MCM Elegante Hotel & Conference Center

AAA Inspector Rating
8.7
Very Good
54 Guest Ratings
2355 I-10 S
Beaumont, TX 77705- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.3
Bath2.5
Public Areas3.3
AAA Inspector Notes
Rooms offer soft and cozy furnishings where you can rest comfortably during your downtime. The inviting pool area has several cabanas which makes it a nice spot to relax or socialize. Smoke free premises. 276 units. 3-9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-10 exit 850 (Washington Blvd); on eastbound frontage road. 2355 I-10 S 77705.
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, video games, wireless Internet.
Sports & Recreation
cabanas, exercise room, spa.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 54 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean and decorated beautifully.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location
Cons: Room needed updating.
8.3
Anonymous
Very Good
08-16-2017
The hotel, and staff were...
Pros: This place everything in one spot.
Cons: The bathroom stayed wet from humidity, stayed hot in the bathroom. The AC wouldn't bring temp down to went I'm use to sleeping in
4.6
Anonymous
Disappointing
07-29-2017
not inviting!
Pros: the bed was comfortable.
Cons: room was not very clean(restroom),room was reserved online and pool policy was not specified. have kids all under 12 so we were not allowed 2 bracelets. had to purchase another room just so that our other two minor children could swim but your workers were allowing others in and giving free bracelets. the front desk clerk was rude, loud and obnoxious. Instead of telling us that upon booking, He waited until I was all paid and signed out with the room keys. Instead of being discreet about the situation, he was very loud at telling me that our family was too large, which hurt my children's feelings. He then proceeded to wait on another family at the same time as us, like we were together and we were not. I felt embarrassed and humiliated. All we wanted to do was have a nice day out because we just had a death in our family and we did not make it poolside until almost 8pm. I have been to elegante before and never had to have this kind of visit. The female up front began to help the other family that was there and she thought we were together also and apologized bc they also had the same issue as us! not everyone has uninvited pool parties at your hotel site. Some people actually just have nice size families. So the comment that was made was unappreciated! needless to say! I'd rather go to a 3 or 4 star hotel with 5 star welcoming. Not a hotel that claims 5 star work ethic with 1star customer service and respect!
4.6
Anonymous
Disappointing
07-11-2017
Rough night but great staff.
Pros: Loved the staff and the location being so close to a lot. The pool and amenities were amazing.
Cons: Rooms a/c did not work and was very uncomfortable for the first 2 hours. Rooms phone did not work. Ceiling tiles in the bathroom falling down and later got locked out of our room due to room key randomly deactivating. Not a good night for our anniversary.
Showing reviews 1 - 5 of 50