The rooms have hardwood floors and a small desk provides you with a spot to work. Enjoy extra amenities in upgraded rooms such as a microwave oven, a refrigerator and snacks. The pool area is nicely landscaped with trees.
Smoke free premises. 137 units. 4 stories, interior corridors.
Pros: Outstanding guest service both on check in & check out. Very friendly, helpful, prompt and courteous staff. Received an actual live- and cheerful- wake up call because the automated system was not working.
Cons: Lingering smoke smell in room when I checked in. Blankets a bit worn out. Soundproofing not great- woke up every time a door slammed in the hall until I put in earplugs.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice and clean. Felt very comfortable
Cons: nope
3.0
Anonymous
Poor
08-11-2017
Pros: The staff was friendly and helpful.
Cons: The ants in my room were aweful. Couldn't sleep because I didn't feel entirely safe.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The beds.
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Beautiful! Very nice. Love Red Roof Plus! One we stayed in at Joilet, I'll in January looked like whole build was needed redone. We had no heat & after 5 hrs did get up grade to newer building.
Cons: No! Everything was great! Thank you!
10.0
Anonymous
Exceptional
08-11-2017
Pros: CLOSE TO STORES AND RESTURANTS
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff was incredibly helpful going out of their way to fix the couple of issues we had the day of our stay.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: I liked best, the cleanliness.
Cons: I didn't like the fact that the phone didn't work. They were working on the system. I didn't like that the remote didn't work until after I struggled with it. I didn't like the fact that there was only luke warm water in the evening.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Everything is pretty good
Cons: No breadfast
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: No
5.0
Anonymous
Fair
08-11-2017
Pros: I loved the price and the location. The front desk agent was a star. I also loved being able to swipe my card and pay immediately.
Cons: My room door had trouble opening and closing because it looked like someone tried to break in or out. There were a few sketchy people that were not guests hanging out in the parking lot. My towels were damp.
Cons: I did not like the soaps, shampoo, facial and body bars. They had bad smell. I usually bring my own; this time I forgot them.
5.0
Anonymous
Fair
08-11-2017
Pros: Nothing to like.
Cons: Beds way too small Closed captioned not readable I am deaf.. Will NEVER spend money on red roof bad hotel for me..
10.0
Anonymous
Exceptional
08-11-2017
Pros: Front Desk is very professional and accomodating.
Cons: none
5.0
Anonymous
Fair
08-11-2017
Pros: It was close to my friends.
Cons: No breakfast
8.0
Anonymous
Very Good
08-11-2017
Pros: Super clean
Cons: The people at the front desk are not on the same page and difficulties often arise
8.0
Anonymous
Very Good
08-11-2017
Pros: I liked the front desk lady the best. she was very kind and helpful.
Cons: I didn't like the room I was first put into, the air conditioning wasn't working properly and it had a bad smell to it. the front desk made it better and quickly moved me into another room.
6.0
Anonymous
Pleasant
08-11-2017
Pros: The rooms where redone.
Cons: I didnt think it was worth --- dollars for a night for sure.pool was dirty
4.0
Anonymous
Disappointing
08-11-2017
Pros: The hotel was easy to find. The desk clerk was prompt efficient.
Cons: Overall, the hotel was worn looking. I had two beds in my room. One had sheets that were stained yellow. One had ink-stained sheets. The toilet seat had an ink stain on it. The only soda machine in the hotel (that I could find) was out of most items.
3.0
Anonymous
Poor
08-11-2017
Pros: Close to the airport.
Cons: The word "reservation" means nothing. And the same with no smoking rooms.
5.0
Anonymous
Fair
08-11-2017
Pros: I only spend one night, enough time to know what I liked
Cons: Same as above
9.6
Anonymous
Exceptional
03-10-2016
We slept like a baby
Pros: We spent little time there, but we would definitely stay there again
Cons:
8.3
Anonymous
Very Good
03-08-2016
Clean, comfortable and reasonably priced...
Pros: Staff was very nice. Room was clean and very easy access to everything in Austin.
Cons: Automatic extra charge for the safe. They quickly removed it but seems that the $2 should just be part of the nightly room charge of it's that necessary to charge for that.
8.8
Anonymous
Excellent
03-07-2016
Austin the place to be
Pros: Staff was excellent and very professional. Room was clean and very little noise if any at all.
Cons:
7.9
Anonymous
Good
02-27-2016
Good
Pros: The staff were wonderful
Cons: Location right next to heavy traffic
9.2
Anonymous
Wonderful
02-24-2016
Superb
Pros: Best bang for your buck
Cons:
9.2
Anonymous
Wonderful
02-23-2016
Great place at good location
Pros: Property being refurbished. great staff and room was clean and comfy.
Cons: Pillows and bed were way too firm for us. Great place; will stay here again, just with our own pillows!
2.9
Anonymous
Poor
02-23-2016
Would now recommend to anyone,...
