Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Located near beautiful Cascade Caverns, this modern and appealing hotel features a bright and colorful décor. The suites include sofa sleepers.
Smoke free premises. 78 units. 4 stories, interior corridors.
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 29 guests
Showing reviews 1 - 5 of 28
10.0
Janice
Exceptional
Group Traveler
04-13-2018
Pros: Cleanliness.
Cons: Bed was too hard.
5.0
Anna
Fair
Solo Traveler
04-13-2018
Pros: It was close to the location I needed to be at.
Cons: Yes, when I arrived on Friday, 1/19, the hotel was having issues with the hot water, however, they did not inform me about the issue. There was no hot water on Friday and on Saturday morning. Disappointed they didn’t alerted me when I first check
6.0
Verified Hotel Guest
Pleasant
04-13-2018
Pros:
Cons: Room was small
10.0
Kelly
Exceptional
young couple
03-12-2018
Exceptional
Pros:
Cons:
9.6
Belinda
Exceptional
review category group of friends
03-05-2018
Exceptional
Pros:
Cons:
9.2
Karen
Wonderful
review category group of friends
02-17-2018
Superb
Pros:
Cons:
8.3
Kaysee
Very Good
young couple
12-28-2017
Very good
Pros:
Cons:
4.2
Donna
Disappointing
young couple
10-16-2017
I just wished they gave...
Pros: The breakfast was good.
Cons: They didn't have enough carts for your luggage. My husband and I are both handicap and nobody even bothered to help us. There hotel was booked solid and only had two carts to help carry your luggage to you room
8.3
Anonymous
Very Good
young couple
10-16-2017
Facilities location and staff were...
Pros: staff was excellent, air conditioner kept cycling on and off all night kept me awake. Young couple arguing in hallway at 3:00pm banging on my door, don't know what that was about but didn't open door lasted about an hour.
Cons: just the air conditioner, and noise in wee hours of morning.
7.5
Anonymous
Good
mature couple
10-01-2017
Good
Pros:
Cons:
7.1
Todd
Good
solo traveller
07-12-2017
Good
Pros:
Cons:
8.8
Benedict
Excellent
family with young children
06-27-2017
Clean, comfortable and friendly locale
Pros: All the staff that we encountered were very friendly. They all greeted us. The front desk was very helpful with directions. The breakfast buffet was just right to start the day and the folks working the breakfast buffet kept the items well stocked.
Cons: No refrigerator in the room
9.6
Melissa
Exceptional
review category group of friends
05-29-2017
Exceptional
Pros:
Cons:
9.6
Charles
Exceptional
family with young children
02-27-2017
Exceptional
Pros:
Cons: There was no refrigerator in the room and no full length mirror. Would prefer a dual lamp for reading in bed.
10.0
Tracy
Exceptional
young couple
02-14-2017
great!
Pros:
Cons:
8.3
Jeff
Very Good
solo traveller
02-12-2017
Up from San Antonio ...
Pros: The bed was firm ... slept till the alarm went off.
Cons: I thought I paid too much ... Roughly 150.00
9.2
Chuck
Wonderful
family with young children
01-30-2017
Over all I enjoyed the...
Pros: Everything was great, I would definitely recommend to others.
Cons: Need a couple more carts to carry luggage to room.
7.5
Pamela
Good
young couple
01-12-2017
Too much work.
Pros:
Cons: It was a lot of work to stay at the motel! Fire drill, then had to move rooms 2ce. Gosh. Exhausting.
6.3
Emily
Pleasant
young couple
01-09-2017
fairfield
Pros: staff and service
Cons: walls were thin
10.0
Robert
Exceptional
solo traveller
01-05-2017
Excellent stay!
Pros: well stocked lobby hot cocoa!
Cons:
4.2
Suzanne
Disappointing
family with young children
12-28-2016
Musty room
Pros: Breakfast
Cons: Room 126 smelled musty. Bed was hard.
9.2
Patricia
Wonderful
review category group of friends
12-13-2016
Superb
Pros:
Cons: Full length mirror needed in guest room
9.2
Norma
Wonderful
family with young children
09-15-2016
Superb
Pros:
Cons:
10.0
Excellent
Exceptional
mature couple
08-09-2016
Exceptional
Pros: Everything was nice and clean.
Cons: Pool is too small.
6.3
Annette
Pleasant
mature couple
07-11-2016
It was ok.
Pros: It was in a great location for our purposes.
Had a wonderful breakfast variety.
Cons: The first room we were in had a faulty air conditioner. We had to move to another room after a long day out in the sun. I felt the rooms were very small for the price.
7.5
John
Good
mature couple
07-01-2016
Good
Pros:
Cons: Front desk clerk was sleeping in room behind desk. Breakfast was pitiful. Cleanliness was acceptable but value for the price was lacking.
8.3
Ashley
Very Good
family with older children
06-28-2016
Very good
Pros:
Cons: Hotel smelled funny rooms were tiny and pool was extremely small