyard makes a good getaway. Smoke free premises. 142 units. 5 stories, interior corridors.

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Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-35 exit 230B (Ben White Blvd/SR 71), 8.8 mi e. 7625 E Ben White Blvd 78741.

Pool

outdoor.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

coffeemakers, wireless Internet. Some: refrigerators, microwaves.

Sports & Recreation

hot tub, exercise room.

Guest Services

valet and coin laundry, airport transportation.

Terms

pets accepted.

Guest Ratings

OVERALL GUEST SCORE

Good

Based on Ratings from 159 guests

Showing reviews 1 - 5 of 50

9.6

Raul

Exceptional

family with young children

09-27-2016

Pros: The location is quite close to the downtown area and directions are quite simple to follow.

Cons:

10.0

Mary

Exceptional

review category group of friends

09-12-2016

Pros: The rooms are clean and comfortable. The staff was friendly and helpful.

Cons:

8.8

Charles

Excellent

solo traveller

09-03-2016

Pros: The staff was professional and courteous. Quiet rooms.

Cons: The rooms are bit dated, but comfortable.

7.5

Carlos

Good

mature couple

08-25-2016

Pros: Room itself was clean. Pools were reasonably well maintained. Love those Texas-shaped waffles.

Cons: Hallway carpets were very messy. Elevator interior looked beat up, had no air conditioning, and smelled like sweaty travelers. Minimal toiletries provided, just shampoo and soap. No q-tips to be had in the hotel. Room air conditioner was marked as being controlled by wall thermostat but never seemed to respond to it. On the plus side, it certainly kept the room cold.

7.5

Christina

Good

review category group of friends

08-21-2016

Pros: Location to Ampitheater and good breakfast !!

Cons:

5.8

Dana

Okay

mature couple

08-21-2016

Pros: Bed was good.staff was great.

Cons: Room had a bad odor and the bathroom toilet seat was broken tub was dirty. Halls and elevator could be cleaner.dogs barking at night.

5.0

John

Fair

mature couple

08-20-2016

Pros: The location closeness to the venue I had business with.

Cons: The elderly Hispanic "check in lady", up front, was quite impersonal, to say the least. When it came time for me to pay up front, she did not bother to explain in detail about the credit card deposit requirements and the like. As of she had no time to bother with it all. Keep in mind that I'm from the DFW area and drove more than three hours to get to this hotel. I had cash and I explained that to her, but never the less, my credit card was "required" for us to stay. She didn't even care that I had more than triple the account for a cash deposit. When one of my credit cards was declined, as I gave her the wrong one, she smugly tossed that card, to the side, and looked away from me, as is I was a vagrant and made me feel (and my entire group)l like I shouldn't even be there. I gave her another card to use and when that one went through, she all of a sudden, started paying attention to me and my group again. I had also ordered the room a week before, only to be told that it was "sold" fun under me, the evening before, because " they were busy". I also time her that I needed a room on the ground floor, as I am a USAF Veteran that is handicapped. She then announced that or "reserved" room would not be ready for another hour, should we have chosen the one on the ground floor. She gave us a fifth floor room, which would have required me to walk several floors to get to due to some construction. When I became visibly upset and asked for the manager, she told us that there were none available abs all of a sudden, or room was miraculously "ready"!!! It was not. The room looked like it was done in a hurry. Apparently, we had no choice at this point, but to stay in the room given to us. We were all very disappointed at the entire event and to us, was a waste of $113.

8.8

Jena

Excellent

mature couple

08-03-2016

Pros: Great bed!

Cons:

7.9

Lazaro

Good

family with older children

08-02-2016

Pros: Friendly staff

Cons: Dirty pool and old fashion rooms.

9.6

Troy

Exceptional

mature couple

07-30-2016

Pros: We were able to upgrade to a room with a mini fridge without any difficulty. The parking lot was somewhat well lit, and the elevator just inside the rear entry was a big plus! Overall, very clean, comfortable room with a very comfortable king size bed.

Cons: We arrived after dark and it was a little tricky actually getting to the physical location because we missed our exit (unmarked). However, after a couple of U-turns we got there, check in was a breeze as we had reservations. I think the overall price could have been less, but it was the Fourth of July weekend in Austin and we were there to see Willie Nelson at the 360 Amphitheater which was fairly close to our hotel. The day we were leaving I ran into a lady whose car was broken in to with only small items stolen. She was parked near the back entry which also faces a busy street making it easy for anyone to walk/drive by, break into a vehicle and get away quickly.