Pros: Only thing that was decent was location.
Cons: Very dirt hotel, room had fleas and bed bugs, hallway had dog poop in the mornings, and elevators were always dirty. To top it off I couldn't even get my money back. Horrible!!
5.8
Anonymous
Okay
02-16-2016
Decent stay.
Pros: The beds were comfy and the staff was pleasant and nice.
Cons: No Breakfast
10.0
Anonymous
Exceptional
02-12-2016
Wonderful staff
Pros: Star at the front desk made my checking in great. I will definitely stay here again.
Cons:
8.3
Anonymous
Very Good
02-08-2016
Great Stay for a Great...
Pros: LOVED the staff! They were all amazing! Star at the front desk was truly a Super Star!
Cons: The beds were a little lumpy.
8.3
Anonymous
Very Good
02-05-2016
Excellent location
Pros: Nice room
Cons: No breakfast
7.1
Anonymous
Good
02-04-2016
First night at a Red...
Pros: bed was comfortable, quite quiet (note the exception), staff were friendly
Cons: washrooms were very noisy, so much that when people in the next room showered it was hard to hear much else......location close to freeway was ok except getting in and out of the hotel was extremely busy.
4.2
Anonymous
Disappointing
02-04-2016
Where do you hang your...
Pros:
Cons: I don't understand why there was no clothing rack or closet for this type of room.We checked out a day earlier because of this ridiculous situation and thinking pretty serious about noting this on the social media.
10.0
Anonymous
Exceptional
02-02-2016
I would recommend this hotel...
Pros: Staff was Super helpful
It was nice and peaceful
Cons:
7.9
Anonymous
Good
01-25-2016
Good
Pros: Just obtained work near Austin and the location is near my work site. For the next two weeks I have booked with red roof in the north location.
Cons: No price match with red roof on the north location.
5.8
Anonymous
Okay
01-19-2016
Okay
Pros:
Cons: Difficulty closing the room door.
8.3
Anonymous
Very Good
01-17-2016
Very good
Pros: Location
Cons: My redicard points never updated
2.5
Anonymous
Poor
01-17-2016
Very bad hotel
Pros: Very bad management Not good bad is bad not constable Room not clean
Cons: Very bad management
7.9
Anonymous
Good
01-17-2016
Good
Pros: The room
Cons: No continental breakfast
5.4
Anonymous
Fair
01-15-2016
Hollow
Pros: Price
Cons: Rooms were hollow sounding, you could hear everything and everyone in the halls and in the other rooms. No privacy
8.3
Anonymous
Very Good
01-09-2016
Good enough for the price.
Pros: Pretty convenient location on N-bound side of 35, just south of Ben White...easy to shortcut around a lot of crappy traffic. Great desk staff. Basic amenities. Better than I expected for such a cheap stay.
Cons: The parking lot is well lit, but any highway motel lot is going to be a little dodgy. They have plenty of signs reminding you not to leave valuables. Also, the bed and pillows are not awesome. They don't suck totally. I don't usually lug my pillow and blanket, but I will next time.
2.9
Anonymous
Poor
12-31-2015
Avoid
Pros: Nothing
Cons: Dirty with unfriendly staff.
2.5
Anonymous
Poor
12-24-2015
To long a drive to...
Pros: didn't like
Cons: It took two rooms to get a clean one
6.7
Anonymous
Pleasant
12-23-2015
Worth the money
Pros: The room is worth the money.
Cons: -Location. But it is priced accordingly.
-Safety in the room and parking lot. Our room does not have secondary lock. It is broken.
- Our car window was busted at night in hotel parking lot. Nothing is lost and we are not sure why it was busted since nothing is in the car except small empty box in back seat.
7.5
Anonymous
Good
12-21-2015
You get what you pay...
Pros: Staff was friendly; bed was comfortable.
Cons: No breakfast; shower looked permanently dirty. Had to reach through the dresser drawers to turn on the power strip for the TV/fridge to work.
5.8
Anonymous
Okay
12-20-2015
Only good for location.
Pros: Location.
Cons: Not everything in the room was readily available. There was no remote and the microwave and refrigerator was unolugged.
7.5
Anonymous
Good
12-15-2015
Good value for the money
Pros: Nice modern room
Cons: Toilet ran and didn't like the charge for the safe tacked on to the price. It wasn't much, but I had already received a total price for the room an I feel that should be honored as a final price.
3.8
Anonymous
Poor
12-08-2015
Diappointing
Pros:
Cons: We were lost finding the location for a couple of hours because the address that is listed on the website misdirects on google maps. When I contacted Red Roof reservations they did not show my reservation...very frustrating!
10.0
Anonymous
Exceptional
12-08-2015
Great location, great staff, comfortable...
Pros: It Was Very close to downtown austin and also like 15 minutes away from the parks we were going to for my brothers tournament .
We asked for towels and not even 5 minutes passed and they gave them to us . great service . I liked everything
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