Guest rooms are spacious and attractively decorated. You'll find many of the popular amenities to help make your travels convenient and relaxing.
Smoke free premises. 73 units. 4 stories, interior corridors. Accessibility (Call).
The hotel sent me offer XXX per day for 8 nights. So I made reservation 40 days before coming. When I come they give me 4 days XXX and 3 days with XXX or so and one XXX. Why they change price after I arrive to hotel ? It is not fair. Be careful when you sign any papers there!
Pros: Location
Cons: Fungus in the shower. Poor breakfast (no orange juice) Poor daily cleaning. The price they offer was lower than they charge me. (unfair!)
8.0
Anonymous
Very Good
07-21-2017
Wireless connection was weak in my room and at the pool, which made streaming slow. There were dirty stained towels left from the previous guest in the bathroom beneath the sink. Yuck. All the same, I'd probably stay here again because the staff was great.
Pros: Friendly, accommodating staff. Beautifully updated rooms with comfortable beds, microwave, fridge, and freezer included. Outdoor pool gets all day sun!
Cons: Breakfast lacked healthy options; no hard-boiled eggs, fruit, or even plain oatmeal. Hotel is situated at I-20 & 87, which is super convenient, but the highway noise was constant all night long. Definitely needed ear plugs to sleep.
7.0
Anonymous
Good
07-21-2017
Pros: nothing in particular. But I didnt dislike anything.
Cons:
7.1
Anonymous
Good
06-06-2017
Good
Pros: Nice big jug of cool drinking water in the lobby.
Nice pool and jacooz - wish I'd had a swimsuit.
Cons: Not crazy about bed being open underneath (also the fabric covering box Spring was partially torn or missing). Not ideal condition for a cat.
10.0
Anonymous
Exceptional
05-27-2017
Exceptional
Pros: Clean, comfortable, quite!
Cons: Oil workers hanging outside. Made me uncomfortable as a female having to walk through them. If they could have a nice sitting area to wait for their crew other than the front door would be great.
9.6
Anonymous
Exceptional
04-10-2017
Exceptional
Pros: Everything was clean and it's a nice hotel in a great location
Cons: My room was next to the laundry room and I could hear everything that they were doing there!
Plus I request for first floor room and I don't know if it was because of the receptionists but she didn't even tell me why I couldn't get a first floor room
9.6
Anonymous
Exceptional
03-05-2017
I would go back to...
Pros: The staff were all friendly and very helpful!
Cons: I did not like the eggs that were served at breakfast. The rest of the food was great!
9.6
Anonymous
Exceptional
02-10-2017
A winner for the traveling...
Pros: Helpful, friendly, welcoming staff. Dog-friendly staff and facilities. Large, nicely appointed and equipped bedroom. Decent hot breakfast, and while eggs were the typical institutional-scrambled variety, at least they provide picante sauce for them! Very comfortable beds. For a location on the interstate, traffic noise is not a problem in the bedrooms.
Cons: This hotel is getting a little too pricey to call it a good value for a traveler's hotel, but that is true of all similar-class hotels in Big Spring. Minor quibble: the way the bowed shower curtain rod is installed deep into the shower, it eliminates the point of having one (which is to provide the user more room within the shower). Noise from starting up construction-crew trucks in the early morning could be annoying to some, but that probably goes with the territory (literally); rooms on east side would have less of a problem with this, since there is no vehicle parking there.
8.8
Anonymous
Excellent
10-19-2016
Fabulous
Pros: I left before breakfast
Cons:
8.8
Anonymous
Excellent
10-04-2016
Good value. Comfortable beds
Pros: Easy to find from the highway.
Cons: Need more ice machines.
9.2
Anonymous
Wonderful
09-06-2016
I was there for 2...
Pros: Staff were extremely friendly, room was clean and spacious. Pool was great.
Cons: Pool area had no chairs to sit.
6.3
Anonymous
Pleasant
09-06-2016
Overall I would say it...
Pros: Awesome pool, it has amenities for disabled guests which I thought was very nice. Breakfast was good too. The parking was well lit.
Cons: We were not in the room much. I had my small chihuahua with me during our stay. She found an old waffle that had fallen behind the TV Stand and who knows how long it had been there. The jacuzzi appeared to be full of dirty water so we opted to stay out. They could use a sitting area outside and more areas that are pet friendly i.e. grassy areas.
7.5
Anonymous
Good
09-01-2016
Poor customer service
Pros: Room & hotel nice and clean.
Cons: At check in, one staff member was eating at the desk & the other one ignored us until the one eating finished her food. Very poor customer service! I stood waiting for approximately 15 minutes. No greeting "may I help you?" Staff needs classes on customer service. This is coming from a retired with 20 years experience as a general manager in the retail & food industry.
9.6
Anonymous
Exceptional
08-24-2016
A very good stay and...
Pros: The room was clean, roomy, and quiet. The staff was exceptionally nice. I used the on sight washer and dryer which worked great for only $1.00 each. The breakfast had an acceptable variety for a breakfast included with price.
Cons: The furniture and fixtures could use some updating, they are not awful but some were showing signs of wear and abuse.
10.0
Anonymous
Exceptional
08-21-2016
It was an overall great...
Pros: Best sleep I've had at a hotel in a while
Cons:
7.5
Anonymous
Good
07-29-2016
Good place to stay for...
Pros: Comfortable hotel for stsy
Cons: Price for small town
10.0
Anonymous
Exceptional
07-13-2016
Weekend get away, back in...
Pros: The front desk folks were friendly and informative.
Cons: Everything was very nice. I had no trouble at all
4.2
Anonymous
Disappointing
07-07-2016
this the 3rd. i got...