8.3

Irene

Very Good

mature couple

07-28-2016

Pros: Good size room.

Cons:

7.5

Jamie

Good

family with older children

07-27-2016

Pros: The pool and gated yard surrounding..very peaceful with all the plants.

Cons: Pool closing at ten on Sat. It was to hot 100+ cool down until 9:30pm

7.1

Michelle

Good

review category group of friends

07-05-2016

Pros:

Cons: Smoking room ..

7.5

Francis

Good

family with young children

07-04-2016

Pros:

Cons: Needs new mattress, started sagging.

5.8

Aulds

Okay

solo traveller

06-25-2016

Pros: The room was clean, the towels thick, the bed comfortable and the AC efficient. So I spent a comfortable night. It was convenient to the airport.

Cons: The common areas (halls, elevator, etc.) are really in need of refurbishing. The wall paper is peeling off the walls in the corridors, the carpet is very dirty , etc. The breakfast menu was minimal with prepackaged, stale rolls. The availability of the fresh-made waffles was appreciated. Because other places that are in better shape are equally convenient to the airport, I probably won't stay there again.

7.1

Jaakko

Good

family with young children

06-16-2016

Pros:

Cons: Disposable breakfast tableware.

8.0

Brent

Very Good

Solo Traveler

06-12-2016

Pros: Front desk people were very nice the shuttle driver wasn't very nice lady thank you very much for the hospitality

Cons:

10.0

Florian

Exceptional

solo traveller

06-12-2016

Pros: Kind staff, Good breakfast, I will be back again!!!

Cons: Air suction in the both room is to be fixed

9.2

Desiree

Wonderful

family with older children

05-24-2016

Pros: the staff was friendly and its a pretty nice place.

Cons: There was hair in the tub and the toilet ran most of the night.

9.2

Thomas

Wonderful

solo traveller

05-23-2016

Pros:

Cons: Please update your breakfast to have more choices. Pretty bland and boring. The hard boiled eggs were super over cooked, yolks were green and you had to peel them yourself so you had egg shell pieces all over your hands.

4.6

Jesus

Disappointing

family with young children

05-19-2016

Pros:

Cons: Smelled like STINKY FEET! AC sucked,, never got cold!

7.5

John

Good

solo traveller

05-16-2016

Pros: Its an Ok place , comfortable , not great but good

Cons: There hallways are confusing is all

10.0

Harold

Exceptional

mature couple

05-15-2016

Pros: Limo driver Cindy was a big help to us. Give her a 10.

Cons:

4.6

Teresa

Disappointing

mature couple

05-05-2016

Pros: No eggs were available, beds were hard but is was close to the airport.

Cons: put a vent in the bathroom, fix the bathroom doors so they stayed close. Put a refrigerator in the room.

8.0

John

Very Good

Solo Traveler

05-02-2016

Pros: Room cleanliness and size.

Cons: Free breakfast was awful and not worth advertising as an asset.

8.3

Kathryn

Very Good

family with older children

04-24-2016

Pros: Good location very convenient for Austin airport. We had a nice clean and comfortable room with good breakfast. Breakfast area very pleasant. The staff were welcoming and efficient. Would stay there again.

Cons: Nothing

8.8

Kathy

Excellent

solo traveller

04-20-2016

Pros: Spacious room, clean, comfortable. Very nice pool area.

Cons:

10.0

Sheila

Exceptional

Traveling as Couple

04-19-2016

Pros: location and clean

Cons: no

4.6

Michael

Disappointing

solo traveller

04-17-2016

Pros: Have stayed here for years because of location

Cons: This motel has turned into a dog kennel with a few people. Could not sleep for barking dogs. Sorry but our long term relationship is over. Will be finding another place to stay

7.1

Stacy

Good

review category group of friends

04-16-2016

Pros: The room was nice and clean

Cons: The price was a bit much

9.2

Deborah

Wonderful

solo traveller

04-14-2016

Pros: Very courteous and efficient.

Cons: Location is a bit out of the way.

8.3

Mario

Very Good

mature couple

04-12-2016

Pros: Hotel facilities are very good quality, good location, good parking, good wifi

Cons: breakfast was just plain basic

7.5

Larry

Good

mature couple

04-09-2016

Pros:

Cons: Breakfast wasn't all that good.

5.0

Audrey

Fair

young couple

04-05-2016

Pros: The location.

