Sheraton Austin at the Capitol

AAA Inspector Rating
701 E 11th St
Austin, TX 78701- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.1
Bath3.0
Public Areas3.5
AAA Inspector Notes
The property is centrally located near restaurants and government offices. Guests enjoy the cardio and weight rooms, and the interactive indoor/outdoor pool areas. Select rooms have great views. Smoke free premises. 365 units. 16 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-35 exit 234B, 0.3 mi w. 701 E 11th St 78701.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated outdoor, heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 218 guests
Showing reviews 1 - 5 of 50
2.5
Melynda
Poor
review category group of friends
05-23-2017
Pros:
Cons: The facility could have been kept up better. The staff and customer service was very poor overall I am very disappointed with our stay
4.6
Lavonda
Disappointing
young couple
05-17-2017
Pros: The breakfast in the club lounge.
Cons: Customer Service; I had to wait almost 2 hours for my room & we booked with booking.com a month in advance. If you were not a member of Sheraton your reservation was knocked down the line. I had already charged my credit card & gave me a parking voucher for the parking lot but we still waited & waited until I had enough!! You pay so much money for the room & you expect it to be very spacious & elegant but it was old decor, we were very disappointed. Then we had to pay extra to receive breakfast & complimentary drinks in the club lounge. Complimentary drinks & finger foods was cancelled just terrible service. We will never stay there again we were very disappointed. They would not allow you to use luggage carts unless you paid valet to take your luggage. Just a tragic experience in AUSTIN TEXAS
8.3
Isadora
Very Good
review category group of friends
05-08-2017
Pros: Location was easy
Cons: More grocery stores
5.0
Aj
Fair
solo traveller
05-02-2017
Pros: It's close to 6th street and other amenities.
Cons: Too overpriced, hotel is not updated as advertised. Overpriced parking. Entire hotel smells like cheap cologne.
5.8
Ben
Okay
family with young children
04-24-2017
Pros: Chef was pretty good
Cons: Next room clients were loud all night and next morning. Could not sleep well!!!!
Showing reviews 1 - 5 of 50