Pros:
Cons: didn't like the comment the reception her comment it didn't pertain the customer
10.0
Anonymous
Exceptional
06-29-2016
Exceptional
Pros: gravy and bisquets
were great. Bed was like home
Cons: can't think of anything.
8.8
Anonymous
Excellent
06-09-2016
Fabulous
Pros: Most everything was good. The front door staff person named Jimmy was super nice & helpful!! He was the day staff!
Cons: Bed was not comfortable.
7.1
Anonymous
Good
06-02-2016
Good
Pros:
Cons: The burglar alarm for the Tractor Supply store next door went off all night. The staff said that was very common. Did not sleep at all t hat night. In fact, I checked out one day early. was not going through that again.
5.0
Anonymous
Fair
06-02-2016
Don't like pets allowed in...
Pros:
Cons: I did not like the fact that pets can be in ALL rooms. I have allergies so I can't be in a room or on a bed that an animal with fur or hair has been. I feel that if pets are allowed, they should only be in some rooms the same as smoking. Those who can't or don't want be around pet hair, fleas, ticks and dander should have a
room without pets allowed. They have rooms for
smoking why not separate rooms for pets. Not everyone can or want to be around animals.
They have the right not to have to be exposed to them.
6.3
Anonymous
Pleasant
05-31-2016
Pleasant
Pros: The breakfast was warm when we got there and the staff was quick to refill the things that were gone. The pool and hot tub was pretty and clean but it was freezing. The cleaning staff was very nice and went out of their way to get us extra towels. The room was nice and clean for the most part.
Cons: The front desk lady was very rude. She was very short and snappy when I asked questions.
The pull out sofa was broken and we had to lay the mattress on the floor for our kids to sleep. The fridge was not cold at all. The pool and hot tub were also very cold.
5.4
Anonymous
Fair
05-23-2016
Passable
Pros: Bed was comfortable, act worked good. Location was good
Cons: Room was not prepared well. Still had coffee in coffee maker from last guest. Hot tub did not have heated water it was cold, water pressure was bad. Towels were dingy looking
8.8
Anonymous
Excellent
05-06-2016
We would stay here again...
Pros: Staff was very friendly. Room was clean and affordable.
Cons:
3.8
Anonymous
Poor
04-30-2016
Poor
Pros: Roomy
Cons: Bed sucked room smelled like gas am not staying again...
7.5
Anonymous
Good
04-25-2016
Over all the stay was...
Pros: Room was really clean. Bk was good!
Cons: check in staff could of been friendlier.
7.1
Anonymous
Good
04-20-2016
Good
Pros: Good coffee
Cons: Bathroom in room could have been cleaner.
8.8
Anonymous
Excellent
04-04-2016
Fabulous
Pros: The bed and room overall was good, it was clean and well appointed.
The desk clerk was friendly and helpful.
But there were NO eggs at either La Quinta Inns we stayed at !
Cons: It'd been better if we'd had eggs for b'fast !
We've been at Comfort Suites the last two nights and they have eggs and bacon for b'fast !
5.4
Anonymous
Fair
02-23-2016
Passable
Pros: Location on I20.
Cons: Sink drained super slow. Sink not cleaned. Only 2 wash cloths eachieve day, one per person. Coffee pot left with coffee in it, no replacement coffee for next day.
9.2
Anonymous
Wonderful
02-22-2016
Superb
Pros: Everything was good.
Cons:
7.5
Anonymous
Good
02-21-2016
Good
Pros:
Cons: Breakfast the same every day for 5 days
7.9
Anonymous
Good
01-07-2016
Enjoyable stay
Pros: Conveniently situated
Cons:
9.2
Anonymous
Wonderful
11-16-2015
Great dog-friendly travelers' hotel
Pros: Well appointed, pleasant, and spacious rooms. Interior hallways = quiet from outdoors noise (except the car alarm (not mine) that went off in the middle of the night!). Very dog friendly.
Cons: The toilet flushing mechanism in my room didn't work when I got to my room, but I fixed it easily. Also, the scrambled eggs at breakfast were, well, horrible.
9.6
Anonymous
Exceptional
11-09-2015
Good for one night.
Pros: Foyer looked nice and inviting.
Bed was comfortable.,
Breakfast was just right.
Cons: Bathroom showed it's age. Needs to be updated.
7.9
Anonymous
Good
10-10-2015
Good
Pros:
Cons: The check him staff was bland. No smile
3.8
Anonymous
Poor
10-02-2015
Very unsatisfactory
Pros:
Cons: The lady at reception was very rude. We had received e-mail the day before stating that they were waiting for a early check- in I kid you not. She was not. We got in at 3 Oclock.
The window was cracked, no mirror on closet, in fact no closet door or mirror above desk. Syrup in drawers were my clothes go.
Mold in shower,
Pros: The staff was very friendly, informative, it's very clean & comfortable
Cons: the prices per night is kinda high & the breakfast could have more of a selection.
9.6
Anonymous
Exceptional
08-11-2015
New, modern hotel that exceeded...
Pros: Spacious, well appointed rooms. Quiet (indoor hallways) even though on interstate frontage road. In-room coffee maker, fridge, microwave. Friendly, helpful staff. Dog-friendly, with grassy areas for doggie business. OK,hot breakfast with scrambled eggs, sausage, waffles, bagels, etc.
Cons: Not a thing.
7.9
Anonymous
Good
08-06-2015
Great staff and pet friendly
Pros: The night clerk, I can't remember his name, but he went out of his way to help me. All the staff were friendly, the breakfast was very good, and the fact that your hotels are pet friendly is a BIG plus!
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