Cons: The maintenance of the building. Side door did not lock, therefore anyone could and did walk into hotel. The breakfast was very subpar.

5.0

Verified Hotel Guest

Fair

Family with Young Children

03-19-2016

Pros: The swimming pool was clean and the kids had a ball.

Cons: Room looked a little rough, beds were small, front desk staff very mediocre, out of paper towels in lobby men's room, out of toilet paper in lobby women's bathroom.

7.5

Tiffany

Good

family with young children

03-08-2016

Pros: The breakfast was great, the spacious room for my little ones was awesome..

Cons: No fridge or microwave in the room and the fact they charged my card 3x

6.7

Stephen

Pleasant

mature couple

03-05-2016

Pros: Location

Cons: Exhaust fan in bathroom not working,we thought this place had a bar and restaurant but it did not

7.1

Kitty

Good

mature couple

03-02-2016

Pros: The location was perfect! The staff was very helpful and friendly. Only ate breakfast once, but we loved the fresh fruit! Very nice.

Cons: I requested a handicapped room with 2 beds but the handicapped room does not have the fridge. My husband is a stroke victim and diabetic and he takes medications which have to be refrigerated, so I had to keep his meds in a cooler and keep changing ice every day. The staff was wonderful refreezing my ice bottles every other day, but going 7 days with no fridge was very inconvenient. If we had gotten the room with 1 bed (which does have a fridge) neither of us would have gotten any sleep as he has leg cramps and doesn't sleep well. I think that most handicapped people would prefer to sleep alone but do carry meds or foods etc. and need a fridge. I could not understand the logic behind having a handicapped room with no fridge or microwave.

5.0

James

Fair

family with young children

02-22-2016

Pros: Close to downtown

Cons: Wasnt very clean, air conditioner would switch to heat during the night. Could not get the room cool enough. Very few tv stations

7.9

Randy

Good

family with older children

02-21-2016

Pros:

Cons: The airconditioning unit controls were locked

7.9

Angel

Good

solo traveller

02-16-2016

Pros: I was extremely impressed by the friendly front desk personnel.

Cons: Did not like that there was dry urine on the floor bolt area of the toilets. Quite disgusting actually.

8.8

Scott

Excellent

solo traveller

02-13-2016

Pros:

Cons: Breakfast boiled eggs in shell and nothing to wash she'll off and staff didn't do anything

7.9

Emily

Good

solo traveller

02-11-2016

Pros: Staff super friendly and helpful. Forgot a few toiletries and they were more than accommodating with the necessities. Starbucks and food options right across the street. Next to the freeway and not a lot of noise.

Cons:

6.7

Seidy

Pleasant

family with young children

02-07-2016

Pros: The price is well for the area and the room was clean.

Cons: It needs a lot of remodeling the ac unit was falling apart and the walls are paper thin so I could literally hear people's converaations.

10.0

Richard

Exceptional

Group Traveler

02-02-2016

Pros: Clean and organized

Cons: No

6.7

Joseph

Pleasant

solo traveller

02-01-2016

Pros: Themed was comfortable, the price reasonable, the wifi reliable.

Cons: My room smelled like smoke. I was told it was a non smoking room but it did not seem so.

10.0

Duy

Exceptional

solo traveller

01-22-2016

Pros: Big rooms, nice lobby lounge, breakfast just okay but it's free (with obligatory Texas-shaped waffles). Very convenient to airport, especially with free shuttle. Best aspect is the Tex-Mex restaurant a block away. Also within easy walking distance to Starbucks, 7-11, and yes, Denny's.

Cons: Bathroom doors are strange. Tub area a bit run-down.

7.1

Sharon

Good

mature couple

01-17-2016

Pros: Close to airport, has shuttle service, serves breakfast. Staff helpful and friendly. The lobby was very clean and decorated nicely.

Cons: Bathroom needs some help. Bathtub calking discolored. Door to room stuck, had to push it open using my shoulder a couple of times. My husband didn't seem to have a problem though. Elevator was a little slow, mornings were ok but evenings took a few minutes to arrive. Wish breakfast had scrambled eggs and bacon or sausage.

3.0

Douglas

Poor

Group Traveler

01-05-2016

Pros: Location.

Cons: Maid put privacy on door to both rooms to avoid cleaning. When we asked night clerk she stated that she gets complaints about this maid often but management fails to deal with her.

7.9

Elberta

Good

family with older children

01-03-2016

Pros: Close to airport

Cons:

Showing reviews 1 - 5 of 50