Comfort Inn & Suites

AAA Inspector Rating
8.7
Wonderful
26 Guest Ratings
2235 SE Loop
Carthage, TX 75633- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath2.8
Public Areas2.7
AAA Inspector Notes
This hotel has contemporary rooms and offers a truck parking lot. All rooms have ceiling fans and a limited workspace area. Bathrooms have large mirrors and good counter space. Smoke free premises. 59 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just n of jct E US 59 Loop and SR 699. 2235 SE Loop 75633.
Pool
outdoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 26 guests
Showing reviews 1 - 5 of 24
8.0
Connie
Very Good
Senior Traveler
06-16-2017
The hotel was nice. The staff seemed adequate, but not very professional. TV in lobby had loud programs on that were not always suitable for all ages. We didn't have any problems except being next to the breakfast prep room is probably not the best idea. They start early. The breakfast was good, though.
Pros: It was clean.
Cons: Unfortunately, we were next to the breakfast prep room.
8.0
Caran
Very Good
Solo Traveler
06-16-2017
Pros: Convenient and clean
Cons: I wanted a smoking room, but I didn't want to smell stale smoke either.
9.0
Karen
Wonderful
06-16-2017
Pros: The cleanliness of the entire hotel was great!
Cons: The hot tube needed cleanliness attention
8.3
Kansas
Very Good
review category group of friends
06-13-2017
Pros: Our rooms were truly wonderful. We had a King suite and it was so nice. Bed comfort and quality linens- top notch and very clean! Our companions had a room with two queens, also super nice. Housekeeping came in and freshened up and did a great job. The hotel is on the loop around the city with easy ascess to everythjng. The fairly general selection of Breakfast items but everything was good. The attendant in charge of the breakfast room was attentive to the needs.
Cons: We only took advantage of the pool one of the days we were there- the other day there was such a terrible smoldering smokey almost burning trash smell in the air there was no way to just be outside and enjoy. While the cause of this wasn't on the property, if someone around there is causing it on a regular basis the hotel should initiate an investigation. Smoldering fires are illegal where we come from. We got a whiff of it from time to time during our stay. Also, on day Day one of our stay we went down to breakfast only to find the coffee completely empty - gasp! we had to ask at the front desk for coffee as the big urn was empty... then there was a large crowd and no place to sit - we had to ask again at the front desk to open a side room so we could sit down. In hospitality I think it's important that then front desk to be watching these things and anticipate needs. I didn't like having to ask for these basic things.
5.8
Melissa
Okay
young couple
05-22-2017
Pros: The night clerk was very kind, friendly, and helpful. If it wasn't for her and how late it was, we probably would have left. Breakfast was delicious!
Cons: The coffee pot outlet in restroom would not work, even after reset button was pushed. Which forced us to move coffee pot next to the t.v. so that I could use my hairdryer. Pubic hair was found underneath toilet seat and on restroom floor. Long strands of hair were found on comforter plus the sheets seemed to be spot cleaned. You could tell because the fabric was all balled up in certain areas.
Showing reviews 1 - 5 of 24